Reviews of Hotel Atrium This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Domovinskog rata 49A, 21000 Split, Croatia
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Reviewed: August 28, 2025 · Stayed in August 2025
Verified reviewBed was comfortable, air conditioning was good, staff were very friendly and helpful
Room and bathroom were very old, hotel still has old appliances/hair dryer from what looks like the ‘80s. Carpet was stained and completely worn. Breakfast was not enjoyable at all. Salad was off. Don’t know how it claims to be 5 star. We would say 3 star
Reviewed: August 27, 2025 · Stayed in August 2025
Verified reviewReviewed: August 24, 2025 · Stayed in August 2025
Verified reviewNothing
There were stains on the bed. The bath was broken. The rug was dirty. The staff at the reception not friendly. We waited for the waiter in the restaurant for 30 minutes, and no one came. We went to order ourselves. The result was not tasty food. The lamb was raw. The breakfasts were mediocre, especially for a five-star hotel. Tomatoes and cucumbers, such simple things, but they were not fresh at all. There is no choice of bread. Also, the information regarding the cost of dog accommodation is different. Absolutely did not like it, never again
Dear Mariia, Thank you for taking the time to share your experience. We are very sorry to hear that your stay fell far below your expectations. Please accept our sincere apologies for the issues you encountered, from the cleanliness of the room to the service in the restaurant and the condition of the food. This is not the standard we aim to provide. Your feedback is extremely valuable and will help us make the necessary changes to improve. While we regret that we did not meet your expectations this time, we appreciate your honesty and hope you might consider giving us another chance in the future. Kind regards, Hotel Atrium Team
Dear Mariia, Thank you for taking the time to share your experience. We are very sorry to hear that your stay fell far below your expectations. Please accept our sincere apologies for the issues you encountered, from the cleanliness of t… Show more
Reviewed: August 19, 2025 · Stayed in August 2025
Verified reviewReviewed: August 17, 2025 · Stayed in July 2025
Verified reviewReviewed: August 16, 2025 · Stayed in August 2025
Verified reviewGood location. Clean property. decent breakfast.
There was hardly any pressure in the hot water mode in shower. Water was still lukewarm at best. Pressure would only be reasonable you switch it to fully cold or fully mixed mode, but it would too cold for comfort I assume for most people. Also, the elevator went out for several hours in the morning forcing people to climb up six stories or bring down their luggage.
Dear Abhay, Thank you for sharing your feedback and rating your stay 7 out of 10. We’re glad you enjoyed our location, cleanliness, and breakfast. However, we’re truly sorry to hear about the issues you experienced with the hot water pressure and the elevator outage. We understand how frustrating this must have been, especially when dealing with luggage or trying to enjoy a comfortable shower and we sincerely apologize for the inconvenience. Please know that we are actively addressing these concerns with our maintenance team to prevent similar issues in the future. Your feedback is incredibly helpful in our efforts to improve, and we appreciate you bringing it to our attention. We hope you’ll consider staying with us again so we can provide you with a much more seamless experience. Warm regards, Hotel Atrium Team
Dear Abhay, Thank you for sharing your feedback and rating your stay 7 out of 10. We’re glad you enjoyed our location, cleanliness, and breakfast. However, we’re truly sorry to hear about the issues you experienced with the hot water pre… Show more
Reviewed: August 16, 2025 · Stayed in August 2025
Verified reviewReviewed: August 15, 2025 · Stayed in August 2025
Verified reviewBreakfast was nice and full of salty and sweet food
Price, definitely too high for the offered services
Dear Fabrizio, Thank you for sharing your feedback. We’re glad to hear you enjoyed our breakfast selection. However, we’re sorry to learn that you felt the overall value did not match the price. We continuously review our services and pricing to ensure we offer the best possible experience, and your input is appreciated as part of that process. We hope to have the opportunity to welcome you again and provide you with a more satisfying stay. Kind regards, Hotel Atrium Team
Dear Fabrizio, Thank you for sharing your feedback. We’re glad to hear you enjoyed our breakfast selection. However, we’re sorry to learn that you felt the overall value did not match the price. We continuously review our services and pr… Show more
Reviewed: August 14, 2025 · Stayed in August 2025
Verified reviewReviewed: August 14, 2025 · Stayed in August 2025
Verified reviewIf you are looking for a gym, I wouldn’t recommend you to stay in this hotel
Dear Alicia, Thank you for your great 9/10 rating! We’re glad you enjoyed your stay overall. We appreciate your honest feedback regarding the gym facilities and will take it into consideration as we work to improve our guest experience. We hope to welcome you back soon for another enjoyable visit! Best regards, Hotel Atrium Team
Dear Alicia, Thank you for your great 9/10 rating! We’re glad you enjoyed your stay overall. We appreciate your honest feedback regarding the gym facilities and will take it into consideration as we work to improve our guest experien… Show more
Reviewed: August 11, 2025 · Stayed in August 2025
Verified reviewStaff were lovely and very helpful
Dear Fiona, Thank you so much for your wonderful 10/10 rating! We’re delighted to hear you had a very enjoyable stay and that our staff made a positive impression with their kindness and helpfulness. We can’t wait to welcome you back again soon! Warm regards, Hotel Atrium Team
Dear Fiona, Thank you so much for your wonderful 10/10 rating! We’re delighted to hear you had a very enjoyable stay and that our staff made a positive impression with their kindness and helpfulness. We can’t wait to welcome you back… Show more
Reviewed: August 11, 2025 · Stayed in August 2025
Verified reviewRoom has plenty of space
Dear Gabriela, Thank you for your perfect 10/10 rating! We’re glad to hear you enjoyed the spacious room. It was a pleasure having you, and we hope to welcome you back soon! Warm regards, Hotel Atrium Team
Reviewed: August 10, 2025 · Stayed in August 2025
Verified reviewThe place was decent and clean nice stuff
The room was not like in the picture
Dear Ramras, Thank you for your 8/10 rating! We're glad to hear you found the place clean and decent, and that our staff made a good impression. We appreciate your feedback and hope to welcome you again soon! Best regards, Hotel Atrium Team
Dear Ramras, Thank you for your 8/10 rating! We're glad to hear you found the place clean and decent, and that our staff made a good impression. We appreciate your feedback and hope to welcome you again soon! Best regards, Hotel… Show more
Reviewed: August 9, 2025 · Stayed in August 2025
Verified reviewReviewed: August 9, 2025 · Stayed in August 2025
Verified reviewReviewed: August 9, 2025 · Stayed in August 2025
Verified reviewLocation. Room quality
Breakfast was adequate but not great
Dear Nikhilesh, Thank you for your great 9/10 rating! We’re happy to hear you enjoyed our central location and the quality of your room. Your feedback about the breakfast is appreciated, while we're glad it was adequate, we’re always looking for ways to improve and will certainly take your comment into consideration. We hope to welcome you back again soon! Best regards, Hotel Atrium Team
Dear Nikhilesh, Thank you for your great 9/10 rating! We’re happy to hear you enjoyed our central location and the quality of your room. Your feedback about the breakfast is appreciated, while we're glad it was adequate, we’re alw… Show more
Reviewed: August 8, 2025 · Stayed in August 2025
Verified reviewFree parking.
Hotel staff- you feel bad for coming and making them work. Hotel- in room mostly everything was broken (from conditioner, switches, mold and smell in bathroom and so on).
Dear Akvile, Thank you for taking the time to share your experience with us. While we’re glad you appreciated the free parking, we’re truly sorry to hear about the condition of the room and the impression our staff left. This is far from the level of service and quality we aim to provide, and we sincerely apologize for the inconvenience you experienced. Your comments regarding the room maintenance and staff attitude are being taken seriously and have already been shared with the appropriate departments for immediate follow-up. We are committed to making improvements based on your feedback. We truly regret that your stay did not meet expectations and hope you might consider giving us another opportunity in the future to show you the standard of service we’re capable of. Kind regards, Hotel Atrium Team
Dear Akvile, Thank you for taking the time to share your experience with us. While we’re glad you appreciated the free parking, we’re truly sorry to hear about the condition of the room and the impression our staff left. This is far from… Show more
Reviewed: August 8, 2025 · Stayed in August 2025
Verified reviewReviewed: August 7, 2025 · Stayed in July 2025
Verified reviewAll is great
Nothing
Dear Adel, Thank you for your perfect 10/10 review! We’re so glad to hear you had a great stay and found our staff helpful. It means a lot to us, and we look forward to welcoming you back again soon! Warm regards, Hotel Atrium Team
Reviewed: August 6, 2025 · Stayed in August 2025
Verified reviewNice hotel, friendly staff, generally good and relatively modern facilities.
Only slight disappointment was the indoor pool in the basement. The climate in Split actually calls for an outdoor pool. Also the bathroom felt like the almost 20 years old style that it is. Bathtub showers are not cool anymore if they ever were.
Dear Thomas, Thank you for your great 9/10 rating and for taking the time to share your experience. We’re happy to hear you enjoyed your stay, appreciated our friendly staff, and found the hotel comfortable and well-equipped overall. Your comments about the indoor pool and bathroom design are noted, we understand preferences evolve over time, and feedback like yours is valuable as we continue to improve and plan future upgrades. We hope to welcome you back on your next visit to Split! Warm regards, Hotel Atrium Team
Dear Thomas, Thank you for your great 9/10 rating and for taking the time to share your experience. We’re happy to hear you enjoyed your stay, appreciated our friendly staff, and found the hotel comfortable and well-equipped overall.… Show more
Reviewed: August 6, 2025 · Stayed in August 2025
Verified reviewReviewed: August 4, 2025 · Stayed in July 2025
Verified reviewReviewed: August 3, 2025 · Stayed in June 2025
Verified reviewReviewed: August 3, 2025 · Stayed in August 2025
Verified reviewNext to joker mall, very clean bathroom and room. Barkeeper was friendly. Airco worked good. They serve a great Heineken beer
Horrible pillows, bed uncomfortable. all a little outdated, just not a very nice vibe, breakfast items that should be hot or at least warm, were not.
Dear Winfried, Thank you for sharing your feedback and for your kind words about our cleanliness, friendly staff, and beverage selection. We’re sorry to hear that the pillows and bed did not meet your comfort expectations, and that some breakfast items were not served warm. Your comments about the overall atmosphere and breakfast have been shared with our team as we continuously work to improve. We appreciate your input and hope to welcome you back for an even better experience next time. Best regards, Hotel Atrium Team
Dear Winfried, Thank you for sharing your feedback and for your kind words about our cleanliness, friendly staff, and beverage selection. We’re sorry to hear that the pillows and bed did not meet your comfort expectations, and that some b… Show more
Reviewed: August 2, 2025 · Stayed in July 2025
Verified reviewLarge rooms, with a very nice balcony. About a 15 mins walk to the old town but bus stops close by. The joker mall is right behind with options for shopping and dining!
While the restaurant is vibrant for breakfast, not much for dinner or lunch…
Dear Abhineet, Thank you for your wonderful 9/10 rating and detailed feedback! We’re glad you enjoyed the spacious rooms and balcony, as well as our convenient location near the old town and Joker Mall. We appreciate your observation about the restaurant atmosphere and will share your comments with the team as we strive to enhance our dining options throughout the day. We look forward to welcoming you back on your next visit to Split! Best regards, Hotel Atrium Team
Dear Abhineet, Thank you for your wonderful 9/10 rating and detailed feedback! We’re glad you enjoyed the spacious rooms and balcony, as well as our convenient location near the old town and Joker Mall. We appreciate your observation … Show more