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Based on 29 hotel reviews8.1
Value for money
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Showing 1 - 12
Reviewed: 31 May 2018
눉Breakfast was not available before 8.30 am so on days we did tours that pick up time was 8 am or 8.30 am we got no breakfast which was very disappointing . Also we found it very noisy at night from the bar downstairs.
눇The hotel was modern with an okay location.
Stayed in May 2018
Reviewed: 24 October 2017
눇We where more than happy to stay at la Stella Hotel!Charming breakfast corner near the pool, food was freshly prepaired every day by lovely Katerina and Eleni ,rooms very nice desinged and clean! Beach is walking distance and super markets just 1 min. away! We where wellcomed by Giorgos the manager and Ismini. They made us feel like home ! At the evenings all quests are been spoilled by Babis the crazy (raki) barman! We will defenatelly come back ! La stella is way more than just a hotel.. its a home away from home! Thank you all at La Stella!! xxx Denise from Belgium.
Stayed in October 2017
Reviewed: 24 August 2017
눉More hanging space in the apartment for clothes. One wardrobe was not enough for a family of 4.
눇Room was modern in design, very clean and the shower was nice and powerful. Breakfast was good everyday especially the coffee. The bar area was spotless and the barman was the best staff member we have ever come across in a hotel. Fantastic
Stayed in August 2017
Reviewed: 13 August 2017
눉The parking is terrible. Book hotel and paid with booking.com and paid in full. upon arrival they wanted me to pay 1300 euros in cash. Would not accept credit cards. After a 10-day stay I was one hour past check out so they took all my things and my passport and visa and left them in the lobby.
눇The swimming pool and the bar is nice. Most of the staff is rude and incompetent.
Stayed in July 2017
Reviewed: 19 May 2017
눇My future husband and I booked this place for 7 nights and we're so happy we chose this accommodation for our vacation, what a great time we had there! We got a room with a pool view, for me the best position in the complex. The room is equipped with everything you need, although it has two beds but we connected it together. You have a closet with a lot of place, hangers and safe in it, hairdryer, some shampoos and soap in the bathroom. Every day room gets cleaned, every other day you get new towels and two times a week new bed sheets. We asked for an iron too and there was no problem in getting one. Suite also has a little kitchen with refrigerator, hotplate, water boiler and coffee machine. Pool is also cleaned every day and it's so perfect that you don't even want to go to the beach. Staff is extremely nice and polite, always there to help you or to cheer you up. They have the best barmen you can possibly imagine, we had so much fun with him! Breakfast offer was diverse, food was fresh and tasty, from all kinds of eggs, ham and cheese, bagels to the greek yogurt, fruits, cereals and marmalade, it was so rich that it kept us full for a couple of hours. Highest recommendations for this place, you will have the best time for sure!
Stayed in May 2017
Reviewed: 1 September 2016
눉Breakfast quality could be improved. Sunbeds limit space to move around pool. Front facing room suffered from road noise.
눇Well appointed, large one bedroom apartment. Friendly and helpful staff. Pool area well kept and a very pleasant place to relax while children enjoyed swimming. Small hotel meant the bonus of not being crowded! Good location near plenty of restaurants and shops. 2 minute walk to bus stops (Rethymno 10 min ride, Panormo 20 mins) and 10 minute walk to beach.
Stayed in August 2016
Reviewed: 25 June 2016
눉Nothing - if the hotel had been on the beach or in Rethymno centre it would have been a perfect 10.
눇The decor and design of the hotel - very modern and chic. Excellent facilities and very friendly, helpful staff that couldn't do enough for us. Breakfast was excellent, and so nice to sit outside next to the pool, such a chilled, relaxed atmosphere. High tech air conditioning system. Great to have a kitchenette in the room.
Stayed in June 2016
Reviewed: 25 July 2017
눇The staff was amazing! The pool was great. Just overall nice place.
Stayed in July 2017
Reviewed: 22 September 2015
눉The only essential thing that this hotel could improve is related to the cleaning services, specifically: - We had repeatedly problems with clean towels, that actually were not 100% clean, but showed dirt spots. I do not think they were not washed, but probably should be washed at a higher temperature and using better detergent. In one day we had to ask for another new towels, because the stains were big and obvious. - we repeatedly noticed that crockery, cutlery and glasses at breakfast were not properly washed (1 of 3 cups showed coffee signs, for example) Apart from this, we would like to suggest the property to change from time to tome the breakfast menu. Although it is very diversified and good, during the 9 days that we spent there, I felt the need for some variation. Also the recipe for coffee should be changed, it is very-very poor.
눇We liked the following aspects of this property: - Location: is very close (1 minute walk) of a street where you can find many restaurants and pubs, where you can enjoy a very tasty meal. On the same street there is a very well-stocked supermarket, and several souvenir shops. The beach is also close, though not extraordinary (the water is shallow and a little messy). Also, if you have a car is very easy to get to Rethymnon, which is the most picturesque city of Crete, in my opinion. - The room (One bedroom studio) is spacious and has everything you need. It is equipped with 2 very good ACs.The beds are very comfortable. Quite rare and usually only 4-5 star hotels have such comfortable mattresses. - The staff is friendly and they solve you any request - Although the cleaning services had a few issues, they were performed regularly every day. Sheets were changed 2 times in 9 days, which is good.
Reviewed: 4 June 2015
눉Some traffic noise from road outside front of hotel.B
눇Clean and comfortable modern hotel with very friendly helpful staff, Would recommend to friends for a lovely holiday. Kitchen was well equipped.
Reviewed: 14 July 2015
눇Beautifully furnished and maintained property stylishly landscaped. Excellent staff, very friendly & helpful.
Reviewed: 1 June 2015
눇Very welcoming staff room was comfortable and breakfast was lovely
Showing 1 - 12
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