Reviews of Villa Maya This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Private, quiet, and clean.

Nothing. Everything was great.

Booking stated that breakfast included & it was not

Magnificent property, very well keep! The rooms were big and very comfortable. The bed was a little bit too hard for my taste. New sheets and towels and very clean. The restaurant food was really good and the staff very kind

All things was good

The rooms were spacious and comfortable. The shower was warm and clean, the bathroom is separated by a door which is nice for multi person use of room. The restaurant was decent and reasonably priced for being in a secluded environment. The pool was large and warm, hotel provided easy access to towels and drinking water via the bar.

The accomodations are excellent and the staff is top notch.

The place was so nice and relaxing. Beautiful place to spend time with the family in nature. Loved the pool, the trails around the lagoon and the decks to hang out and relax. The food was delicious and the staff very attentive. Overall, I would come back.

It's a bit far from Flores, so if you are going to activities in Flores it may be a bit expensive to get around. Every shuttle costs $20 one way and $20 back.

Almost everything, rooms were beautiful, good food, beautiful landscape, and a great location

In the rooms, there was no coffee machine, no tea, and no shampoo or conditioner. This for me are in a must in this type of hotels.

great location for visiting tikal. Staying in the jungle in very comfortable and cozy bungalows. near flores town we also saw a crocodile in its natural environment. they also have a swimming pool and a very good restaurant. highly recommend

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The view of this place was amazing, with all the animals around it was great. You were alone but keep in mind it is at least 200Q to the center of Flores (and almost no tours pick you up from that hotel) Room was comfortable and with AC. Pool is bigger than in the picture.

The pool could be cleaned from all the leaves again in the afternoon. Food from the restaurant was too expensive, especially since you‘re almost „stuck“ there because it is far away from the city center. Also what bothered us, is that for a bottle of water (0.5L) you had to pay 12Q + tip of 10% even if you got it yourself. You should organize a little fridge where it should be possible to get it cheaper and without the unnecessary tip.

Location was beautiful. Abundant wildlife Very peaceful setting. A real treat

Nothing

Everything

it is really good environment for vacation,

you'd better rent a car. Otherwise, this would not be suitable for you to stay. since single way transportation to the island would be $15. And almost no tour will pick up from this location.

Nice location, clean,

staff was rude. Food was terrible.

Great stay at this beautiful property. The views are beautiful, the rooms are very nicely decorated and the staff is very nice. The only inconvenience was that is was quite far from the centre of Flores which made excursions quite complicated. I would recommend them to set up a shuttle service as an extra service to the guests to facilitate visits and excursions.

The place is located in the heart of nature, next to a lovely lake. The rooms are of a high standard and the restaurant and bar are excellent. Entering and exiting the resort costs a lot of money. And this should be taken into account if you are planning to travel.

The hotel was surrounded by nature and we enjoyed the easy access to other activities, such as bike riding. The trail was nice and scenic.

On the day of arrival, our requested shuttle did not show up on time at the airport. When I called reception to ask about this, the lady was unpleasant and dismissive, saying that the shuttle had been scheduled for 7:20pm yet this time had already passed. We waited for 15-20 mins at the airport before the driver arrived with a misspelt sign of my name and didn’t bother helping us with our luggage. This entire start to our stay felt very careless and made me worry about the quality of service the hotel would provide. It didn’t help that the same lady was waiting for us at reception and was very curt and unfriendly, even though this lack of attention and organization had caused us unnecessary stress. Thankfully the rest of the staff (including later receptionist) were incredibly kind, helpful, and accommodating.

Everything, we stayed more days and still had to pay for another accomodation. There was a crocodile to watch at breakfast. The food was good, the lake view, room and shared spaces were great, quiet and well designed. Clean, staff were friendly. We were a little concerned it was a little far from Flores but it was perfect, only a ten minute drive and easy to get to Tikal

Nothing

breakfast buffet perfect for our group. we had two rooms close to each other, one far away, but didn't really matter as we all gathered easily at pool and restaurant our waiter was excellent, attentive and patient with our group ranging from age 4-75 beautiful area, with tropical plants and wonderful hiking trails. lovely pool(s) and outdoor dining.

dinner was okay. liked breakfast variety more