a little bit lackluster

Location

Stayed in December 2021

Amazing location. Huge balcony with direct sea views. Historic building with a very colonial vibe. Positively dramatic location under "the Rock". Very quick reception!

Stayed in October 2021

although there is info on the hotel restaurant, it did not say it would be closed on Mondays

great location, very friendly staff, nice breakfast, comfy bed, amazing views from my room window

Stayed in November 2021

Bathroom would benefit from some refurbishment, updating

Close to the beach Comfortable rooms

Stayed in October 2021

Showing signs of disrepair. Informed that they will be knocking the hotel down in December and then building a new one on the site. The family room could have been a little larger, but was still comfortable.

Really easy access to the beach.

Stayed in October 2021

The complimentary shampoo and shower gel in the large containers are great way of saving on the use of plastic.. the rooms were lovely and clean.. beautiful sea view. The beds and pillow very comfortable for a good night's sleep. Love the morrocan style of the hotel mixed with art deco... must have been amazing in its hey day.

Hotel felt a bit tired and neglected. The balcony area of the bar could have done with some TLC .. ie a lick of paint .. maybe some trailing flowers .. candles.. to give it some appeal... because the view from the bar is beautiful 😍

Stayed in October 2021

Bar man who didn't like us.

We were upgraded for the first time in our lives so we were pleased with that. Everything was great apart from one of the bar staff who didn't like it when we returned a cocktail which didn't taste right. From then on we felt that he was against us.

Stayed in October 2021

Would have got blue light discount had I booked direct with hotel

View not perfect from the room. Breakfast good.

Stayed in August 2021

We ordered 2x g&t drinks after dinner and they were London prices! That was a bit of a shock. Also, I don’t like that the hotel is about to be torn down and turned into a Hilton.

The staff were so attentive and helpful. Really nice to deal with them. Our room was fabulous. So clean. The bed was extremely comfortable. There is aircon in the room too, which could be used to heat and cool. We ate dinner at the Nuno restaurant and the food was outstanding. The hotel is like no other I’ve stayed in. Lots of paths and steps to discover outside, resting over a cave with crashing water. Just wonderful!!

Stayed in October 2021

The only thing I would change is the reception staff did not know how to guide us with using public transport. We just wanted to know which bus to take to go to the west area of Gibraltar or which bus to take to go to main street or the airport, but they were not able to answer those simple questions.

They upgraded our room to a larger one because the one we originally booked was not available. They kept the original booking to sea view. It was clean, with air conditioner and comfortable beds. I wanted to book spa treatments but there was nothing available for the dates I travelled. Staff was polite and respectful.

Stayed in September 2021

Nothing in walking distance

Views

Stayed in September 2021

Location and staff

Stayed in September 2021

The location and well equipped clean rooms

Great staff, great location and well equipped rooms

Stayed in September 2021

It was far out and as it stood on its own, there was no where to go for a walk in the evening.

Reception, Lounge and Patio area was pleasant.

Stayed in September 2021

Somewhat shabby, not very nice cleaned.

Very friendly staff. Amazing location. Superfine dining at Nunos where we celebrated our engagement.

Stayed in September 2021

Had no balcony.

Good beach location. Bus stop outside Free mini bar soft drinks

Stayed in September 2021

Pillows were the only downside. Very flat and uncomfortable.

Excellent location next to the beach with access via stairs from the hotel pool. Hotel bar serves great food and staff were always accommodating and helpful. 10mins via taxi to the airport approx £8. Bus right outside connecting to main centre of Gibraltar. Plus free mini bar- with some cold drinks.

Stayed in September 2021

Breakfast woild of liked a hot breakfast

The room was lovely View was excellent Staff were very helpful and friendly

Stayed in September 2021

Can't fault the hotel in anyway, if I had to pick something it would be the breakfast, can get much better variety and quality in town where we ate most mornings except the last before travelling back home.

We had a spacious room, great views, good location within walking distance of 3 beaches. Town is a 20 minute walk which we did every morning. Staff polite and helpful.

Stayed in September 2021

I had a view of rock peaceful and beautiful. clean room excellent comfortable bed

Stayed in August 2021

Expensive Out of the way from the town. Rock view from bedroom not pleasant in cheaper rooms.

Nice hotel with reasonable size rooms. Nice breakfast. Friendly staff. Nice pool and sundeck. Access to local beach.

Stayed in August 2021

Quite a walk in to the city centre passing lots of building work but hotel itself was great a nice location right on the sea

Pool area was very well managed and beds were lovely and comfortable. Wonderful breakfast and comfy rooms.

Stayed in August 2021

I can't think of anything additional.

The buffet breakfast was really enjoyable and supplied a good variety. I would recommend including breakfast as not many other local options unless you travel to town.

Stayed in August 2021

outdated interior, not so clean room

Great food, lovely staff, perfect location to relax

Stayed in July 2021

If you wanted something to eat or drink at the bar you could not just put it on your room to pay bill when leaving. I found this out at breakfast when I wanted an English breakfast but was asked to pay £5 more as only continental breakfast was included. Would not just let me add to the room so had to go to my room to get my wallet. If you want to avoid this hassle or embarrassment you need to put money on your room by card at reception. They take a deposit on hold from your card which I arranged on second day. You can choose how much you put on, how nice of them. Their is a nice restaurant 5 minutes walk down on Catalan beach called sea wave bar which is much better then hotel in my opinion with more atmosphere. Excellent fresh food and drink at half the price of hotel and almost on the beach, ended up here at some point each day. Tip, restock mini bar in room with their lower cost drinks.

Clean property in a quite location In Gibraltar, room had carpet and terracotta tiles on entrance of room. Nice mix of English and Spanish decor with a view right out on to the sea. Nice to hear the sound of the sea at night. Could of done with a balcony but not all rooms Have. Friendly staff, excellent massage and cannot fault location with views over the beach and bay from the pool area. Free soft drinks in mini bar in room but was told once all gone you then have to pay. Not seen this before, nice touch but could of done with one or to alcoholic ones in the fridge.

Stayed in July 2021