Reviews of Domes Aulus Elounda All-Inclusive Resort, Adults only, Curio by Hilton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

The staff are the best thing about this resort. First class across the board and really want to provide a good service. Greco Levante restaurant good. Others average.

Very steep site so need a shuttle up and down. Albeit they were very frequent in fairness. Design of resort not great as balconies all seem to face north and get no sun meaning private balcony pools you pay for are not really useable. Very windy location it seems. In 10 days we had 2 where it was not really windy. Which apparently is not unusual in this area.

The views, the food (in comparison to other all inclusive options, the food at the buffet, pool bar and Asian restaurant were great), the beach, variety of alcoholic drinks and the speed of the service. Specially, Panos the bar man was super nice and hospitable, and made great drinks!

The towel situation (two per room), size of pool and amount of seating which wasn’t enough (this isn’t in regard to the cool living exclusive pool which we could not access and was much nicer) - and generally, seating - during the day the rooftop bar is not open, so can’t sit there. Size of the room we had was kind of small, our shower needed maintenance because the doors wouldn’t seal shut so water would pour out. Staff-wise, some staff members weren’t very hospitable, some of the bartenders and front desk.

The staff was amazing! Best service!

The condition of the rooms. All of them are very tired looking. Also, the location of the rooms can cause a bit of wait for the transfer. Also, if you’ll walk, its quite steep, and a bit dangerous if not wearing the right shoes. And finally, the beach is far from pretty. The water is quite muddy, and in stead of sand on the beach its regular soil.

The staff! While the resort is set in a beautiful location and designed with elegance, it’s truly the staff who make the stay unforgettable. Thank you🙏 we'll be back ❤️

The staff were amazing very attentive

Having no toilet facilities near the pool, having to get dressed go through the bar, down stairs to the only toilet available, also staff were using the toilets to change into their uniforms etc and vice versa

Good buffet and bar, friendly stuff, beautiful terrace with view

Dirty pool with broken umbrellas, pretty old rooms with unpleasant smell and old equipment, spa is just one jacuzzi with a couple of sunbeds. Hotel offers 3 restaurants but you can’t book any of them if you stay just for couple of nights. We asked for extra blanket 2 times by the phone and no one bothered to bring it. Also check in was late for 40 mins, there was no coffee and even water in the room

When we arrived I was not so sure about the resort. The first room we were given was terrible and overlooked a fence and garden. This was then changed to a perfect room with an amazing view. Once we went up to the top bar/restaurant and pools... wow!!! the views were breathtaking! It was so nice up there that even though we had a pool room we went up there everyday. The sunrise is amazing. Nice buffet breakfast and lunch (not the biggest selection of food but more than adequate). Overall the staff were fantastic and really friendly and helpful. Please be aware though that it is a big ask to walk up to the top. The resort runs a shuttle service and cars which you really need to use if you are coming from the bottom right up to the top. It really is a steep walk and hard going if you have a bad knee like me. Everything was included for us as we had 'Cool Living' in our booking and this is a must as it allows the upstairs and booking the onsite restaurants rather than the buffet restaurant only.

The first room we got was awful and nothing like what we wanted. The buffet breakfast in the morning says 7.30am but was not really ready until 8am (no milk for tea, no juice out) but that is really nit picking as it was fine (we are just really early risers so ready to eat by 7.30am). The resort is set on a steep hillside so do not book if you have mobility issues or you will be waiting all the time for a car or the shuttle bus (both free of course).

We booked the Sapphire Zen Queen Suite with Shared Pool which is part of the Cool Living program that grants you access to the A-La-Carte restaurants and the infinity pool at the top of the cliff (Greco Levante). You should defentiley book the suites to be part of the program. The hotel is very peacful and quite, not crowded (especially in the cool living program area). The staff is super nice and friendly, the facilities are great with Grab N' Go drinks around the compund and all included alchoholic bevarges all day long. The hotel also offers a very cute private beach with a bar and other facilities just ~100 meters from the reception.

The hotel is built on a mountain cliff which is super stip, therefore, in order to move around (especially for the suites) you need to use the shuttles/buggies which can sometimes make you wait. The food is good, nothing out of the ordinary. I would prefer if the hotel had more traditional greek cuisine.

Strongest point: staff. Location is amazing, hotel facilities too. I do suggest booking asap restaurants, they do make a difference. All-inclusive menu/drinks are ok, sticking to classic cocktails and even the wine options are decent. In overall I did like the hotel.

The hotel location is amazing, but I strongly recommend using the main road to get there. GPS might suggest alternative routes (as it did with us) and we ended up on a rocky, difficult road. Thankfully, we had rented an SUV and managed to make it, but it could be a real issue, especially since getting back to the main road the same way is tricky. The layout of the hotel stretches from the very top of a hill down to the beach. Guests staying in the VIP area are at the top, where there’s a beautiful bar and upscale facilities..but every single time you want to go to the beach, you need to call for a hotel car. While there are many available and they usually arrive in minutes, it still creates an annoying dependency. The restaurant booking system is unnecessarily stressful. Even after arriving, we found many restaurants already fully booked, which made the experience frustrating. The beach itself is average not quite the paradise we were expecting. I clarified above that staff is a strong point because they helped us, but no point of having this methodology if then it does not work.

An exceptional stay in a true Cretan paradise! Elounda – Curio Collection by Hilton is simply outstanding. The location is breathtaking, the architecture blends beautifully with the natural surroundings, and the peaceful atmosphere invites you to relax from the very first moment. Everything is tastefully designed and impeccably maintained. From the warm welcome to the smallest attentions throughout our stay, the service was flawless. The entire staff was incredibly kind and professional — always ready to assist with a smile. A very special thank you to Chrisa, who truly made a difference. She was supportive, helpful, and incredibly warm, going above and beyond to make sure we had the best experience possible. Her genuine care and kindness touched us deeply. We left with unforgettable memories and are already dreaming of coming back. Highly, highly recommended!

Everything about this hotel was amazing – top-shelf alcohol, a professional and friendly staff, and a stunning private beach with a fun bar. The food was outstanding, from chef restaurants to the buffet and all-day snacks. Spa was outstanding too. A truly relaxing and flawless vacation experience. Can’t wait to come back!

The bathroom in the room was a bit small. But thats seriously the only thing we disliked.

Staff were really helpful generally. The views were great from our room.

Food was awful. For a 5 star hotel we were really disappointed. The booking system for the restaurants was a challenge. As soon as we arrived, you could not book before, we were given options for two of 3 restaurants but my husband was so Limited due to a gluten allergy he ended up with chips lettuce cucumber and other bits of salad each meal. Every dish with a sauce was said to be containing gluten and even if we asked if the staff could check with the chef they just said it was best not to try it. Most food was cold and dry. Simply not of the standard you would expect. Fried eggs were all covered in oil and cold. If something ran out it was not always replaced. Desert choice often limited to a cake a pudding and some poor quality sorbet or icecream.

The staff was very kind and helpful. When we asked to change our room, the lady at reception quickly arranged a new one with a great view, and it was clean and smelled nice. The room was cleaned every day. We enjoyed our stay overall, and the bartenders were amazing — they definitely deserve a raise. The atmosphere was good once we settled into the new room.

When we arrived, we got a room that smelled strongly of toilet chemicals. After one night, the smell changed to something like pee, which might have been from the bathroom or the outside path. The view from the first room was not like the one shown on Booking. Our “all inclusive” didn’t cover everything we expected — there was a higher level called Cool Living (not available on Booking)that included more drinks and an extra bar. Towels were changed every day even if we left them on hangers, which didn’t feel very environment-friendly. There was no water dispenser, so every time we needed water, we had to take a 0.5L plastic bottle. We hope they recycle them. The food was good quality, but there was no variety — we stayed 11 days and it was almoust the same food every day, which got boring.

Everything was perfect the check-in the staff the food and the property amenities. Outstanding place all is prepared for you to relax and have a great time. We requested a room change for one with a better view and they agreed and help.

Nothing all was perfect

Loved the location, hotel facilities, food was excellent and plentiful, staff were superb (especially Alex on the bar).

Only issues I would call out are rooms are small, bathroom not great in that the shower does soak the whole bathroom due to the setup and also when reporting issues to reception like lack of toilet paper or requirement for towels these were not always followed up on and I had to chase.

The staff at this accommodation were exceptionally friendly and welcoming, which made us feel right at home from the moment we arrived. Our room offered a beautiful sea view, which we thoroughly enjoyed each morning. The variety of food and drinks available was impressive and catered to many tastes. Additionally, our room was clean, spacious, and provided everything we needed for a comfortable stay.

When we rented a car from Heraklion airport, we ran into a bit of trouble with Google Maps, which led us to an impossible route that brought us to the back of the accommodation. It was a steep hill with no proper road, so I highly recommend staying on the highway until the end to arrive safely at the front entrance. Another minor issue was the shower in the room, which was quite small and a bit dated.

• The staff were exceptionally friendly and helpful • Lunch at Vatanee was spectacular • The food at Greco Levante (excluding Asian night) was fresh, varied and well-prepared • The views are absolutely stunning • The private beach is a major plus — convenient and well-maintained

• My husband tried to reach the hotel by email for assistance, after 1-2 mails they stopped answering. 2 phone calls, returning emails, nothing helped. • We booked the most expensive room with Cool Living Club access, but a la carte reservations could only be made on-site and were fully booked our first night. We had to return the next day at 10am to get it partially sorted, too much of a headwind. • Despite the top-tier all-inclusive package, it was unclear what was actually included, and too many times we were asked for an additional payment for certain drinks • Yellow Sea (Asian à la carte) served mains nearly identical to the starters at Greco Levante the night before — very small portions, not enough for two. We had to seek second dinner at the regular buffet, which was disappointing to say the least. No vegetarian options. • The private pool in our room was very small and unheated, making it unusable in May • Housekeeping knocked and immediately entered our room without waiting for a response, while we were in it. • The Cool Living area is on a steep hill, the reception is down at the bottom and our room was right in the middle, which made it only accessible via hotel carts, which had unreliable scheduling — often a long wait just to get around the property. Not recommended for the faint hearted. • Expected more for such a price tag with a Hilton quality.

The food at the restaurants, plus the excellence service of the metre and the head waiter.

The did not have enough sun beds for the guests and it was unable to feel any comfort. Very dirty around the swimming pool areas.

Lovely resort, we had a beautiful private pool with nice view and sun for the majority of the day. It was nice that there were a few different places to go so it didn’t feel so repetitive

The resort is on a steep hill and it was sometimes hard to get a buggy up to the top, you didn’t want to walk up whilst it was hot and you’re on holiday not carting to exercise! Sometimes it would take 20 minutes for someone to arrive to take you up,