Everything was good, nice and professional team.

Stayed in March 2024

Check-in was very busy in spurts and my colleagues were considerably delayed upon check-in.

Super convenient location. View was nice. Staff were extremely efficient and polite.

Stayed in April 2024

Convenient

Stayed in April 2024

Everything was good.

Great location if you are going to the convention centre. Very clean and great view.

Stayed in March 2024

Attentive staff (all round - porter, check in, club floor, housekeeping, poolside). Location.

Stayed in April 2024

There wasn't a late checkout available, so it was a case of using the shower facilities next to the Pool. Fortunately, it was later in the evening and the pool had closed so there was room to re-pack before leaving for the Airport. This could be an issue if the facilities were busier, but after a bit of confusion over where exactly the showers were situated, it turned out to be just a minor issue.

Check in was smooth, quick and efficient (it was late in the evening). Room was comfortable and well appointed. Breakfast selection was comprehensive and the food quality excellent. The hotel is conveniently located for access to the nearby Star Ferry, Exhibition Bus Terminus and MTR Station, all of which were utilised during the stay.

Stayed in March 2024

From my point of view, the price is pretty high and the room is small. During our stay there was construction work behind the wall, it was very annoying. The swimming pool was closed due to the private event, so I could not swim.

Clean, neat, good personnel, good breakfast

Stayed in March 2024

(-)Unfortunately, the hotel and the rooms now seem a bit worn out and need a renovation (-)the hotel's pool closes at 6 p.m. - that's a no-go for someone who wants to explore the city during the day and relax in the evening (-)Our room didn't have a wardrobe to speak of. There is only a small hanging area, but no storage compartments. This is not acceptable for a hotel in this price range

(+)very friendly staff at reception - we received a very warm welcome (+)the hotel is within walking distance of the sea, the metro and some interesting places (+)the pool in the hotel complex is certainly one of the largest in all of Hong Kong (+)Hong Kong Island can be easily explored from here

Stayed in March 2024

Very impressive inside. Great location

Stayed in January 2024

Occasional noise (bumps and scrapes of furniture) from room above.

Fantastic location, within easy reach of two metro stations - Exhibition Centre, Wan Chai. Comfortable, well-equipped rooms. Staff were more attentive and friendly at this less busy time of the year.

Stayed in March 2024

None

Facilities and the services

Stayed in February 2024

My room was at 1rth floor, and there was a lot of humidity in my room also in the hallways. Room was small compare to a 5 star hotel Room. Was supper clean but interial was old

Staff were amazing, Hotel was super clean, Breakfst could be better. Fitness center was too small Pool and Souna great Steam room too small

Stayed in March 2024

The room we had did not supply sufficient drawer space for clothes that are folded, so we had to leave them out on the countertops, which was annoying. It would be so easy (because the room has the space) to put in a couple of chest of drawers to solve this problem.

The hotel location is brilliant - adjacent to the WanChai Star Ferry terminal and short walks to the MTR stations. It is also an easy walk to the main restaurants and bars in WanChai. The rooms are a good size and the harbour view rooms offer spectacular views across to Kowloon. The staff are very helpful and easy to deal with. The Mirage bar is good for a late night drink.

Stayed in March 2024

Nothing.

Room was clean and comfortable. Spacious.

Stayed in January 2024

The room looks a bit old, the organisation of the room is strange with the TV fixed in the middle. It is quite noisy as I was just in front of the helicopter pad!

The location of the hotel, the facility to travel and commute around, the cleanliness and easy check-in and check out.

Stayed in February 2024

Dinner Buffet At High Quality food , many choice and quality of foods was great !

Stayed in February 2024

We enjoy our stay

Very good . The staff very friendly and helpfull . 2 of the staff in particular Kevina Yoong and Yoyo Chui very impressed with their level of professionalism . Thank you very much for making our stay at Renaissance very pleasent .

Stayed in January 2024

None

Good location, near to eateries as we as train station. Very convenient.

Stayed in January 2024

Unpersonal, almost like a fast food outlet

Choice and setup

Stayed in January 2024

Rooms are becoming out dated. Room size for Harbour view are a bit small.

The view was amazing. Location was perfect for business with everything else within walking distance.

Stayed in January 2024

Everything was perfect!

Stayed in January 2024

Our rooms could have been on a higher floor. Reception was always busy, with long lines.

Staff were attentive, especially concierge.

Stayed in January 2024

The sea views

I love the food serve in Dynasty restaurant. Room in this hotel is very small and the mattress is incredibly uncomfortable ! In room facilities is very limited, no spoons or suitable tea pot for making own cup of tea.

Stayed in January 2024

Few shops around.

Location was excellent. Next to MTR. The staff were most helpful. Mr Samuel Tang even helped us to book the ticket for the ferry back from Macau.

Stayed in December 2023