Skip to main content
  1. Hotel reviews homepage
  2. Croatia hotel reviews
  3. Zagreb hotel reviews
  4. Reviews of Best Western Premier Hotel Astoria

Reviews of Best Western Premier Hotel Astoria This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Petrinjska 71, Lower Town, 10000 Zagreb, Croatia

#29 of 91 hotels in Zagreb

Guests' Choice

Review Score

Based on 2580 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 12, 2024

    8.0
    Nice and confortable stay
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little bit far from centre, you can walk in 10 min, it was not a problem

    We stayed at the family room and it was a wide room. Breakfast had a huge variability and it was delicious

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is a very convenient parking lot.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Great stay!
    • Leisure trip
    • Travelers with friends
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    The room was spacious and the bed was comfortable. Location was great as it was very accessible to the city centre as well as train station. All walkable distance. We also got upgrade to a suite. The breakfast was delicious with a great variety of spread.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Good spread for breakfast. Free parking.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room (1 Adult)
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Near to city center and tourist sites.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Friendly and nice hotel in the centre
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Maybe the cleaning on the stairs could be better. Banisters were covered by dust and I realised it only after I saw my son’s hands. Maybe the carpet in the room would need a change… there were tiny parts of it on our socks and then it was everywhere. The sofa didn’t look good, there were some stains…

    I really love the location of the hotel, because my favourite Park Zrinjevac is close and also the tram stop is also few minutes away from the hotel (Glavni kolodvor), also it’s about 10 min walking to the main square… There are also few other things which are great about the hotel, e.g. the hospitality and friendly communication of the stuff, delicious breakfast with a huge variety of meals. Beds are also quite good. The cleaning in the room was also fine. The possibility of parking space and a crib in the room.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Couple
    • Double King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, close to all attractions. Good breakfast

    Stayed in March 2024

  • Reviewed: April 1, 2024

    10
    It is clean, healthy, best people for BW people.
    • Solo traveler
    • Queen Room (1 Adult)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing 😊

    It is really good location for Zagreb.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Weather....was raining through out the afternoon and night, but next day was ok.

    Helpful staff. Good spread of breakfast. Good location, quiet but accessible to railway station and attractions. Ample parking lots.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Coming back again
    • Business trip
    • Couple
    • Double King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking barriers. Nothing more than that.

    Spotless clean. From the rooms to all the corridors, reception, parking, dining area. Small details are the big plus - lemonade water in front of the lift ( after a long walk much needed), gorgeous mirrors in every corridor ( if you forgot to check on yourself inside the room), staff will help you at any time.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Executive Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Evrything was great. Staff, breakfast, facilities.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Lovely hotel!
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is little tight but nothing to worry!

    The hotel is clean, very close to the center and with a private parking. Staff is very friendly and breakfast has a lot of varieties!

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Lovely stay in the centre of Zagreb
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to dislike

    The hotel is in the centre of Zagreb. It was extremely clean. The breakfast was excellent

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Sophisticated Charm with Exceptional Service
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our stay was a delightful experience from start to finish. Despite being an older establishment, the hotel exudes sophistication and charm in every corner. One of the standout features of our stay was the incredibly friendly and accommodating staff. From the warm welcome at check-in to the attentive service throughout the stay, their dedication to ensuring guest satisfaction truly stood out. The location of the hotel couldn't be better. Situated in almost city center, it provided convenient access to all the attractions and amenities the city has to offer. I would highly recommend the hotel to anyone looking for a blend of old-world charm and modern comforts, coupled with superb service. I look forward to our next visit.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Queen Room (1 Adult)
    • Stayed 3 nights

    I don't usually write reviews, but the breakfast here was one of the best ever seen and tasted by me in a hotel as food diversity and quality.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    We had a wonderful time at the Astoria hotel! We shall definetly come again.
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night

    -

    We loved the room: it was clean and tidy,very cosy, pretty furniture... Breakfast was wonderful and it has a great variety. The staff were so nice,and all the facilities were excelent. : ) Best hotel!

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Nice clean stay near center.
    • Leisure trip
    • Solo traveler
    • Double King Room
    • Stayed 1 night
    • Submitted from a mobile device

    One elevator that fits 4 people sans bags; I took stairs to 5th floor twice a day.

    Nice breakfast and friendly staff; great shower (temp, pressure, and elbow room). Short walk to main square; near grocery and train station.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    10
    Excellent location -central to the city square, location to the train, tram,bus and bank.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 6 nights

    I could not find any faults.

    A large variety of Croatian national meals.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Room (1 Adult)
    • Stayed 3 nights
    • Submitted from a mobile device

    Very helpful staff Walking distance to most things Clean Awesome breakfast

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double King Room
    • Stayed 2 nights

    Waiting too long for hot water at the 6th floor.

    Location is very good, secure parking. Breakfast is excellent. Nice to have room service when you need.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Everything was great!

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    A shirt but enjoyable & comfortable Stay!
    • Leisure trip
    • Solo traveler
    • Queen Room (1 Adult)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing not to like.

    A great hotel, not right in the heart of the city but only a 10 minute walk. Close to public transport though which was a bonus ! The staff were friendly & very helpful!

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Near luxury in the heart of Zagreb
    • Leisure trip
    • Solo traveler
    • Queen Room (1 Adult)
    • Stayed 1 night
    • Submitted from a mobile device

    Early morning check in after the night train from Stuttgart was much appreciated. Very close to train station and tram stops.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    Vidimo se ponovo
    • Leisure trip
    • Family with young children
    • Queen Room (1 Adult)
    • Stayed 2 nights

    Good hotel, good location.Very friendly and helpful stuff.

    Stayed in February 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: