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Reviews of Theophano Imperial Palace 5 stars

Main Street, Kallithea Halkidikis, 63077, Greece

Review score

Based on 160 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.1

  • Free WiFi

    6.7

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Showing 1 - 38

  • Reviewed: 6 September 2018

    8.3
    Everything was nice and comfortable.
    • Leisure trip
    • Solo traveller
    • Double Deluxe Room (1 Adult)
    • Stayed 3 nights

    The beach should be taken care of. The entrance to the sea is not good.

    Everything was nice and comfortable. Friendly staff, good food, nice pool and beautiful sea.

    Stayed in September 2018

  • Reviewed: 1 September 2018

    10
    Great place!
    • Leisure trip
    • Couple
    • Double Deluxe Room
    • Stayed 2 nights

    Great hotel! Great venue, amazing food, beautiful beach with pure sea. I liked the experience very much. What was most important for me - the hotel and the whole complex of GHotels is totally, 100% wheelchair-accessible. I recommend!

    Stayed in August 2018

  • Reviewed: 25 August 2018

    6.7
    Not bad, but not will to come back
    • Leisure trip
    • Group
    • Double Deluxe Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Food, internet doesn’t work! Food was so bad that we go to eat other restarants! Better to take it without food

    good place, nice beach, all close, nice staff

    Stayed in August 2018

  • Reviewed: 21 August 2018

    7.1
    Beautiful hotel with issues that need to be resolved.
    • Leisure trip
    • Family with young children
    • Double Deluxe Room
    • Stayed 7 nights

    The biggest problem was the access to the sea. While the sea is gorgeous, the access is nothing short of dangerous: it is rocky, slippery, and the wooden ramp that was placed to facilitate the access to the sea is broken and slippery due to the algae which has not been cleaned for a long time. The next issue is that the price of accommodation (we had half board) was way too much for what we got as guests: the variety of food was not good (repetitive: one night too much meat, the next night too much pasta and starch), the fruit was generally disastrously bad, which is incredible given the amazing fruit Greece produces! Finally, for the price we at least expected to be able to have one SOFT drink with our dinner, but instead we even had to pay for water with dinner. No entertainment of any kind, the only thing one can do here is sleep. There is nothing in the vicinity either. Boring but probably good for retirees. Just for the sake of comparison, hotels half this price in Turkey offer exceptional service, much better food and beaches.

    The most wonderful thing about this property is the natural position, the climate the clean sea, the park around the hotel. The hotel is well cleaned and maintained. The staff was kind, always welcoming. In sum, I would love to return to this place, but would like that the most important issues stated here be resolved.

    Stayed in August 2018

  • Reviewed: 22 July 2018

    5.8
    Overpriced !!!
    • Leisure trip
    • Group
    • Family Deluxe Suite (2 Adults + 2 Children)
    • Stayed 4 nights

    The price is way to much for the quality of the hotel. The pool gets closed at 18.00 which is stupid !!! You have to carry a small piece of paper with you all the time in order to get something from the bar... Bad smell in the room.

    Stayed in July 2018

  • Reviewed: 9 July 2018

    8.8
    Very good hotel for those who value the possibility to have...
    • Business trip
    • Group
    • Double Deluxe Room
    • Stayed 2 nights

    Very good hotel for those who value the possibility to have enough private space. Theophano is a quiet location with very well-groomed territory and very friendly staff.

    Stayed in July 2018

  • Reviewed: 16 June 2018

    8.3
    was in Double Deluxe room with private pool,absolutely...
    • Leisure trip
    • Group
    • Double Deluxe Room
    • Stayed 3 nights

    dont complain about anything...

    was in Double Deluxe room with private pool,absolutely ralexing atmosphere,the beach is 100 meters away,the staff was very firiendly,definitely i will return back to this hotel....the hotel garden is fantastic

    Stayed in June 2018

  • Reviewed: 17 May 2018

    8.3
    Real Relax Hotel!
    • Leisure trip
    • Group
    • Double Deluxe Room
    • Stayed 3 nights

    the airco is only operational as of 15 May... one night with music outside up to 5 in the morning no pillows on our chairs on the balcony

    Everything!! Nice staff, good rooms, clean, jacuzzi-bath, swimming pools, beach, sun-beds (especially 'higher' ones at the large swimming pool, safe parking, all inclusive service, buffets, the gardens, etcetera ..!

    Stayed in May 2018

  • Reviewed: 13 May 2018

    10
    Positively surprised
    • Leisure trip
    • Group
    • Double Deluxe Room
    • Stayed 2 nights

    Amazing food and the best coffee, very friendly staff and the massage was excellent, very experienced masseur and I recommend everybody to take a massage in the box by the sea. I am definitely coming back soon!

    Stayed in May 2018

  • Reviewed: 2 May 2018

    7.9
    Great place for May or September
    • Leisure trip
    • Couple
    • Double Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed and blankets are not the most comfortable but not a big deal.

    The location is great. Food at the buffet is actually better than expected. Staff is friendly and helpful.

    Stayed in May 2018

  • Reviewed: 30 April 2018

    9.6
    Everything's fine !
    • Leisure trip
    • Solo traveller
    • Double Deluxe Room
    • Stayed 2 nights

    nothing. everything's fine !

    Everything's fine ! Spaious, spotless clean room with garden view Nice souroundings with swimming pools gardens and excellent breakfast !

    Stayed in April 2018

  • Reviewed: 22 October 2017

    7.5
    Nice, but not a 5 star hotel, especially during low-season
    • Leisure trip
    • Couple
    • Double Deluxe Room
    • Stayed 7 nights
    • Submitted via mobile

    It has not been announced in advance that a lot of facilities were closed sturing low-season. Pretending to be a 5 star hotel without those facilities is not possible. For instance: restaurants were closed (except for breakfast restaurant), beach bar and grill restaurant were closed, kitchen at pool bar was closing during the week: so there was no lunch possible, except a small sandwich at the small beach bar and the buffet restaurant for all-inclusive-guests. The hotel service is based on all-inclusive-guests (with not very good food and drinks). Beach beds were being removed while there were still guests on the beach. Service at breakfast was chaotic. It is very easy to solve this. Hotel is a bit outdated / oldfashioned. Easy to update. You need to have a car to go to a village where restaurants are open in October.

    Breakfast selection is okay. Beach towels available. Hotel is situated next to the beach with free beach beds for guests. Hotel rooms are large. Entering the sea over rocks is not easy, but fun for snorkling in front of the beach. Personnel is friendly and helpful.

    Stayed in October 2017

  • Reviewed: 21 September 2017

    6.3
    Overall very good, but way too expensive for the standards we received.
    • Leisure trip
    • Family with young children
    • Penthouse Suite (4 adults)
    • Stayed 8 nights

    1) The receptionist tried to charge us 130 Euro, instead of standard 100 Euro for transfer to the airport. Besides, the taxi driver refused to give us a check! 2) When my son (1.5 years) broke a glass on a balcony, we had to ask to clean it three times, until all pieces of glass were properly removed!

    Very nice staff in restaurant and in the hotel.

    Stayed in September 2017

  • Reviewed: 17 August 2017

    7.1
    Beautiful hotel with amazing surroundings
    • Leisure trip
    • Couple
    • Double Deluxe Room
    • Stayed 3 nights

    For 5 - star hotel with extremely high price, I would expect a much more variety of food during breakfast, better juices (natural ones), mineral, not tap, water. It happened also during breakfast to have to wait for clean glasses and dishes. More experienced personnel in the hotel restaurant would make the impression much more suitable for 5* luxury hotel.

    The comfort of the hotel, amazing surroundings, the private areas and beach

    Stayed in August 2017

  • Reviewed: 13 August 2017

    10
    Good, relaxing holiday.
    • Leisure trip
    • Couple
    • Double Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Vegetarian / vegan breakfast / dinner options very limited. Beach is a mixture of pebbles and sand and the water is rocky in areas - you need special shoes or otherwise take extra care while getting in the water.

    Large rooms, nice pools, hotel has it's own private beach, friendly staff, good location. Good value for money.

    Stayed in August 2017

  • Reviewed: 6 July 2017

    7.1
    The review of Emil Vitkov, Bulgaria
    • Leisure trip
    • Couple
    • Double Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like the smell in the room, caused by the moisture. The hotel is much too far from the beach, which is terrifying in 40 degrees. There are no good restaurants around the hotel, the tavern was disgusting. The beach is very crowded.

    I liked the fact that obviously the hotel was renovated. The staff was friendly. Surprisingly our room had a side sea view.

    Stayed in July 2017

  • Reviewed: 17 June 2017

    9.2
    Lovely relaxing pleasant holiday
    • Leisure trip
    • Couple
    • Grand Suite with Private Pool (2-3 Adults)
    • Stayed 10 nights
    • Submitted via mobile

    I just didn't like the coffee.

    Room was huge and clean. Maids were fantastic. Pools are big and well maintained. Nice beach just through the gardens. Restaurant is good, nice variety of food on offer.

    Stayed in June 2017

  • Reviewed: 12 May 2017

    9.2
    perfect getaway
    • Leisure trip
    • Couple
    • Double Deluxe Room
    • Stayed 3 nights

    As we stayed on half board basis, we found the drinks at the restaurant overpriced. There is no gym, but one should certainly enjoy jogging in the garden or near the beach. Wifi limited only at the public areas.

    the administrator at the reception desk was very polite. We felt really special from the very first moment - we were greeted by welcome drink and at our room we found fruits as a compliment. The place was not crowded (it was just the beginning of the season) so we had all the facilities for us. Room was spacious and spotlessly clean, towels and sheets changed daily. Plenty of storage space for our stuff. Food at the restaurant was delicious, stuff - from the chamber maid to the restaurant manager - friendly and polite. Gardens were beautiful, honeysuckle in full bloom. Beach was sandy with sunbeds and umbrellas at our disposal (as well as near the swimming pool). In the garden near the beach the spa team of the hotel offers different type of massage. Overall - perfect mini break.

    Stayed in May 2017

  • Reviewed: 20 September 2018

    10
    Staff politeness, beach towels, quietness.
    • Leisure trip
    • Group
    • Double Deluxe Room
    • Stayed 1 night

    Please put more variety of olives, Greece has amazing olives, but hotel offered only one kind

    Staff politeness, beach towels, quietness.

    Stayed in September 2018

  • Reviewed: 11 September 2018

    10
    Beautiful Greece
    • Leisure trip
    • Family with young children
    • Double Deluxe Room
    • Stayed 8 nights
    • Submitted via mobile

    Absolutely Nothing

    Food,Service,Personal. ALL very enjoyable. Mostly Reccomended.

    Stayed in September 2018

  • Reviewed: 25 August 2018

    7.5
    enjoyed it.
    • Leisure trip
    • Group
    • Double Deluxe Room
    • Stayed 2 nights

    The pool and beach towels policy(Have to deposit 10 Euro)

    The pools the breakfast

    Stayed in August 2018

  • Reviewed: 20 August 2018

    10
    Everithing was exelent
    • Leisure trip
    • Couple
    • Double Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everithing was exelent

    Stayed in August 2018

  • Reviewed: 20 August 2018

    10
    Very good!
    • Leisure trip
    • People with friends
    • Double Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in August 2018

  • Reviewed: 18 August 2018

    10
    everything else
    • Leisure trip
    • Couple
    • Anatoli Club Suite with Shared Pool (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    the mattress

    everything else

    Stayed in August 2018

  • Reviewed: 26 July 2018

    10
    Excellent
    • Leisure trip
    • Couple
    • Double Deluxe Room
    • Stayed 9 nights

    Mosquitos

    The room that overlooks sea!! The food was excellent!

    Stayed in July 2018

  • Reviewed: 31 May 2018

    4.2
    An overall rip off without a clue of customer service
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Looks nothing like the photos on the website

    Stayed in May 2018

  • Reviewed: 2 May 2018

    10
    Nice hotel ,clean large rooms,near beach with few swiming...
    • Leisure trip
    • Group
    • Double Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice hotel ,clean large rooms,near beach with few swiming pools.A lot of plants and palms in the backyard and very good breakfast in restaurant.

    Stayed in May 2018

  • Reviewed: 4 August 2017

    2.9
    Disappointing Hotel
    • Leisure trip
    • Couple
    • Grand Suite with Private Pool (2-3 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Hotel is very dated and needs a complete refurbishment. Very poor food ,service and facilities.

    Room was quite good.

    Stayed in July 2017

  • Reviewed: 2 May 2017

    7.1
    good breakfest
    • Leisure trip
    • Couple
    • Double Deluxe Room
    • Stayed 2 nights

    no wifi in the rooms, only cable for internet if you have laptop

    good breakfest

    Stayed in May 2017

  • Reviewed: 8 October 2016

    9.6
    Worth every pemmy, food was excellent. Staff Good
    • Leisure trip
    • Couple
    • Double Deluxe Room
    • Stayed 5 nights

    N othing

    Everything

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 July 2015

    3.3
    Hotel is 4 star maximum.
    • Leisure trip
    • Couple

    lots!

    Hotel is 4 star maximum. Zero entertainment. Breakfast is "drama". Old salads and tomatoes from evening. Its even undet 4 star. Dinner also very basic. No choice of 5 star. Not even close. Rooms are average. Sea is rocky beach is not sand. U need car to go around. No internet in rooms and so weak in reception. Staf is not communicable in English. Almost do not undetstand 80% of conversations. They really need to improve themself A to Z to survive. By 90's tourism level they can not handle

  • Reviewed: 4 July 2015

    3.3
    Only silence.
    • Leisure trip
    • Couple

    All other things. Apartment was really very bed with a very bed smelt. Food was disaster. Service was very bad... Maximum 3 stars. It can not be hotel 5 star. I am really very disappoint with that hotel.

    Only silence. Nothing else

  • Reviewed: 20 September 2015

    10
    Everything was fine.
    • Leisure trip
    • Couple

    Everything was fine.

  • Reviewed: 11 August 2015

    2.5
    Very dirty, bad attitude from the staff, no internet.
    • Leisure trip
    • Family with older children

    Very dirty, bad attitude from the staff, no internet.

  • Reviewed: 11 August 2015

    3.8
    Close to the beach.
    • Leisure trip
    • Solo traveller

    Moldy shower Hard mattress poor wifi connection Small space Smelly room

    Close to the beach.

  • Reviewed: 1 August 2015

    5.4
    Location
    • Leisure trip
    • Solo traveller

    Untrained staff

    Location

  • Reviewed: 28 July 2015

    10
    Everything in hotel is exelent.
    • Family with young children

    Everything in hotel is exelent.

  • Reviewed: 14 June 2015

    10
    The absence of free wi-fi in the rooms and pool area
    • Leisure trip
    • Couple

    The absence of free wi-fi in the rooms and pool area

There are also 26 reviews without text. These impact the overall review score.

Showing 1 - 38

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