I didnt like that we couldn't book a la carte many just because we didn't stay a week. Which this option was changed

Its a beautiful resort. I loved the gardens and our suite with jacuzzi. It was so spacious and views were amazing. Food was also really nice which i didnt expect after reading some of reviews before arriving. But guess some people are just miserable. I read people complain about lack of choices and truly cant understand why! There is so much to choose from and literally impossible not to find something you like. Restaurants had some stunning views of the sea which was great too. And the staff were really lovely. So helpful with everything we asked for. Definitely 5star service

Stayed in September 2025

More entertainment needed

Stayed in September 2025

Yoga sessions are available three times a week with advance registration, though it would be even nicer if they were offered more frequently. The Secret Garden, where the classes take place, is a beautiful spot, but it was closed outside of yoga hours, which felt like a missed opportunity to enjoy this peaceful area. The evening entertainment was enjoyable, though at times the spaces felt a little limited for the number of guests — for example, the live music on the main terrace or the acrobatic show by the pool.

The hotel is conveniently located within easy reach of Heraklion airport. Its spacious grounds offer plenty of paths for leisurely walks, creating a relaxing atmosphere. The food was both delicious and varied, with options to suit different tastes. The private beach is cozy yet generously sized, making it a perfect spot to unwind.

Stayed in September 2025

The food and beach were very good

Stayed in September 2025

facilities not well maintained and old.

the total experience was excellent although facilities not well maintained and old. The staff is great and the beach..... great

Stayed in August 2025

It’s so beautiful there! The staff are amazing and the food was excellent

Stayed in September 2025

Great view Great staff Great and veried food Great for little kids Value for money

Stayed in September 2025

Exceptional location, amazing beaches, kind staff, great food. Very suitable for families with young children

Stayed in September 2025

The pool area near the beach was dirty, full of mud and rubbish, the main pool was clean. The wooden stairs next to that swimming pool were broken, and a piece of wood pierced my toenail, which was very painful. The lifeguard had no first aid supplies, so we had to remove it ourselves. No warning signs were placed, nor was the stair repaired for guest safety. Activities for kids were disappointing, I expected fun games and competitions, but there was only aqua aerobics, which was quite boring.

Staffs were amazing, friendly and helpful.

Stayed in August 2025

Breakfast open at 7:30 and dinner at 18:30 which were both late for our small children. Also there are only a few vegetarian options for food.

Location was great- very beautiful. Great for families with many pools and water slides. easy walk to the beach. Bars for the parents were fun.

Stayed in August 2025

Many guests put towels on the sunbeds very early in the morning, which made it harder to find one later in the day. Our room key often stopped working if it was too close to a phone, which was frustrating. The signs around the resort could be clearer, although exploring became an adventure for the kids. The pool bar for coffee didn’t open until 11am, and the pools only from 10am – not ideal for families with early-rising children. Overall though, it was an amazing stay.

The location was stunning – calm, pretty, and surrounded by beautiful grounds full of plants and fruit trees. The food was excellent with lots of choice, and the drinks were great too. It was a really good all-inclusive. The resort is close to the little town, and there were plenty of fun activities to do. The rooms were spacious and comfortable, and the staff were always polite and friendly.

Stayed in August 2025

Far off to drive from the main road

We loved the pools and proximity to the beach. It was spread out so a little tricky walking with kids but we loved the restaurants and the staff was lovely.

Stayed in August 2025

Our recent 4-night stay at Out Of The Blue Resort & Spa in Agia Pelagia was simply exceptional. From the very first moment, the welcoming atmosphere and attentive service reminded us why we keep returning to this wonderful resort year after year. We are truly grateful to the entire hotel team, especially the reception staff and Tetiana from Guest Relations, for their warm hospitality and professionalism. Their care and dedication made our holiday smooth, relaxing, and filled with comfort. As loyal guests, we were pleasantly surprised when the hotel generously upgraded our room category free of charge, adding an extra touch of luxury to our experience. This thoughtful gesture turned our stay into an unforgettable escape. The resort itself is a jewel on the shores of Agia Pelagia Bay - a picturesque destination with crystal-clear waters, breathtaking views, and a serene ambience that immediately puts you at ease. Combined with world-class facilities and impeccable service, Out Of The Blue Resort & Spa once again proved to be the perfect place for an idyllic holiday. We cannot recommend this resort highly enough and are already looking forward to our next visit.

Stayed in August 2025

The buffet was great, many options for children, adults, vegan, etc. The pools are nice, and the beaches beautiful. Enjoyed the room very much. Staff was helpful and nice. Everything was clean.

Stayed in August 2025

It would have been better if you Amusement park for children would have been more clean (in terms of toys) and AC would work. My daughter was playing there once but she was sweating, we could have used that couple of times if AC would have worked. Also, the public bus frequency is less, would have been better to explore also outside places more frequently.

It was a great experience overall, as we also got the room upgrade and the guest relations team also arrange a complimentary cake for my wife's birthday. Staff was also friendly everywhere.

Stayed in August 2025

Private beach probably not suitable for very young kids (up to 4-5 years old who can’t swim). Facilities/rooms a bit tired.

Really excellent staff, kind and helpful. Very good variety in breakfast and lunch/dinner every day. Most of the options offered are tasty.

Stayed in August 2025

It was not a dealbreaker for us, but this is something we agree on with previous reviewers: the grounds are beautiful, but time to time there are things that do not work e.g. an entire day of not being able to use the pool. Solution: go to the beach. Both the public and private beach is at short walking distance. While the food is varied and tastes good, the drinks from the dispenser (all juices) are of very low quality. I would recommend to drink water or tea instead (they also have some bottled options). Many reviewers mention that you have to book restaurants way in advance. This is true. Also there is one restaurant that you can not book unless you stay 7+ days. My husband tried to find one on or off grounds since it was my 40th birthday but staff at the front desk was not very helpful, just told him to look online.

We had a very pleasant surprise on the day of our arrival since we were upgraded to a larger, two bedroom suite with a large terrace and jacuzzi. The suite was clean and comfortable. While several comments mention that rooms are outdated, I actually did not mind that since it has that elegant vibe with the black and white tile floors, the older but very elegant decor. The views were very pretty as well. The grounds are nice. Food for all inclusive guests was varied and tasted really good. The desserts were very similar in taste and texture, but you have a variety of fruits as well to pick from and unlimited ice cream. Also, if you have kids, there are a lot of fun activities as well as a playground for them. Last but not least we loved that there are photographers on sight who offer their services. We took a 30 min. family photoshoot with a very professional photographer who took such great pictures that we ended up purchasing the entire package of close to 300 pictures.

Stayed in July 2025

The breakfast could have some more variation.

Location location location. The area in the hotel is huge with a lot of things to see and do. Private beach is stunning. Great rooms that were clean. Good music at the pool. Excellent food and service in restaurant

Stayed in August 2025

We have no words to describe how amazing our vacation at the hotel was. The room was clean and spacious, the beach was perfect, the food was very tasty- but in the end, what stayed with us the most were the people, who made our holiday truly unforgettable. The wonderful restaurant staff, NIkos at the reception who responded to every request, heleni and Vasilis from the bar who were simply lovely, always smiling and incredibly attentive. And a special thanks to George- the heart of the place, with a big smile and a huge soul, who made us feel at home.

Stayed in July 2025

On the negative side, for some reason my magnetic key kept demagnetizing quickly

I really liked the friendly staff, the grounds, and the room I was given, especially its location — it was quiet and cozy. The room was also quiet, and I slept very well there. There was a good selection of food and the area was beautiful.

Stayed in July 2025

N/A

Plenty of amenities and things to do. Neat property. Modern apartment we stayed in.

Stayed in July 2025

Everything Perfect

Everything beautiful

Stayed in July 2025

I didn't like the fact that the hotel was extremely crowded, and that in the line for dinner is extremely long... I don't think something like that should happen in a 5-star hotel.

The location is excellent. The nature and the hotel's overall ambiance are beautiful, the beach is lovely, and the sea is fantastic. Breakfast was okay, lunch as well, and dinner was mostly very nice, with a wide variety of options.

Stayed in July 2025

Bad side of the hotel was a big crowd for dinner. People were waiting outside of the restaurant for 15-30 minutes for dinner. Restoran has inside space and terrasse where guests can eat. it was not clear why we have to wait outside of restoran if inside space of restoran was almost empty. I think that is not accepteble for 5* hotel. regarding the beach - If you want to take umbrella and sunbed you have to go early in the morning to put you towels. If you come after 9 you would not find the sunbed and umbrella.

Hotel is located in beautiful botanic garden. We had a bungalow, surround with a lot of trees. The cleaning lady, every day clean the room and change towels and sheets. On the beach was bar, were you can take drink, coffee sendvic, cookies. The water was beautiful, clean, sunbed and umbrella on the beach. Food was great, meat, fish, vegetables, pasta, salad, fruit, dessert, all kind of drink, wine, juice, soda....

Stayed in July 2025