13-17 Observatory Road on Knutsford Terrace, Yau Tsim Mong District, Hong Kong, Hong Kong
#116 of 273 hotels in Hong Kong
Guests' ChoiceBased on 469 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.0
Facilities
7.9
Staff
8.2
Value for money
8.1
Free WiFi
7.7
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End of dialog contentReviewed: 5 April 2024
Arnel
PhilippinesBidet & Microwave additions
Location is good and room are nice & clean.
Stayed in April 2024
Reviewed: 21 March 2024
Joanna
SingaporeAlthough hotel is located in walking distance to the train station, hotel itself is located on a pretty steep hill. It can be quite tiring to climb up after a long day out. Certainly not recommended if you have bad knees.
Overall, the room was clean and bed was quite comfortable. Staff were able to speak well in English. Free wifi was also stable which is much appreciated!
Stayed in February 2024
Reviewed: 19 March 2024
Meei
Malaysianothing
clean and comfortable environment
Stayed in March 2024
Reviewed: 15 March 2024
Исмаилова
KyrgyzstanA bit far from MTR station and bus stops
Got smoking rooms at first, but after we asked they changed it with no hesitation
Stayed in March 2024
Reviewed: 10 March 2024
Tracy
AustraliaThe room smelt of cigarette smoke otherwise perfect stay
Stayed in February 2024
Reviewed: 5 March 2024
Jenny
SingaporeNA
The location is good and some nice restraunt around
Stayed in March 2024
Reviewed: 17 February 2024
Hei
SingaporeBooked a non-smoking room but was given a room on a smoking floor that smelled faintly of old cigarette smoke.
Good location though the street is very steep. Room is spacious.
Stayed in January 2024
Reviewed: 13 February 2024
Hoi
Hong KongSound insulation is not good enough. I heard the guest next door snoring.
Stayed in February 2024
Reviewed: 12 February 2024
Robert
United KingdomNo breakfast restaurant here.
It is near to the centre of Hong Kong’s vibe. We are too old for the night bars next door, but younger people may love that.
Stayed in January 2024
Reviewed: 4 February 2024
Andrew
AustraliaIt was located in a good area around Kowloon where everything was walking distance to TST. Had a few different options for MTR. The hotel is located up a very short steep hill, however worth it as it's close to everything. Lots of food options nearby. Got complimentary water bottles every day. Very quiet at night although it's very busy around.
Stayed in December 2023
Reviewed: 1 February 2024
Jelai
PhilippinesNear the train station and others. Easy to locate. Comfortable to stay at.
Stayed in January 2024
Reviewed: 29 January 2024
Benny
AustraliaOriginally we were put in the smokers room which smelled very bad. However, we requested to change and they were about to accomodate. Make sure you request non-smokers room if you aren’t a smoker!
Great location
Stayed in November 2023
Reviewed: 6 January 2024
Donata
LithuaniaIt was cold in the room, even though we turned up the temperature to maximum
Despite initial concerns from negative online reviews, my experience at the hotel was surprisingly pleasant. The cleanliness was commendable, room service exceeded expectations, and the location was excellent. Pleasantly surprised by a positive stay.
Stayed in December 2023
Reviewed: 2 January 2024
Anthea
United KingdomThe pillows were quite uncomfortable. Lifts took a long time to go down. Quite expensive.
Very clean. Nice interior and decor. Has a bath and shower combo. Decent size room.
Stayed in January 2024
Reviewed: 28 December 2023
Stephanie
ThailandThat they add a service charge onto each day you stay, to clean when all it was was to replace the water - which I think is misleading. Always happy to leave the cleaners a tip but misleading and unaware until leaving the bill. Also no facilities to change/shower once checked out - first hotel I have stayed at in a while that doesn’t have these facilities. We weren’t flying til late at night, so after checking out in the morning and being in the city all day, it would have been great to be given the chance to clean up and feel fresh on the flight. Also if you had mobility issues I would not recommend due to the steep hill to walk to the hotel.
It was good location, nice & clean and the rooms were black out & couldn’t hear any noise.
Stayed in December 2023
Reviewed: 28 December 2023
Sherylldeanne
Thailandthe housekeeping didn't refill the shower soap for us during our stay. the pilow is also too soft.
neat and clean
Stayed in December 2023
Reviewed: 20 December 2023
Amy
United StatesA little pricy
Great location,
Stayed in October 2023
Reviewed: 17 December 2023
Abrahameske
SpainI asked for an invoice and no way to get it. I put the signed do not disturb and the opened teh door
the room is confortable and nice. Wi-fi is not very strong but you can live with it. Staff is very kind.
Stayed in November 2023
Reviewed: 17 December 2023
Reanna
MalaysiaThe location is great! Shops, Mall and restaurant are near by. it’s located in Tsim Sha Tsui, so wouldn’t be far to go other places. 8 mins till MTR station. Room is clean and new
Stayed in November 2023
Reviewed: 16 December 2023
Man
AustraliaThe staff at the reception could be more welcoming, it’s the attitude that counts not just what they said.
Stayed in December 2023
Reviewed: 13 December 2023
Huimin
MalaysiaGood location but must hike up the stairs a bit. Plenty of restaurants and malls nearby. Room was comfortable and big enough to put our luggages
Stayed in November 2023
Reviewed: 9 December 2023
James
SingaporeThe slope is very steep leading to the hotel. It means it impossible to carry a large luggage to walk up the 150m steep slope. Your definitely need a taxi to send u there if U hv big luggage.
Hotel is v clean. The location is v central.
Stayed in December 2023
Reviewed: 9 December 2023
Mauricio
MexicoNot very well maintained: old broken curtains, bedsheets with visible spots (maybe it was clean and I hope it was due to age of the bedsheet)
Good location and friendly staff (cleaningladies and on the counter)
Stayed in December 2023
Reviewed: 23 November 2023
Yasushi
Japanbuilt on the hill so it took a bit energy to be there with luggage
reasonable price compared to other hotels around
Stayed in November 2023
Spay, Germany
Madrid, Spain
Pori, Finland
Warsaw, Poland
Garjia, India
Seminyak, Indonesia
Margate, UK
Robidišče, Slovenia
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