32 - 34 Nathan Road, Yau Tsim Mong District, Hong Kong, Hong Kong
#269 of 272 hotels in Hong Kong
Guests' ChoiceBased on 91 hotel reviews
4.4Cleanliness
4.8
Comfort
4.8
Location
8.0
Facilities
4.9
Staff
6.5
Value for money
5.1
Free WiFi
5.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 24, 2024
Umar
PakistanCleanliness was zero. Smell at reception was good but at coridors there was bad smell and dirty towel was there and they donot bother to pick it up
Location is only good thing about imperial hotel. Washroom had proper clean towels
Stayed in March 2024
Reviewed: February 21, 2024
Rampelthels
PhilippinesOutdated and cleanliness needs to be improved
Location
Stayed in January 2024
Reviewed: December 7, 2023
Leya
ThailandSmall room, no complimentary water, no shampoo or shower gel, not offering breakfast
Location
Stayed in December 2023
Reviewed: July 30, 2023
Ampay
Philippinesnot clean
walking distance
Stayed in July 2023
Reviewed: July 20, 2023
Meena
Hong Kongstayed there for its location to the MTR an easy access to Airport Express only
Stayed in June 2023
Reviewed: July 13, 2023
Suresh
IndiaOld hotel and Wi-Fi was very slow
The location is very much at the place where we can do lot of shopping
Stayed in July 2023
Reviewed: June 24, 2023
Devassy
United Arab Emiratesvery bad service rooms are not clean leackage, bad smell in bathroom a/c not working properly
location
Stayed in June 2023
Reviewed: May 23, 2023
Wine
Hong Kongthe aircon doesn't work at all,too hot..
nice
Stayed in May 2023
Reviewed: May 15, 2023
Audrey
SingaporeWe need housekeeping (to throw rubbish) and clean towels daily.
Room was not clean, there were rust and dirt in the shower and basin. There were cracks in the room flooring. No housekeeping throughout our stay and we need to ask for clean towels daily. We even experience no clean towels on one day. As there is no housekeeping, we need to clear the rubbish ourselves daily.
Stayed in March 2023
Reviewed: May 13, 2023
Ooi
Singaporeno daily house cleaning
location
Stayed in May 2023
Reviewed: May 4, 2023
Jarl
SwedenNo breakfast
Stayed in May 2023
Reviewed: April 8, 2023
Satish
New Zealandcleanness and poor workmanship on maintenance
property needs a total renovation
Stayed in April 2023
Reviewed: April 4, 2023
Lucia
Philippinesthe smell of the linens. and there was cockroach.
location was superb
Stayed in March 2023
Reviewed: April 2, 2023
Pinky
Philippinesno house keeping, dirty and smelly rooms, slow internet connection
location
Stayed in April 2023
Reviewed: October 19, 2022
Ekbal
KenyaLocation It's centeraly location
Was in corotine for 3 days so!! no room service or cleaning
Stayed in October 2022
Reviewed: April 16, 2024
Ing-orn
Thailandbad room, bad air flow circulation, and hotel did not provide room type as we requested.
good location for shopping and dining but the room smell so bad like high humidity and dirty air.
Stayed in April 2024
Reviewed: April 8, 2024
Girishkumar
IndiaThey don’t provide basic items , like tea/coffee sachets, even not water bottles. Smallest guest houses provide water but Imperial didn’t
Location
Stayed in April 2024
Reviewed: March 26, 2024
Eileen
United States of AmericaNeeds updating. Towels are thin from overuse.
The gentleman in the lobby was extremely nice and helpful. He greeted and spoke to everybody coming in and out of that lobby.
Stayed in March 2024
Reviewed: March 25, 2024
Vaithilingam
IndiaBad bad bad bad bad bad Bad bad bad bad bad bad Bad bad bad bad bad bad
Bad bad bad bad bad bad Bad bad bad bad bad bad Bad bad bad bad bad bad Bad bad bad bad bad bad Bad bad bad bad bad bad Bad bad bad bad bad bad
Stayed in March 2024
Reviewed: March 22, 2024
Ahmed
IndiaThe maintenance is very poor
Stayed in March 2024
Reviewed: March 1, 2024
Wong
Hong KongHave to change my room more than 3 times every day because all rooms are more or less three times. The window curtain is not able to close. You find feathers and crippnails on the wooden floor. You can see the white towels everywhere in the hallway because of water. You find no carpet in the hotel at all.
room with carpet. Electric connector s are not able to use. Phone in the room cannot be used. Dust all around windows, table and floor. Cannot blow my hair in the bathroom . Stop selling The Imperial Hotel for any customers.
Stayed in February 2024
Reviewed: January 31, 2024
Clarissa
PhilippinesLocation
Stayed in January 2024
Reviewed: January 11, 2024
Sheikh
PakistanStaff was very rude and room is massively dirty. Cocroaches / insects everywhere.
Nothing
Stayed in January 2024
Reviewed: January 10, 2024
Rong
Chinathe staff ensured to maintain a room for my colleague on the phone, but not when we checked in.
Stayed in December 2023
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