Set menu for breakfast which had the same 3 options for a month. When the restaurant was closed there was no where to sit in the hotel like a coffee lounge to eat food and have a drink. No table in rooms to eat food. The carpets in the hallways/corridor and in the bedrooms need replacing. There are stains in most places and the carpet in our room was damp in some areas. Pillows could be firmer.

Shuttle bus service into Tseun Wan; games room for children to pass time; quiet around the hotel; staff were helpful and polite. Daily housekeeping and refreshing of towels.

Stayed in April 2024

Location is far from everything but they provide transportation to & from train station.

Beautiful view.

Stayed in April 2024

The 2 single beds are too close together.

I like the shower, water is hot and running good.

Stayed in April 2024

The staff were very helpful in finding venues. .

Stayed in March 2024

The pool was unfortunately not usable to guests , but that’s ok because of beach nearby.

The hotel room and accommodation itself was great quality and the staff over all were very accommodating.

Stayed in March 2024

Cost of breakfast expensive and not very nice to eat. It cold and dry

Shuttle bus was very good

Stayed in March 2024

Shuttle runs only until 11pm to Tseun Wan station and a bit hard to navigate for local transpo at night.

Spacious especially for a Hongkong hotel

Stayed in March 2024

Very hard mattress. Very soft low pillows. Cleanliness- staff do not clean the room properly. Rubbish on carpet remains after 12 days stay. Cleaning staff tipped full container of water onto carpet from dehumidifier without any follow up or cleaning up afterwards.

Unlimited drinking water supply from Water fountain outside the room. Shuttle bus to Tsuen Wan MTR every 15 minutes or so. Helpful staff in the main lobby.

Stayed in March 2024

The location is not very easy to reach by MTR so you need to understand how the public buses work. We took public bus for check in and shuttlebus after check out. You might need to wait a bit because only 4 suitcases fit in shuttlebus. We were lucky that it was not busy on Monday in March.

The shuttlebus to Tsuen Wan is a very good service. The room is spacious compared with other similar price hotels and cleaned properly every day. Towels, tooth brushes, shampoo, toiletpaper, tissues, coffee and tea are available and refilled after usage.

Stayed in March 2024

Shuttle bus service

Stayed in January 2024

Should provide a chair or larger comfotable sofa after getting out of bed or watching tv.

Serene tranquil surrounding area near the beach. Super efficient punctual hotel shuttle between hotel & mtr station. Helpful friendly staff.

Stayed in March 2024

No bidet, bathroom sink is too close to the mirror you bump your head while brushing your teeth

Free water, heater in the room, mini kitchen sink, view

Stayed in March 2024

my bed was a bit hard but surprisingly I slept well so I guess it was okay.

staff was amazing and super helpful because I always have a hard time traveling through Asia because of the language but they were amazing. I just wished I had gotten me a sea view room. Super quiet which is what I needed after long hours of traveling.

Stayed in January 2024

Good location, close to a beach and the free hotel shuttle is really useful to the train station. Nice breakfast and staff went above and beyond to help.

Stayed in February 2024

More frequent shuttle to Tsuen Wan West

Shuttle service

Stayed in February 2024

Location and service shuttle bus.

Stayed in February 2024

tv, not much channels; netflix etc

the view

Stayed in February 2024

The quality of the toilet paper was horrible. There are no shops or restaurants near the hotel.

We were surprised with the size of the room which came with a kitchenette and a small fridge. The quality of the towels was very good. A bonus was the sea view and city lights from the window which was beautiful. We were very grateful for the regular shuttle service to Tsuen Wan.

Stayed in January 2024

Some cracks on some amenities such as tabletop or washroom sink but still acceptable. Lack of microwave in our family room is disappointing as we will have to heat up our takeouts. Sink tap was leaking as it was designed improperly and due to hygiene, liquid soap should be provided instead of soap bar.

All staffs (front desk, housekeeping, door person) were excellent, very helpful and understanding. Despite the location, the hotel is very comfortable and has everything we need (except food). Room was spacious with great views and lots of sunshine. Shuttle service is quick and easily accessible.

Stayed in January 2024

Room is too small

Very friendly and helpful staff. Room is tidy and clean

Stayed in January 2024

More shuttle to Tuen Wan West

Frequent shuttle to mtr

Stayed in December 2023

Luggage storage facility and showers available upon early arrival.Excellent shuttle service.

Stayed in January 2024

The location is too far if you want to explore HK

Cheaper price

Stayed in January 2024

There is nothing close by. Plenty of vending machines in the lobby though. And breakfast times are not meant for people who have to be up and out early. Easier to go find something to eat in Tsuen Wan.

Very cool location under the bridge. We walked down to the beach (a couple hundred meters down a path and steps) for a fabulous night time bridge of the two bridges. The room was fine for a one night stay. It was kind of a bizarre hotel out in nowhere but we liked the quirkiness. Very frequent hotel shuttle bus from the Tsuen Wan MTR that is constantly full of people going back and forth.

Stayed in November 2023