Breakfast choice was poor

Helpful staff Location close to a fantastic beach

Stayed in September 2023

Nothing

Beautiful view. Amazing staff. Lovley food

Stayed in September 2023

The Food

Staff and nice and clean

Stayed in September 2023

If you are flying into Chania, the hotel is very far. Car rental is required as taxis are very expensive.

Typical greek accomodation. Good views. Peaceful

Stayed in July 2023

WIFI Signal was poor

Room Very Nice and clean and breakfast was very good

Stayed in August 2023

Only stayed one night. Practical space and good location. Spotlessly clean. We didn’t have time to use any of the other facilities. Breakfast was good.

Stayed in August 2023

The only thing I didn’t like is that at breakfast bread was never fresh.

Great location, nice view from the pool, clean rooms, breakfast with various choices…We really enjoyed our stay here :)

Stayed in July 2023

Old and noisy air conditioner in the room.

Perfect sevice, friendly staff, homely atmosphere , large rooms, big territory.

Stayed in July 2023

* the room was really small, I was only there for four nights and my luggage was relatively small, but a longer stay would have been a bit of a challenge.

* A very large bed, even too large * Cleanliness - the room was cleaned every day * Breakfast - large and varied (vege options, lots of vegetables and fruit, a good selection of cheeses and cold cuts, as well as some local products). * location - close to Agios Nikolaos, Jerapetra and Sitia, as well as many beaches. * deep swimming pool where you can swim freely. * garden with many sun loungers, also in the shade, where you can relax in peace.

Stayed in June 2023

The breakfast quality is poor (didn't have other meals there), also the waiters could greet and smile 🙂. Above our room there was a terracce and each evening there was somebody 2-3 hours moving with furniture and it was quite noisy 😅. The bathroom needs and refit and parking place could be bigger (but i can understand that its not easy 🙂).

Nice area with pool, playground and views Recepcionist and cleaning ladies kind and caring 🙂👍 it was always cleaned and maintaned

Stayed in June 2023

bathroom

Nature, design

Stayed in June 2023

Our noisy neighbors...

They have a very welcoming and wonderful staff, ready to accomodate you're every request. The view from the breakfast bufee is wonderfull. You also have a pool, but let's face it, you come to crete to go to the beaches.

Stayed in September 2022

Every day the same breakfast buffet, bathroom very small and old(

The view from the terrace, kindly stuff

Stayed in September 2022

nice view from swimming pool area, big and clean room

Stayed in September 2022

The hotel is a little dated and the food wasn’t brilliant. But this was made up for by the staff and the really warm hotel atmosphere.

The staff were hugely kind and the pool and the park great for the family

Stayed in September 2022

Fresh fruit at breakfast perhaps

Wonderful position on the hillside overlooking the sea. Very pleasant gardens with plenty of seating in the shade.. Lovely wimming pool area with seaview. A wonderful choice at breakfast

Stayed in September 2022

So many stairs to join our room and it was tiring mainly to bring our suitcases to and from the room. This can be difficult for elderly or disabled people. Even though the food came in large variety, the quality was compromised at times.

The staff was very friendly, overall good value for money, nice view from the restaurant in the morning and during dinner, great swimming pool area.

Stayed in August 2022

This place has one major problem that it needs to address, that is constantly getting it negative reviews.. Due to the very hilly nature of the site the hotel is connected to multiple levels by many numerous steps. If you have any form of MOBILITY ISSUE the is place will be a nightmare for you as there is no one to help with luggage.

Great service, stay, and scenery. Facilities excelllent. Great beach and eats nearby.

Stayed in August 2022

The beach is a bit far, but if you have a car it's not an issue.

The view from the restaurant, nice buffet, small pool for kids.

Stayed in July 2022

The food could have been better, not too much choice, especially with children.

Location was great, beautiful views, our room Was large and had lovely view.

Stayed in July 2022

Breakfast, atmosphere

Stayed in June 2022

Definetively not a 4 stars hotel. Bathroom need to be refurbished. It is to the level of 1970s. In addition, it is very small. Same the standard rooms, comparing to the superior rooms that offer a litlle more space. In fact the entire resort dates back to '70-'80 to the standards of that time.The matress was ok, but the metal bed had sometimes click from the joints. A proposal to improve the customers satisfation ( applies to a lot of hotels and no particular for Elpida Village): after each checkout of the room, a staff member to verify the status of utilities: burn-out bulb, drain clogged, etc. Little thinks, but very important. Not to wait the client's complaint.

Despite all its faults, the resort still has a special charm. Mainly the placement, overlooking the sea, plenty of green space with trees and shadow, hard to find in the coastal zone. The buildings are small-scale with 2-3 floors, in a simple traditional architecture, create quiet and privacy. Strategic location to discover east side of Crete, middle to all destinations (mandatory a car). I'm not a fan to spend my day at the hotel's pool but I noticed that most of the client choosed all-inclusive and they were enjoying the pool and the drinks of the pool-bar with its beautiful see view. The food is well cooked, each dinner contains at least one traditional local dish. We stayed 5 nights with half-board open-buffet, and we always got up to the table very pleased. A minus for the sweets.But this is the problem for all 3-4 stars hotels in Crete; they order from the sweet-shop, not made in-house. Overall, a good value for money, if you are not a snob and you can overlook some weaknesses in order to enjoy this superb island Crete. If you are a sophisticated person who get excited to photocell equipments or big plasma tv, then this place is not your scene.

Stayed in September 2021

The room (relaxing calm beige color and very clean) with a large balcony with uninterrupted panoramic view of the green and the blue! The pool, bigger than I expected and the area around where I fully relaxed and spent my day! Breakfast buffet was full-filing with a variety of my taste!

Stayed in October 2021

Lovely stay, very helpful staff, beautiful views.

Stayed in September 2021