193 Prince Edward Road West, Yau Tsim Mong District, Hong Kong, Hong Kong
#57 of 272 hotels in Hong Kong
Guests' ChoiceBased on 1769 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
8.6
Value for money
8.3
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 20, 2024
Michelle
MalaysiaNothing that i dont like!!!
Everything about this hotel are great. Staff are so friendly and helpful. Room were so clean and spacious. Location still the best. So convenient and accessible to MRT less than 2 mins. Food and night market closed by. Will definitely come back.
Stayed in April 2024
Reviewed: April 17, 2024
S
SingaporeIf used as a family room the room should have a side powder room or another toilet.
Central location to mtr w good shopping n eating places
Stayed in March 2024
Reviewed: April 14, 2024
Clara
SingaporeNa
Room was spacious.
Stayed in April 2024
Reviewed: April 14, 2024
Choon
SingaporeOverall are good except that it’s 8 min walk to the main MTR red line/
Very good location, close to shopping area like Fa Yuen street and ladies market. Many eateries nearby as well. It has many charging point in the room which is important for family.
Stayed in April 2024
Reviewed: April 12, 2024
Lee
United States of AmericaPillows are too soft
All the staff are very polite and helpful.
Stayed in April 2024
Reviewed: April 11, 2024
Wendy
United KingdomDeco a little old
Convenient location
Stayed in April 2024
Reviewed: April 10, 2024
Robert
AustraliaThe bed rail and cot supplied were excellent.
Stayed in March 2024
Reviewed: April 9, 2024
Wu
CanadaA little crowded, even though there were six elevators. The 2000 dollars "deposit" was not appreciated, as it was charged (and returned) at the first part of my journey, and not the second part! The advertisement showed under 200 Canadian dollars for daily charge. At the end, it was more than that.
It would be nice if free breakfast is offered, like other hotels I went to.
Stayed in April 2024
Reviewed: April 9, 2024
Colette
United KingdomThere was no bar and the food options weren’t great but lots of options in the Mall next to the hotel.
The location was fantastic, right above the MTR which we used to get everywhere. Also next to flower market which is well worth a trip. Loved having a pool and gym.
Stayed in April 2024
Reviewed: April 8, 2024
Mimi
CanadaThe facilities in the room were a bit dated. The carpet looked dusty.
Spacious room and the location
Stayed in March 2024
Reviewed: April 6, 2024
Stefano
SingaporeBreakfast was a la carte and quite limited. Unusual for Asian hotels. Lobby always very chaotic.
Location next to the KCR train and the shopping mall is a unique selling point. Corner room was quite big. Bed comfortable. Excellent wifi speed
Stayed in April 2024
Reviewed: April 6, 2024
Junie
SingaporeLocation right next to a nice shopping mall with food and shopping (connected)
Stayed in April 2024
Reviewed: April 5, 2024
Chon
AustraliaIt is a busy hotel. I was waiting for a while to check in.
Location.
Stayed in April 2024
Reviewed: April 5, 2024
Chan
New Caledoniareally convenient
Stayed in April 2024
Reviewed: April 2, 2024
Ching
United States of AmericaCan't get a record or proof of residence because I booked the hotel through the travel platform.
Location, convenience to access the mall.
Stayed in March 2024
Reviewed: April 2, 2024
Jasper
SingaporeWe were initially checked in to a room full of cigarette smell. We had informed the Room service and they promptly reacted by bringing in a portable air cleaner but it was no really useful. Arrangements were made to find another room by the Front desk.
Staff and location
Stayed in April 2024
Reviewed: April 2, 2024
Jordan
PhilippinesNo bidet in bathroom
Good location
Stayed in April 2024
Reviewed: April 1, 2024
Helen
United KingdomNothing
Great location, the hotel is attached to a shopping mall where you can eat, drink, shop and play! Mong Kok East MTR is at the door step. Hotel room is big and clean, super happy with our stay.
Stayed in March 2024
Reviewed: March 31, 2024
Anthony
AustraliaReception area noisy and busy during check in and check out times.
Large reception area. Best central location 1 minutes to shopping mall and 2 minutes to Mongkok East MTR train station.
Stayed in March 2024
Reviewed: March 28, 2024
Alma
PhilippinesThey did not a bidet in the bathroom. This should be standard already to all hotels.
Adjacent to Moko Mall so everything is convenient. Also, very near the Mongkok East Train Station.
Stayed in March 2024
Reviewed: March 27, 2024
Rattana
ThailandDouble Bed too small for 2 people
Breakfast available, I wish.
Stayed in March 2024
Reviewed: March 21, 2024
Guan
NetherlandsSome staff speak as if they want you gone as soon as possible to keep the talk short. Then again this is normal attitude in Hong Kong. There was also the issue that the room has not been renovated in years, as the blinds for the bathroom window is very dirty. Bath tube wall sealings were peeling off at some areas. On the first night, the bath tube was broken as it couldn't hold the water. This was fixed the next day after notifying them. Nevertheless, 1 day less of using bath tub on a 3 night stay. No view from my room on the 8th floor.
I like the fact that it got WiFi, bath tub, sauna (including steam variant) and swimming pool. The fitness centre seems bit small though. The free daily room cleaning and replacement of toiletries is very nice. Clean bed and bedsheets, daily used towel replacements.
Stayed in March 2024
Reviewed: March 18, 2024
Fengzhi
ChinaShower room can be improved as water easily goes outside of shower tub.
Good location in the city. It locates in a big shopping mall and there are 3 subway station nearby. Hotel is very clean and new. Staffs are supportive. Recommend.
Stayed in March 2024
Reviewed: March 18, 2024
Lai
AustraliaThe room we got was spacious. The location was convenient, we were able to walk to a few main attractions and lots of restaurants around the area. It was very close to Kowloon train station, so getting to the airport was very easy.
Stayed in February 2024
Rennes, France
Perth, Australia
Drobeta-Turnu Severin, Romania
Concord, USA
Pskov, Russia
Zadar, Croatia
Quinto di Valpantena, Italy
Romallo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content