Nothing

Location was great with plenty nearby for food, and close to the MTR and AirPort Express. Plenty of umbrellas available for rainy days. Staff friendly and helpful. Breakfast was good, restaurant staff friendly and polite. Gym was good. We had a Junior Suite which had a double bed and a sofa bed which suited the three of us perfectly.

Stayed in September 2025

Room was very tiny. Don't know if it's the standard size in Hongkong as i came across similar room size in Singapore too. Hotel could have provided toiletries (oral care) at the price which they charge.

Location of Hotel from MTR station and the neighbour hood. Just 5-7 min walk would take you to MTR station from where you can reach to any part of Hongkong quickly. Ladies market is just 1.3km from Hotel which you can easily walk. The service and cleanliness at Hotel was top notch, though on request. Good to see awareness about banning plastic, Hotel provides a glass bottle for refill and use. But for a family of 3 (which i had booked 2A+1C) one bottle was not enough.

Stayed in September 2025

the staff were helpful

Stayed in September 2025

- perhaps the lift might take some time to arrive but it’s a minor inconvenience

- We definitely liked the location - it’s walking distance from the subway, but there is also a bus stop right next to the hotel - the view from the room was good - there are many supermarkets or restaurants nearby - rooms were clean and if you need them to change your bedsheets, staff are more than happy to do so every morning

Stayed in September 2025

We enjoyed our stay at Dorsett Mongkok. It is very close to Olympic Station, which is very handy for getting to central Hong Kong. AC worked perfectly. WiFi was good. The water pressure in the shower was very good. The staff were friendly.

Stayed in September 2025

no complaints

Very good location. Nice and clean rooms. Very helpful staff. Many restaurants near by.

Stayed in August 2025

Nice location and helpful staff

Stayed in June 2025

Pleasant and relaxing stay, courteous staffs and spotless clean rooms . Taxi stand in front of the hotel.

Stayed in June 2025

The location .. need to walk 10min to Mong Kok MRT station

The room was superb

Stayed in August 2025

Check-in time is 3 PM, which is a little late compared to other hotels, where check-in is at 2 PM. Check-out is at 11 AM, meaning they are allotting 4 hours for clean-up?! That is a bit too much. Since HK is a tourist spot, it would be better if guests could check in early to enjoy the city more.

Location is 9 9-minute walk from the Olympic MTR station, which is good If you have a child and picky with food, there is a McDonald's across the street There are several stores and shops around the hotel

Stayed in August 2025

Although the room is compact, it feels comfortable and well-equipped with all the necessary utilities.

I really love the powerful shower, the cozy bed, and the great location of this place. I loved staying here—the location is super convenient for getting around, and the area is packed with great restaurants serving delicious food.

Stayed in July 2025

Friendly staff

Stayed in August 2025

Friendly staff.

Stayed in August 2025

Not being able to open a window.

Staff were friendly and efficient. Well designed room.

Stayed in August 2025

The price is quite high as it's a 4-star hotel in the middle of HK, and the deal doesn't include breakfast. I should also mention that while the homepage said that the hotel provides an airport shuttle bus, the staff said this service has already been terminated. I ended up paying quite a sum of money for taxi.

The hotel is located right in the middle of Kowloon City, HK, which makes it very convenient to travel around the city. The hotel staff was nice and had great service mind. Not to mention that while the hotel room is compact, the interior design made it feel comfortable. What I like the most, however, is the fact that they provide a water container for me to refill water at the nearby water station instead of providing 2-3 plastic water bottles. It shows that the hotel management is serious about ESG.

Stayed in August 2025

The pre authorization on your credit card that would take 3 weeks before it can be released. As in why would it take that long?! And the amount needed for the pre authorization is too much - more than 3000 HKD!

Cleanliness and accommodating staff

Stayed in August 2025

Long wait for the elevator

Cleanliness and proactivity of the staff

Stayed in August 2025

I think the breakfast is quite boring, hopefully can be improved.

The location is great, its nearby great food and good places as well, super recommend if you travel with Family, Bus also walking distance, nearby a super market as well, great location comfortable hotel.

Stayed in July 2025

Room size for the two of us was a bit of a tight squeeze. We had to pack away one suitcase in order to move freely in our room without it being a tripping hazard.

Hotel is relatively clean and comfortable. There is a gym available and shuttle buses to certain hot spots. There is a filtered water station on each level which was very convenient.

Stayed in July 2025

Again was very happy with everything, if anything, it was a bit hard to move around as room was small. But happy with value for money

Warmly greeted, nice and clean and staff were very helpful. Location was perfect and having the taxi stand right outside was a bonus.

Stayed in July 2025

Nothing

The location is great and accessible to the metro stations, restaurants and shops. The staffs are very helpful and the bus shuttle is convenient especially when you need to be dropped off or picked up from the MTR stations. They even offer umbrellas to the guests in case it's raining outside.

Stayed in August 2025

Only 2 lift there

Good

Stayed in July 2025

Great location. Accessible to major attractions and not too far away from the airport. Room is a tad small but common for Hong Kong and yet it is enough for 2 pax as it’s pretty well designed so no space is wasted. The bed is very comfortable too.

Stayed in July 2025

The breakfast was on a little "light" side compared to other hotel stayed else where. The lift can take a while in peak time.

It's about 10 mins from train station, Had a late check in which had no issue. Many restaurants close by. There is a little shopping complex in 5 mins walk.

Stayed in July 2025