Location convenient, many foods around and near to k11 art mall, station.

Stayed in June 2025

More Lighting could be better. A bit dark but very soothing in the evenings. And the drainage smell from the bathroom could be managed better.

Th location is great! A few local Chinese and several Japanese restaurants all within walking distance from the hotel . A favorite French bakery and coffee shop nearby for a quick breakfast. Hotel is on the MRT red line that can take you to Central. You can walk over to the harbour as well should you be able to walk 15 to 20 minutes away from the hotel.

Stayed in February 2025

the room itself is cold without turning on AC. no room heater as in other winter country. but there is hot water heater for bath.

very convinient location. spacious room for the entire family as it comes with sofa bed. the receptionist are very helpfull. the towel changed everyday. location near to halal food stall and walking distance to MTR station. overall is great.

Stayed in January 2025

No water dispenser

The location, the staff, the cleanliness

Stayed in January 2025

the water heater was inconsistent

Location was perfect, room was clean, a lot of restaurants right outside the property, stone's throw away from the main street, a few meters walk from the train and bus stations.

Stayed in January 2025

Room was quite small for the cost but the value was comparable to other hotels in the area

Excellent location and the front desk staff was super helpful and accommodating. Bathroom was clean and modern.

Stayed in September 2024

aircon was dripping the whole night and was not able to sleep well and our room was next to the staff room and you can hear all the noise from outside.

property was close to malls, train station and shopping centers. very accessible and good location. Nice and friendly staff especially to the old lady who was staying close to the reception area.

Stayed in May 2024

room, location

Stayed in May 2024

Shower gel dispenser was empty when check in.

Great location. Clean room.

Stayed in March 2024

The staffs tone could be a bit more nicer. But doesn't bother me.. The view was just a back of another building..but for 2 nights I wasn't in there much. Alot of small cosmetic things need attention to. 1 bathroom light was half working etc

This room was surprisingly nice to a point Quite modern. Little dark, which I didn't mind. Good use of the space and close to the bay..

Stayed in March 2024

Don’t clean

Location

Stayed in March 2024

Pillow a bit flat.

Excellent location, very near to MTR Tsim Sha Tsui Kowloon. Room is small but practical. Lift is fast. Got air purifier in room.

Stayed in March 2024

Good Location Room size Bathroom

Stayed in December 2023

Clean, good location

Stayed in January 2024

There’s no heat air conditioner.

Room is big enough,bigger than most of HK hotel. Location is good, you can reach most points of west Kowloon on foot.

Stayed in December 2023

Too much dust in the room, even after the cleaning

The location is suberb, in the heart of Tsim Sha Tsui, walkinh distance to MRT East Tsim Sha Tsui station <Exit. N1>, restaurants, avenue of stars and other shopping area. The room is bigger than I expected. Normally the hotel rooms in HK is very small, but this one is quite big.

Stayed in December 2023

Wifi not work

Stayed in November 2023

price: 3.5/5 a little expensive but affordable compared to other hotels in HK staff: the guy at the front desk was abit rude and not helpful. but we barely spoke to front desk anyways so it doesn’t matter

location: fantastic! it was near everything we want to go and near the MTR stations too. a very convenient location. surroundings also had a lot of food and shoppings cleanliness: room service was very helpful and they provided fresh towels everyday :) many people in the reviews complained about the cleanliness which made me rather worried before my trip but the room we stayed in was rather clean and even came with a humidifier and air purifier. very appreciated!! overall: considering the lack of space in HK the hotel room was rather spacious and cozy :)

Stayed in November 2023

Room's cleanliness. Overall, we were able to tolerate the room coz the bed was okay, wasn't noisy, we had the non-smoking room and water (heater, drain) works fine. But I have to say, if someone who's allergic to dust were to stay? Unfortunately, I wouldn't recommend. You'd have a horrible stay. 2/5 for this. Sorry.

What we appreciate the most during our stay at this hotel was their staff. From maintenance guy, to receptionist. They've very accommodating and friendly--all of them. We didn't have any bad experience with them. There were two receptionists--one during the day and another at night. Both of which are very friendly and respectful. But I have to mention MENTI. She even showed us store recommendations without even us asking. The staff makes up for the dusty room. Haha. 10/5 for the staff.

Stayed in November 2023

Old furniture. Thick dust in Bathroom windows.. Dust carpet, not soundproof. Room quite dark.

Location

Stayed in November 2023

A little pricey. Lobby and public spaces were a little shabby

Location was great, room covered the basics

Stayed in November 2023

Overall, our two-night stay at Xi Hotel was satisfactory; however, there were issues with the behavior of the two front desk staff members. Unfortunately, I don't recall their names, but one of them worked during the afternoon and night shifts. Despite this, we had a positive experience in the morning. The air conditioning was effective, the room was clean, and the bathroom had good water pressure. The hotel is conveniently located for travel.

We did not book accommodation here, and breakfast was included. Therefore, I don't know if it's good or not. However, it's probably as good as it looks in the dining room

Stayed in November 2023

Some smell from the restroom. A little bit dark room.

Great location with convenient pave ment for suitcase. Nice and friendly staffs. Good neighbouhood to K11 and coffee shops. Filling amenities everyday.

Stayed in November 2023

the elevator is too small.

The location is the best choice for tourists, It's very near many good restaurants and the subway. The staff was very helpful.

Stayed in October 2023