Sometimes the quality of the food was not very good. For example, potato dishes are not very well prepared, sausages are very tasteless. Booking.com has information that the hotel is 450 m from the beach, but the closest beach is 900 m away. Very inconvenient bus schedule to/from Heraklion.

Very friendly staff. Good value for money, especially considering that they provided a HB (breakfast + dinner) meal package. Cozy two-level room with a balcony with beautiful sea views. Daily cleaning and replacement of towels and bed linen. Events and entertainment for hotel guests. Guests from Great Britain, Germany, Poland.

Stayed in June 2024

Janik ( employer)is the Best:) Hotel is nice and Staff is the best

Stayed in August 2023

Parking wasn't great, but worked out. The stairs. Everywhere stairs. Normally, wouldn't be an issue, but my wife had a cast on her ankle, just before we left, so we made the best of things. It would have been nice to know the A/C was an extra charge. Or just add to the total cost of the room.

Location, building and layout is cool. Nice large rooms. Pool. Included breakfast. Great views

Stayed in June 2023

Very friendly staff, good pool area, good location. Would highly recommend.

Stayed in August 2025

Poor quality food. I appreciate they are trying to make a profit but the offered goods very processed, cold and obviously cheap and poor quality.

Pool area and friendly staff

Stayed in July 2025

Very nice location ☺️ and amazing hosts. 10/10

Stayed in June 2025

Loved everything A suggestion to add vegetarian labels at meals would be a great addition but there was plenty of choices for all.

A perfect stay with everything we needed for an amazing holiday. The location and views were great. Staff went above and beyond to make our stay even better. Our room was huge with all we needed, the pool was a excellent addition. The food was fresh and tasty, there were plenty of choices at both dinner and breakfast. We would recommend to anyone, a fantastic price for a super hotel.

Stayed in April 2025

The friendly staff, walking distance to the village, the pool and the big rooms

Amazing week in this hotel, the Bar/hotel manager was really friendly and funny, very good service loved this place the views the bar the pool all amazing thank you

Stayed in April 2025

The air conditioning is paid - 7 EUR per day, keep that in mind! The room was not clean enough, there was a lot of dust both in the room and on the air conditioner. There was no shower gel in the bathroom which was very small and the cabin doors were broken.

The staff was nice, the location was good with a nice view

Stayed in July 2024

Nothing

Great quiet location, beautiful view, friendly staff and ppl of the village, few beautiful beaches near by

Stayed in October 2023

Off the crowds on a small cove, walk to beach, cafe, grocery, and no crowds

Stayed in October 2023

We were not too keen on the juice drinks served for breakfast, but it wasn’t a problem to take our juice to the restaurant. Another thing - not related to that hotel. Agia Pelagia is absolutely stunning, but if you are arriving from Chania, the bus stop is located a few km outside of the town, also if you don’t rent a car (I can only drive in England - badly) it’s not possible to do much sightseeing from Agia Pelagia unless you book an organised tour. There’s a Ktel bus to Heraklion, but the first one leaves at 9.45am if I remember correctly and the last one back to Agia Pelagia is at 10pm. So you have to rely on taxis and a taxi from Heraklion costs about €40, a taxi from the hotel to the intercity bus stop €20. Ktel should definitely try to do more to connect that beautiful village with the rest of the island. Also, be careful with the Psaromoura beach - it’s stunning, but the fish bite there.

Very spacious room, modern design, bathroom with hot water always available, the most amazing view from the balcony. Excellent staff, so friendly and helpful. We went half-board, loved the food, everything was fresh and tasty, and in our opinion there was plenty of choice (gemista - so yummy!). The hotel has a pool with plenty of sunbeds, too. It’s located in a quiet, beautiful location, slightly on a hill, but we regularly hike (even my 72-year-old mum) so it wasn’t a problem for us at all, I think even people with limited mobility could easily manage that location as it’s only a few minutes’ walk from the town centre, beaches, shops and a bus stop. We loved our stay there and would highly recommend that hotel to everyone who loves a relaxing holiday in a beautiful surroundings. Waking up to the sunrise from our balcony was the best feeling possible.

Stayed in October 2023

I had issue only with the doors in the room - not easy to open and not easy to close, need fixing. However, this didn't ruin my vacation since everything else was perfect.

Staff hospitality on high level, breakfast was great, location really calm and surrounded with beautiful beaches.

Stayed in September 2023

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Stayed in July 2025

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Stayed in October 2023

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Stayed in May 2023

There are no comments available for this review

Stayed in October 2022

There are no comments available for this review

Stayed in July 2024