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  5. Reviews of Hotel Las Americas

Reviews of Hotel Las Americas This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida Las Americas 9-08 zona 13, Zona 13, 01013 Guatemala, Guatemala

#52 of 76 hotels in Guatemala

Guests' Choice

Review Score

Based on 128 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.9

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.6

  • Free Wifi

    6.8

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Showing 1 - 25

  • Reviewed: July 4, 2025

    9.0
    Wonderful
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not long enought vacacion

    The food and cleanliness

    Stayed in April 2025

  • Reviewed: May 26, 2025

    8.0
    Great location and nice pool with friendly helpful hotel staff especially Francisco
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel could do with an update and fresh decoration . But apart from that it has a nice pool and it’s not expensive to stay there . As Que vale la Pena !

    The Hotel is really close to the airport and after a long flight there’s nothing better than checking in to your hotel shortly after you land . The hotel is in a safe area and close to restaurants and also a nice supermarket . The staff are really friendly and helpful . The rooms are nice .

    Stayed in April 2025

  • Reviewed: May 11, 2025

    8.0
    Perfectly comfortable Hotel, all amenities, and close to Airport. No problems.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    If you're looking for something interesting and unusual, this isn't the place for you. Very stanrdard developed world style Hotel, large, conference ready and a bit impersonal. At £100 (US$130) a night for a couple including breakfast, though, can you complain? I think not!

    Taxi ride from airport less than 10 minutes so a very convenient location for the airport, this hotel is pretty stndard and I expect it gets a lot of business guests which is how it's set up. Extensive buffet breakfast and buffet evening dinner offerings with a small a la cart dinner menu as an alternative. Air conditioned room, very good sized bedroom, free toileteries and everything worked! The property also has a sizeable complimentary swimming pool off of the restaurant, hair dressers and some Spa type treatments are available at extra cost. Don't fancy buffet dinner? There's a Burgre King next door and a McDonalds just across the road (amongst other fast food chains) - so, lots of choice.

    Stayed in April 2025

  • Reviewed: April 28, 2025

    7.0
    For one night is great because is safe location with the excellent staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I saw cockroaches and the bathroom smell terrible.

    Location and staff.

    Stayed in April 2025

  • Reviewed: April 20, 2025

    9.0
    Wonderful place nice people and location was good for my purposes
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My phone wouldn’t allow me to order room service.

    People facilities, food and services

    Stayed in February 2025

  • Reviewed: April 20, 2025

    8.0
    Good stay, but elevators need to be replaced.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Elevators, price and few details.

    Location.

    Stayed in April 2025

  • Reviewed: March 22, 2025

    7.0
    Good place, but try to find better
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Omg! The shower is nightmare! So old and rusty and it doesn't work properly. Also, hairdryer exploded in my hand! Wifi is imposibble to work with! And the staff is crazy - I put Not disturb sign on my door. I work remotely and during the day I need to have peace and quite. They called me 2 times on the phone to ask if they can come and clean! If i was sleeping, they would wake me 2 times. Also, I payed for late checkout but they forgot about that and I couldn't enter my room. After they fixed it and prolonged officialy my stay till 6 pm, in exact moment 6.00 pm, while I was leaving my room, they called my room to check if I left the room! So crazy!

    Location is great, rooms are spacious, and breakfast was good enough

    Stayed in March 2025

  • Reviewed: February 22, 2025

    7.0
    Overnight stay at Las Americas
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Housekeeping was not very thorough - found garbage on the floor and a pair of contact lenses on the bathroom counter. Also saw one cockroach.

    Great location, close to airport - we were just staying overnight to catch our flight early next morning

    Stayed in February 2025

  • Reviewed: January 20, 2025

    8.0
    Overall above average
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool under maintenance and there was no advisory about it

    Location was great

    Stayed in January 2025

  • Reviewed: December 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I did not have hot water at first but i went to the desk and they fixed it for me

    Bed was comfy Sauna and spa were amazing Breakfast was good

    Stayed in December 2024

  • Reviewed: December 11, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Check in process was very slow. At 8pm there were still renovation activities going on in the lobby. The hotel is ok but totally outdated, 20 years ago it must have been nice.

    Location is very good. Hotel is old but still reasonably comfortable. Spent one night at the hotel before catching an early flight, it served the purpose.

    Stayed in November 2024

  • Reviewed: November 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Front deck staff are very friendly, very helpful Respectful and professional. The spacious room, clean the beds comfortable. Excellent buffet With friendly and helpful staff. The hotel is located in an excellent and safe area.

    Stayed in November 2024

  • Reviewed: August 25, 2024

    7.0
    Good accommodations and excellent service
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Good Breakfast Buffett

    Stayed in August 2024

  • Reviewed: August 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    queues for breakfast, old furniture and poor condition of the bathroom

    the location, the breakfast

    Stayed in August 2024

  • Reviewed: March 4, 2024

    8.0
    Very friendly and helpful staff, location is very good and the shuttle is very comvenient, love the breakfast
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 16 nights
    • Submitted from a mobile device

    It is old and needs to be remodel

    Centrally located

    Stayed in January 2024

  • Reviewed: December 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Superb Breakfast

    Stayed in November 2023

  • Reviewed: December 3, 2023

    7.0
    Good
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower is too low for my height and I'm 5' 8".; I had to bow down to get water in my hair. Old hotel.

    Location! Great breakfast and great staff.

    Stayed in November 2023

  • Reviewed: November 26, 2023

    9.0
    Worth staying
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The desks in the rooms a little tired and not so good for working.

    That is not a big US chain, which always lack personality. Outstanding gym.

    Stayed in November 2023

  • Reviewed: October 11, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the facilites looks older the employes at spa were rude, they told me I need an aponiment to use the steam room but that was open to anyone, everybody can go in o get out anytime also they didn't wanted to provide me a towel they have a great spa facilites with a unique View spwxially to the airport but the worst customer service

    The location and the spa and the view

    Stayed in October 2023

  • Reviewed: August 15, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The cleanliness of the hotel was not as expected, the carpets in the corridors to get to the rooms where really dirty and stained. And the a/c in the room had a really bad smell. Those little details made our stay not as good as we expected.

    The breakfast was excelent, and the staff were kind. The room space and beds were nice. It's well ubicated and easy to find

    Stayed in July 2023

  • Reviewed: June 11, 2023

    8.0
    Good stay, food was great.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hefty fine, Q100/ $15 for losing tour parking ticket, even having proof of staying at the hotel with a vehicle. Looks old, but not classic look.

    The breakfast was great.

    Stayed in June 2023

  • Reviewed: May 5, 2023

    9.0
    comfortable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    all ok

    clean and good costumer service

    Stayed in May 2023

  • Reviewed: April 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is an old hotel, even though clean and highly maintained, it's old... The windows are not noise proved, the carpets seem worn out, and so on. The towels can be replaced easily... The price is fair, but don't expect 5 or even 4 stars experience.

    The location is good, manly if you have an early flight or arrive late. The room is big, breakfast is OK not more. The staff was very friendly.

    Stayed in April 2023

  • Reviewed: April 15, 2023

    9.0
    Good hotel if you need to be next to airport
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Maybe the price of the shuttle to airport ($5 per person and we were 4) is too much Works much cheaper to take a Uber

    Location (next to the aiport) Staff are very nice, we requested to keep our luggages for 2 night while we were away on an internal flight and they did it free of charge Rooms are quite, large and clean Breakfast is good

    Stayed in April 2023

Showing 1 - 25

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