Nothing

Everything was great. The staff were amazing, the food choices were brilliant and everything was spotlessly clean. Close to Rhodes old town which is beautiful

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

The rooms should be better. They just seem too old for a hotel like this.

Extraordinary staff, team. Very helpful.

Stayed in April 2024

Bathtub needs updating.

Excellent service from all of the staff especially in the restaurants, variety of food and really good location.

Stayed in April 2024

very friendly staff and management made my trip worthwhile!

Stayed in April 2024

The indoor pool should have been heated almost nobody used it and the outdoor pool was cold too - but bearable once in with the sun on you. One breakfast we had the "breakfast police" lady at the door refusing to let us in 1 minute late claiming they were clearing up but they weren't. The Asian restaurant got very booked as few tables but no ambience or Asian decor in there and the staff could have been more attentive. Asian menu a nit sparse. Beach mostly too windy but other side of island no wind. Pillows a bit hard and too spongy.

Fully inclusive was excellent quality. You could get food from 9 different places and some of it 24 hours. The poolside pancakes were yummy. Plenty of sunbeds and you could ask for more from the store roo . Reception staff incredibly helpful and waiters inside the main restaurant lovely and attentive. Lovely and close to the stunning town.

Stayed in April 2024

Beds were a bit random in terms of comfort (we had two rooms) but the staff were great and offered different pillows. A smattering of calf tattooed men working the bars hard and walking across the lobby bare chested, most with the obligatory sun burnt faces.

Location is perfect, ten minutes walk from the Old Town and new town. Buffet restaurant very good with great sea views. Asian restaurant very good food. Evening live music very good finishing up at 10.30 or 11pm which was great. Staff super helpful.

Stayed in April 2024

It is recognised to need a refresh

Suite was absolutely massive and very comfortable

Stayed in April 2024

Everything was perfect!

Stayed in April 2024

The door jamb was too high, there were too few electrical outlets in the room (to charge phones, to use computer, hair dryer etc.)

Everything was perfect. The food and drinks were very diverse and delicious available practically around the clock at the bars and restaurants, the outside swimming pool was warm and clean, the view from the window opened to the sea, in the evenings there was music-dancing show offered, performers were different, not everyone was equally liked, it was pleasant, that no children noise could be heard throghout the stay

Stayed in October 2023

Everything was exceptional in general, thank you for a great visit! Hotel is showing signs of needing some refresh for wear and tear, but not a deal breaker.

Stayed in October 2023

Though luxurious, the property has got old and it’s visible if you really look closely. Not a big deal, but some renovation will restore it to its full glory.

It’s an all inclusive luxurious hotel. The staff was very friendly and service oriented. Food was great in buffet as well as other restaurants. Location is simply the best.

Stayed in November 2023

Booked a twin room but given a double. There were some staines on the room carpet.

The staff and the food were outstanding. Truly a lovely relaxing experience.

Stayed in November 2023

Toilet and bar were missing from the beach. Bar staff was professional, but not very friendly or talkative though. The general level of the hotel was not worth of 5 stars.

Location was good. Breakfast was great as was mexican restaurant and creperie. Hotel was very clean. Reception staff was very friendly and helpful. Beauty salon had enough selection in threatments and staff was friendly.

Stayed in October 2023

Water in the children pool could have been warmer

Stayed in October 2023

the room

stuff food and location

Stayed in September 2023

Nothing

This was our fourth visit and likely not to be our last. The hotel is tops in every way

Stayed in October 2023

Poor.choice of wine

Good location Fully All inclusive Very friendly and professional staff Very good selection of restaurants and other food outlets which were all open

Stayed in September 2023

The gym was disappointingly small, and it was disheartening to discover that many of the pieces of equipment were out of order. Additionally, the sunbeds appeared worn and uncomfortable, warranting a renewal, and perhaps a higher quality selection should be considered to match the hotel's overall high standards.

Despite being somewhat tired, the room was spacious and comfortable. We dined at all the restaurants located near the pool as well as the main dining room, and the food was outstanding. The entire staff were accommodating and friendly, ensuring we felt incredibly welcomed throughout our stay.

Stayed in October 2023

The property is very old, some parts of the tubs are damaged. We heard fron the staff that the owner is going to demolish the hotel and build a new one and that’s probably one reason they are not doing a good job in maintenance

The property is beachfront , location is good for a relaxing vacation time, restaurants have a nice view to the sea

Stayed in October 2023

bathroom needs updating sun beds are past their best and need replacing can hear noise from other rooms

food delicious staff lovely location perfect good value even let us continue using facilities after check out

Stayed in September 2023

Concierge lady was not very friendly. Room carpet was badly stained - not good for top-end suite. Lifts were terrible - not working some of the time and not feeling safe to use the rest of the time. ATM machine gave a very poor rate - surprised the hotel having an ATM giving such a rate to customers. Also, when you get to the point of seeing the exchange rate the transaction cannot be cancelled - appalling.

Main restaurant meals and management was great. Room was great - apart from the stained carpets. Evening music was good to have, and some of the acts were great. Service in the restaurant and at the pool bars was exceptionally good.

Stayed in September 2023

Limited selection of food in the main dining room. Pool is not open until 9:30am and is chained off at 6pm each day.

Overall the hotel lived up to expectation, with a choice of three swimming pools or umbrella on a section of windy beach dedicated for hotel guests only, multiple bars serving endless drinks from 9am through until 2am alongside a bar serving selection of crepes (sweet and savoury) and ice cream. The staff are friendly and the nightly entertainment was of a high standard. The only negative was the hotel lifts in the Grand Wing, which were intermittently working and even turned off on occasions. We found it easier and quicker to take the stairs to the 2nd floor.

Stayed in September 2023

The door of the bathroom makes some noise (room 167), there is also no lock.

Good value for money. The hotel has great location, there is beach. Old town is near the hotel. There is nice staff, special thanks to the girl at the reception, who help me solve the payment problem. The general food is ok, moreover, the hotel has great restaurants. It is possible to use application and book the table before arrival. The hotel also provides the car rental option. Calm vacationers, there are no noisy kids and drunk russian. The is peaceful and relaxing atmosphere.

Stayed in September 2023