Reviews of AZURA HOTEL BOUTIQUE
3 calle 8-42 C zona 3 , 16001 Cobán, Guatemala
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Reviewed: September 11, 2025 · Stayed in August 2025
Verified reviewThe room was spacious, and we had booked the double double option, which provided plenty of space. While the property does not have air conditioning, a fan was provided upon request, which was appreciated. The bathroom offered reliable hot water and good water pressure, although the shower head is in need of replacement as it caused water to spray unevenly. The mattress was noticeably soft on one side and would benefit from being replaced. The breakfast was enjoyable and varied over the two days, which added a nice touch to our stay
During our stay, we also heard animals in the ceiling,
Reviewed: April 20, 2025 · Stayed in April 2025
Verified reviewStaff very friendly and helpful. Breakfast was very good.
The sro called double rooms were very small for 2 people.. Downstairs room was also very noisy being under the stairs and bed was hard...we upgraded to triple room for second night. Owner, who we didn't meet. over charged.
Reviewed: April 13, 2025 · Stayed in April 2025
Verified reviewIncredible staff, so kind! We had a great stay here.
Thank you so much for your kind words! We're so happy to hear that you had a great stay and that our staff made a positive impact on your experience. It’s our priority to provide a welcoming and friendly atmosphere for all our guests, and your feedback truly means a lot to us. We would love to have you back whenever you're in the area again. Please don’t hesitate to reach out if there’s anything we can do to make your next visit even more enjoyable. Thank you once again for choosing to stay with us!
Thank you so much for your kind words! We're so happy to hear that you had a great stay and that our staff made a positive impact on your experience. It’s our priority to provide a welcoming and friendly atmosphere for all our guests, a… Show more
Reviewed: February 25, 2025 · Stayed in January 2025
Verified reviewJust to improve the space of parking.
Thank you for your comment Lily, we appreciate it.
Reviewed: February 6, 2025 · Stayed in February 2025
Verified reviewReviewed: January 5, 2025 · Stayed in December 2024
Verified reviewPersonal were helpful but not honest for the reservation of the « triple room ». Filling breakfast.👌
The triple room picture on this site isn’t accurate. I’ve reserved the « triple room » but it had a bunk bed only (not the extra bed as shown on the photo). The costs for the third person not included on the reservation were paid. Sheets and towels were stained (mentioned to the hotel administrator).
Thank you for taking the time to share your comment. At Azura Hotel, we strive to provide transparent and quality service, so we always seek to address any concerns our guests may have. Regarding your reservation, we would like to clarify that it was made for four people, but five were actually booked. As is our policy, the additional charge for the extra person was applied fairly and transparently. Regarding the room, our images accurately reflect our facilities, and we apologize for any confusion. We ensure our sheets and towels are delivered in optimal condition and will internally review any comments you may have raised. We appreciate your feedback and will take it into account to continue improving. If you have any other concerns, we are at your disposal. Sincerely, Azura Hotel
Thank you for taking the time to share your comment. At Azura Hotel, we strive to provide transparent and quality service, so we always seek to address any concerns our guests may have. Regarding your reservation, we would like to clarify … Show more
Reviewed: December 30, 2024 · Stayed in December 2024
Verified reviewThe guy working was very nice. We slept amazing. The room was very comfortable.
The price is a very high for a basic room with a shared bathroom. The breakfast was only pancakes and some fruit. Would have loved a traditional breakfast. The coffee is watery.
Reviewed: December 24, 2024 · Stayed in December 2024
Verified reviewQuiet location, lovely helpful staff, great breakfast
The private bathroom smelled, we had to keep the door closed to the room
Reviewed: November 3, 2024 · Stayed in October 2024
Verified reviewReviewed: October 28, 2024 · Stayed in October 2024
Verified reviewVery nice staff, they gave us souvenir which is an old 1 Quetzal which was very nice. We booked a trip to Hun nal ye and the driver was very very helpful and was speaking English. Highly recommend
Reviewed: October 22, 2024 · Stayed in October 2024
Verified reviewThe host was very nice and tried his best. The room was spacious as well. Also it was nice to have a TV with Netflix provided.
Our shower didn’t work, and the host didn’t try to repair it during our stay. We had to shower in de common bathroom, where the shower head was bad. Breakfast was small and we didn’t get any clean towels until we asked for them.
Reviewed: October 17, 2024 · Stayed in October 2024
Verified reviewVery good value and economical. Staff were very friendly and kind. Staff helped me with so many things and we had good conversations.
There was a ‘secret’ fee for using the stove that i wasnt told about until the end if my stay. It was not professional. Also sometimes the door to leave will be locked and you cant get out without assistance of staff. Also theres no key for the front. This led me to waste half of my pizza as i couldnt heat it up.
Reviewed: October 3, 2024 · Stayed in September 2024
Verified reviewReviewed: September 9, 2024 · Stayed in September 2024
Verified reviewNothing. Just the location
I didn’t like The facilities, no private bathroom and additional cost at the facility, the price doesn’t worth it
Reviewed: August 10, 2024 · Stayed in August 2024
Verified reviewStayed only for one night, but staff was welcoming and helped me with all my questions. Very calm hostel same as the whole city of Coban. And had hot water in the shower which is nice 😄 Just a short walk to plaza Magdalena and with many options for eating in the neighborhood.
No shelf or locker for your stuff.
Hello, we appreciate your comments, we will take it into account. greetings
Reviewed: April 1, 2024 · Stayed in March 2024
Verified reviewReally kind staff
We appreciate your comment, we hope you return soon. greetings
Reviewed: February 26, 2024 · Stayed in February 2024
Verified reviewfantastic breakfast, friendly people
shared dirty bathroom, very tiny room, no place to put your things, only on the floor
We appreciate your comment, wi'll take it into account. We are pleased to know that you liked the breakfast. Greetings.
Reviewed: February 12, 2024 · Stayed in February 2024
Verified reviewReviewed: February 5, 2024 · Stayed in February 2024
Verified reviewEverything. The location, ten minutes walking from the main square and main objectives. My room, a dorm for two people with private bathroom. The price, like 12 usd/person/night/bed. The dasayuno (only the tipical one, not the other, pancakes).
That the same person are doing everything (reception, cleaning, preparing breakfast, check out) on the same time, without any concern about sanitation. A kind of very Guatemalan style. Or Central American style.
Reviewed: January 6, 2024 · Stayed in January 2024
Verified reviewWas imposible to watch the TV because the location of the ves un the room was terrible
At the night i found lots of cochrouch
We appreciate your comment, we will improve the location of the TV. We are a responsible place, we take great care in the cleanliness and hygiene of each room. Greetings
Reviewed: November 27, 2023 · Stayed in November 2023
Verified reviewVery comfortable beds. Friendly staff. Excellent complimentary breakfast.
Reviewed: September 23, 2023 · Stayed in September 2023
Verified reviewThe host is a extremely friendly and supportive. He organized some medicine, supported us with needed cash and we felt super welcomed with additional recommendations from the area and as well a possible room upgrade. Comfy beds, option to have Lunch and Dinner. Breakfast was delicious.
thanks for your comment. keep enjoying of guatemala
Reviewed: September 13, 2023 · Stayed in September 2023
Verified reviewGood breakfast, Netflix in the room, good Wi-Fi to work
we appreciate your comment. greetings
Reviewed: August 1, 2023 · Stayed in July 2023
Verified review