Reviews of Eaton HK This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
380 Nathan Road, Jordan, Yau Tsim Mong District, Hong Kong, Hong Kong
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Reviewed: September 14, 2025 · Stayed in September 2025
Verified reviewLocation, friendly and efficient service
Room is ok but would be better if its more spacious
Reviewed: September 14, 2025 · Stayed in September 2025
Verified reviewThe place is good in all aspects. Bus were available very close to the property. Specially airport transfers.
The air duct could be clean it was full of moulds. Apart from that I would say it was easy and pleasant stay.
Reviewed: September 13, 2025 · Stayed in September 2025
Verified reviewThe room, though small, was comfortable, clean and had a nice view. The location is good and there are several supermarkets around. The breakfast was amazing, with lots of options!
value for money is meh
Reviewed: September 13, 2025 · Stayed in September 2025
Verified reviewEnglish speaking staff, very friendly and helpful. Very good breakfast. great location
Reviewed: September 13, 2025 · Stayed in September 2025
Verified reviewReviewed: September 13, 2025 · Stayed in September 2025
Verified reviewReviewed: September 13, 2025 · Stayed in August 2025
Verified reviewReviewed: September 12, 2025 · Stayed in August 2025
Verified reviewWell, I was provided wrong information from the hotel staff for my trip to the Guangzhou airport. When I explained the situation to the airport manager, they do not want to take accountability for it.
Reviewed: September 12, 2025 · Stayed in September 2025
Verified reviewLocation is good, staff friendly
NA
Reviewed: September 11, 2025 · Stayed in September 2025
Verified reviewWell located and with a great breakfast, the room was very small but clean and tidy. Personnel very kind and helpful, there was a typhoon alarm T8 and they let me check out later. Close to shopping and public transport, I would recommend for a short stay. The food court is absolutely fantastic and so was the take a book/leave a book library. Wi-fi worked well.
The room was quite small. I was traveling alone so it was fine, but two people would not be able to fit their suitcases.
Dear Carmela, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location, breakfast buffet, cutomer service and food hall. We appreciate your comments about our room size—we have a variety of room types that have different sizes, so please don't hesitate to reach out for more details should you decide to stay with us again! It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear Carmela, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location, breakfast buffet, cutomer … Show more
Reviewed: September 11, 2025 · Stayed in September 2025
Verified reviewReviewed: September 10, 2025 · Stayed in August 2025
Verified reviewAlways love the Eaton, by far my favorite Hong Kong hotel. Whenever I can, I definitely stay there, specially if I'm traveling with my daughter. She loves the swimming pool, and the staff are very nice
Dear Diego, Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our facilities and customer service. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear Diego, Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our facilities and customer service. It was a pleasure to host you. We look forward to hos… Show more
Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewThe service was great, staff made sure our room was cleaned every day, and water was always refilled. The location is perfect for those who prefer a quieter street compared to the busy TST area. It’s also conveniently close to a 7-Eleven and Starbucks. Express checkout made leaving very easy, just drop off your keycards.
They don’t offer airport transfer, so you’ll need to manually cross the street to catch the A21 CityFlyer bus. It’s nearby, but it can be a bit inconvenient if you have a lot of luggage.
Dear Noelle, Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our room, customer service and location. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear Noelle, Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our room, customer service and location. It was a pleasure to host you. We look forward t… Show more
Reviewed: September 9, 2025 · Stayed in August 2025
Verified reviewReviewed: September 9, 2025 · Stayed in June 2025
Verified reviewDear Oliver, Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location and food. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear Oliver, Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location and food. It was a pleasure to host you. We look forward to hosting you agai… Show more
Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewExcellent location for public transportation and shopping. Also earlier check in if the room is available.
Sometimes elevators took a bit of waiting.
Dear Patrick, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location. We apologize for the inconvenience caused regarding the long waiting for the elevator. We've passed your feedback to the related department for their immediate review so that we can make improvements, as our guests' experience is of utmost important to us. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear Patrick, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location. We apologize for the inco… Show more
Reviewed: September 8, 2025 · Stayed in July 2025
Verified reviewIt was in a good location Staff all very friendly Had a great gym and pool Really enjoyed our stay here
Dear guest, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location, customer service and facilities. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear guest, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location, customer service and facilit… Show more
Reviewed: September 8, 2025 · Stayed in September 2025
Verified reviewReviewed: September 8, 2025 · Stayed in September 2025
Verified reviewLocation
Dear Jane, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear Jane, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK. It was a pleasure to host you. We look forward to hosting you again… Show more
Reviewed: September 7, 2025 · Stayed in September 2025
Verified reviewThe location was great. Very close to the metro station and to nice restaurants and street markets in the area. The hotel was clean and I had everything I need in my room. Breakfast was amazing, so many choices.
The only downside was the loud ventilation system. Even though I turned the airconditioner off during night you still can hear the generally ventilation system of the building. Ear plugs helped…but that was really the only issue. Everything else was great!
Dear Kirstin, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location, cleanliness and breakfast buffet. We apologize for the inconvenience caused regarding the noise. We've passed your feedback to the related department for their immediate review so that we can make improvements, as our guests' experience is of utmost important to us. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear Kirstin, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location, cleanliness and breakfast … Show more
Reviewed: September 7, 2025 · Stayed in September 2025
Verified reviewReviewed: September 6, 2025 · Stayed in September 2025
Verified reviewReviewed: September 6, 2025 · Stayed in September 2025
Verified reviewThe food and beverage offerings, so many choices and convenient.
Lobby is a little warm
Dear Louise, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location and food. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear Louise, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location and food. It was a pleasure… Show more
Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewNice hotel room and good location for those preferring to be around the Jordan area. Jordan MTR is a 500m walk. Lots of food nearby with a 7-11 immediately across the street. There is a very basic gym in the hotel. Wifi was good for work. Hotel staff were great.
The hotel key access in the lift was rather troubling for many guests. The hotel has staff deployed at the elevator entry on the ground floor to assist but you can see a lot of guests struggling with it.
Dear Anthony, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our room, location, facilities and customer service. We apologize for the inconvenience caused regarding the card system. We've passed your feedback to the related department for their immediate review so that we can make improvements, as our guests' experience is of utmost important to us. It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong! Kind regards, Shane Pateman Managing Director
Dear Anthony, Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our room, location, facilities and custo… Show more
Reviewed: September 6, 2025 · Stayed in September 2025
Verified review