Very bad approach to booking and check-in. A deposit was charged for the service from some of my guests, but not all of them. What it depends on ?

Very good food, good service,

Stayed in September 2023

The “free“ taxi ride given to me as a benefit by Booking.com was a complete disaster. The plane was delayed and the taxi driver cancelled. No arrangement was made for another local taxi firm to collect me. I was told to get my own taxi and get a receipt. On arrival at the hotel, the taxi driver said he couldn’t give me one. I explained this to Booking.com who told me there was nothing they could do and they wouldn’t allow me the free taxi ride to be put back on my account, given that I never used it. I was a single woman at 2:30 am in an airport by myself, essentially left stranded. Not impressed!

Everything was fantastic. The staff were, without fail, really helpful, kind, chatty and engaging. There was a huge selection of food, all clearly freshly made. The spa treatments were amazing. The location of the hotel right on the beach couldn’t have been better. All in all, a wonderful day!

Stayed in October 2023

Noisy road with poor insulation. Substandard desserts at the a la carte restaurant. Poor routes to go from the rooms to the pools without crossing the luxury reception hall.

Beautiful place. Great staff. Great breakfast. Good a la carte restaurant. Great location, great view.

Stayed in October 2023

Nothing

One of the Best Beach hotels Everything was great. Meal, room and Beach.

Stayed in October 2023

There is no free water at the hotel

This hotel is the best resort that I have ever been . I will definitely return to this hotel in my next visit in Greece.

Stayed in September 2023

The only downside for me was that the bathroom was a bit old-fashioned, with a rather small bathtub, which had a simple shower head, and the tap was a bit stiff and hard to operate. Not sure whether having a bathtub is a requirement for getting the five star rating. I personally prefer a walk-in shower with a top or ceiling-mounted raindrop shower head.

This is a five star hotel. Period. Everything is exceptional, first-class (e.g. room service twice per day). Availability of stuff is, as Rolls-Royce would put it, “sufficient”, i.e. you won't need more. You just can't. For example, the dinner (or breakfast). First time you go, you probably want to blindfold your kids. Or, even better, also yourself. The abundance or just EVERY délicatesse is incomprehensible. And it's all delicious and perfectly made and cooked. That doesn't mean guests need to be “perfect”. Come as you are. They just ask that you don't come in your swimwear or beach outfit into the restaurant or the bar, that's it for the dress code. You can really relax here, it is such a sweet hotel area, and the beach strip is also fantastic (blue flag, very easy to get in and out, no loud jet skis or motorboats). My white colored hotel room looked like a charm, just lovely, and the view from the balcony–fantastic! The beds, wonderful, I slept like a baby.

Stayed in October 2023

Nothing

Beautiful decor and location next to a lovely bay. Wonderful friendly efficient staff

Stayed in October 2023

Nothing, all good.

The resort was everything you wanted in a relaxing holiday. The location next to it's private beach was excellent. Room was very spacious and clean. The food served at the various eateries was excellent, with good service, and a great assortment of foods for dinner and breakfast in the bistro. The Thalassa restaurant was excellent, food, service, location great, and one night we were there, they had a very talented musician on keyboards, low key (we were sitting closest to him and could still talk), fitting in with the ambience, he was great. The beach was brilliant, very small pebbles, didn't need shoes to walk in, and the water was warm, calm and crystal clear. Even though there's a lot of people staying at the resort, we always got a sun lounges (very comfortable). The pool looked great, but we preferred the beach, so we didn't end up using it. The whole experience for us after travelling around Europe for 4 weeks, was exactly what we needed to finish our trip, and the bonus was the resort was brilliant in everyway.

Stayed in October 2023

You may need water shoes for the ocean

Easy access to the ocean, restaurants and fast elevators! Everything everywhere was so clean and shiny.

Stayed in October 2023

Only complaint was the bed for myself was uncomfortable. Everything else was perfect.

The property was beautiful. Clean, spacious. Great breakfast buffet and wonderful pool bars and restaurant on location. The beach and pool had plenty of lounge chairs and umbrellas. Staff was so kind and helpful. Also loved the gift shop which made it easy to pick up things we needed (water, snacks, gifts, etc)

Stayed in October 2023

Super clean and we had a gorgeous room with even better view.

Stayed in October 2023

We had such a wonderful time. The hotel simply exceeded my expectations! The staff are friendly and the facilities are great. The food from the breakfast and dinner were plenty of options and delicious. We could just relax on the beach beds and enjoy the pool and bars around.

Stayed in October 2023

There's nothing We didn't like. If anyone complains about this hotel they are very hard to please.

The service was our top tier. Wether at the reception or the breakfast or the restaurants or the spa or bar or the cleaners. Everyone of the staff were kind, our favourite being Maria who serves tea at breakfast. They were fantastic, the upgrade 👏 the food 😀 👏 👌 the hotel was majestic 😍

Stayed in October 2023

Maybe a slightly warmer private pool (to be able to enjoy it more throughout the whole day and evwn when the sun goes down)

We practically didn’t leave the hotel so pure relaxation And stress free weekend — you can stroll by the beach and if you are up to an adventure walk on the other side of the gulf to experience a beach with sunbeds on the rocks ! Breakfast was “I didn’t know what to choose” —- too many options ! Fantastic sea view - the thalassa restaurant by the sea offers the best steak we have ever had — must try !

Stayed in September 2023

Amazing breakfast with a lot of choice, very comfortable and spacious room, excellent service with surprise gifts nearly every day. We felt pampered and very well taken care of. Amazing food in the restaurant with a sea view.

Stayed in July 2023

Can’t think of anything

Great breakfast, lots of variety and delicious!

Stayed in September 2023

Nothing

The location, the see shore the hotel it self, the staff, breakfast, everything

Stayed in September 2023

The hotel was very good; however, there is room for improvement in the bathrooms, which could be updated to be more contemporary.

The staff was very nice and genuinely cared about the guests. Having the beach right by the hotel and pool was fantastic. The restaurant by the beach offered an amazing view. The room was impeccably clean, tastefully decorated, and spacious. The pool was also enjoyable and the hotel shop was convenient.

Stayed in September 2023

We didn't like that we had to leave and wished our stay could have been longer.

We had a fantastic experience here, right from the moment we arrived. The young lady at the reception was very friendly, and we felt welcomed straight away. She made our check-in and check-out process smooth. We were lucky enough to get an upgrade, which we thoroughly enjoyed. The resort facilities were great and all the staff looked after us.

Stayed in September 2023

On its weak power, the air conditioner made an annoying noise at night

The place, people, the food in Breakfast and Dinner.

Stayed in September 2023

Facilities could be a little old sometimes

Great location, great staff and good facilities

Stayed in September 2023

Not really close to faliraki, requires a taxi to get there. Lacks an all inclusive service.

The quality and cleanliness of the hotel itself is spectacular. The pool and private beach are amazing. The sea view room has a stunning view. Breakfast & dinner with good dishes overall.

Stayed in September 2023

The room photos in the booking.com are fake. The decoration of the rooms and the hotel are old.

Good food quality, excelent beach, and hospitable staff.

Stayed in September 2023

Everything was perfect. Clean and comfortable rooms, amazing food (!), super friendly and helpful staff… We enjoyed every minute! Special thanks to the amazing Lefteris who made our breakfasts and dinners unforgettable…❤️

Stayed in August 2023