23 Canton Road, Harbour City, Yau Tsim Mong District, Hong Kong, Hong Kong
#27 of 272 hotels in Hong Kong
Guests' ChoiceBased on 191 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.7
Staff
9.2
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 18 April 2024
C
United KingdomWe had a late flight but the hotel doesn’t have a guest bathroom to use in order to have a freshen up prior to leaving. But no big deal, v happy with everything else, will definitely book again on next trip.
Location perfect, great restaurant and staff were friendly, professional and incredibly helpful.
Stayed in April 2024
Reviewed: 16 April 2024
Roberto
ChileNada
Nice accomodations
Stayed in April 2024
Reviewed: 9 April 2024
Carissa
PhilippinesStaff were sufficiently helpful but customer service was not exceptional or great. The hotel manager could not explain why the final cost of 3 nights with twin beds changed from Php24,947 to Php27,442. I chose the room due to the low price but upon reservation the costs show a large font of Php24,947 with a fine print that costs may change, "The price you see below is an approximate that may include fees based on the maximum occupancy. This can include taxes set by local governments or charges set by the property." Also, the manager could not explain why they only accept USD or HKD for the deposit and not Php, we gave 200 USD notes (the deposit was equal to Php7,000 but they had no change so it was ok for us to give 200 USD deposit) and the same notes were returned. Logically, if the same notes were returned that means Php notes should be no problem? If there is a problem, it's ok as long as the manager could explain it kindly.
Breakfast was great, location was good, cleanliness of the hotel was very good,
Stayed in April 2024
Reviewed: 4 April 2024
Ramon
PhilippinesThey did not have a bed side lamp on both sides
Location
Stayed in March 2024
Reviewed: 3 April 2024
Wilfredo
Philippinessounds of higher floor occupants running can be heard
room service is good
Stayed in April 2024
Reviewed: 2 April 2024
Jessica
United KingdomNothing.
Location was good, very central. Lots of shops and restaurants around.
Stayed in April 2024
Reviewed: 1 April 2024
Ana
PhilippinesNone
Good location
Stayed in April 2024
Reviewed: 22 March 2024
Fabian
SwitzerlandThe noise isolation could be a little bit better.
Very nice stuff, clean room and good location.
Stayed in March 2024
Reviewed: 22 March 2024
Cherylongsgp
SingaporeNothing!
Awesome location! Was on biz trip so it was the best hotel to stay. Highly recommended!
Stayed in March 2024
Reviewed: 19 March 2024
Srdjan
IndonesiaGreat location and excellent value for money
Stayed in March 2024
Reviewed: 17 March 2024
Katherine
PhilippinesSome noisy guests in the lobby unloading their luggage in the lobby
Lobby design overlooking Canton Road
Stayed in March 2024
Reviewed: 14 March 2024
Evelyn
GreeceMothing
The location, the staff, the suite were all exceptional
Stayed in March 2024
Reviewed: 11 March 2024
Lucia
Indonesianone
size of room, cleanliness, location, good service
Stayed in March 2024
Reviewed: 9 March 2024
Ronald
PhilippinesLocation, room size
Stayed in March 2024
Reviewed: 5 March 2024
Hookun
South KoreaThe room temperature is lower than 23oC to feel cold. When the outside is cold, the warm air should be supplied to the room to keep the room temperature above 23oC.
Stayed in March 2024
Reviewed: 3 March 2024
Maria
RussiaEverything was just perfect! Our room was upgraded to suit, and it was a good surprise for us ☺️ The staff was very friendly and helpful. The room was clean! Location is the best!
Stayed in February 2024
Reviewed: 29 February 2024
Alice
PhilippinesNone
Close to everything very NEW Renovated
Stayed in February 2024
Reviewed: 25 February 2024
Caroline
SingaporeCompact gym without a window view, thus the gym is more for a quick workout no more than an hour.
Location and the innovative room layout and lighting. No hanging wardrobe cabinet - rather, it has an open concept which gives the room a sense of spaciousness.
Stayed in February 2024
Reviewed: 19 February 2024
Alicia
PhilippinesWe were just wondering why this hotel did not provide a full-sized mirror. Also, they did not provide a dressing mirror. It was difficult to apply make up. It would have been nicer if there were a ramp so that we could just roll our luggage instead of carrying it up a flight of stairs to get to the lobby.
I loved the location. It was right in the mall. Everything we wanted to purchase was within reach. The rooms were a good size. We did not feel cramped at all.
Stayed in February 2024
Reviewed: 14 February 2024
Kulkanist
ThailandThe house keeping forgot to fill in coffee and tea.
Location
Stayed in February 2024
Reviewed: 11 February 2024
Mandy
SingaporeThe smell of the stinky bay water can sometimes get into the bathroom sewer
Central place to stay if you want to shop and eat all day long..
Stayed in December 2023
Reviewed: 7 February 2024
Philip
PhilippinesFood
Few selections
Stayed in February 2024
Reviewed: 6 February 2024
Conrado
PhilippinesUgly lobby
Location. Foods
Stayed in January 2024
Reviewed: 6 February 2024
Carlos
PhilippinesNone
Great location and very spacious. Rooms are very clean.
Stayed in January 2024
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