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Reviews of Falkensteiner Hotel Park Punat- All Inclusive 4 stars

Obala 102, 51521 Punat, Croatia

#37 of 56 hotels in Punat

Guests' Choice

Review score

Based on 395 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8

  • Location

    8

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    7.4

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Showing 1 - 30

  • Reviewed: 23 September 2018

    7.5
    Very clean, food was fantastic, very quiet, fantastic for...
    • Leisure trip
    • Couple
    • Superior Double Room - Sea Side
    • Stayed 5 nights
    • Submitted via mobile

    On our first day, the hotel was overbooked, so we got a single room, instead of sea view double room. We were reimbursed at the checkout though. Seems that the lady that was yelling at the staff got what she needed during check in. (please don't do that)

    Very clean, food was fantastic, very quiet, fantastic for people with young children.

    Stayed in September 2018

  • Reviewed: 29 August 2018

    8.3
    Excellent place for families with small child, and even for couples, at fair cost.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights

    No beach next to the hotel. The one nearby is crowded, smells from urine, dirty and has a feeling from 30 years ago. The place deserves a better beach, maybe a private one.

    Excellent food! Good swimming pool and garden facilities.

    Stayed in August 2018

  • Reviewed: 15 August 2018

    2.9
    Not worth the money.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    They didn’t put a lot of thought into the rooms. They are just very expensive for what they are offering. The staff was nice though.

    It was a lot of money but it wasn’t 4 or even 5 star its was more like 3 star - just. It cost $369 aud per night and for that money I could have had a 5 star hotel.

    Stayed in August 2018

  • Reviewed: 11 August 2018

    7.9
    Overall the stay was nice but one week was enough for us there
    • Leisure trip
    • Family with young children
    • Superior Double Room - Sea Side
    • Stayed 7 nights
    • Submitted via mobile

    The all inclusive offer is not a “real all inclusive”: food, afternoon snacks and soft drinks are included of course but only wine and beer are available during the day. The bar only had 2 cocktails that were part of the package ( sex on the beach and Cuba libre) but the quality of these cocktails were quite poor (sex on the beach was orange juice and cranberry liquor for example) and they were the same ones everyday. Ice creams were all charged, there were no free ice creams for the kids part of the all inclusive deal and they were at 16 Kunas for an industrial ice cream when just outside the hotel you could buy fresh ones for 14 kunas for 2 flavors! I think the hotel should then sell a “full board” formula but not all inclusive if it is not a real one and you still have to pay for half of the things. Regarding the animation at the hotel, we were optimistic as the schedule looked promising with a lot of activities ( Zumba, Pilates, Aqua fitness, water polo and so on...) but in the end it was quite disappointing: the animation were not really announced by the staff and only a few people attended them ( except maybe aqua fitness and water polo ). The animation team clearly lacks budget as for the shows in the evening they had to make their costumes with cardboard or didn’t even have a ball for water polo! I guess they do what they can with what they have. The Falky land area seemed nice but our kids didn’t go so can’t comment on that.

    We stayed at the Falkensteiner Hotel for one week in August with our 2 children. We had a superior double room with sea view located in the secondary building of the hotel. The hotel was renovated last year and you can see that everything is brand new and well designed. The room was nice even if a bit small for the 4 of us. It wasn’t a family room so we had one double bed and a sofa bed for the kids. The hotel facilities are nice, the restaurant area is also brand new and there were a lot of tables, we rarely had to wait to find a free one even if in the second part of our stay the hotel was probably full. It is a family hotel so if you are looking for peace and calm maybe not the best choice as there are a lot of children (small ones) everywhere. The buffet choice was quite large, hot and cold dishes at each meal, pizza every day and breakfast was also pretty good with sweet and salty offerings as well as freshed made eggs or omelettes. There was one large swimming pool for everybody and a little ones for small children. There is also a big slide that the kids enjoy a lot. Sun beds are in sufficient numbers as well. The beach is not directly in front of the hotel, the hotel has a golf car doing regular trips to the beach for 1,5 euros per person (free for kids). It takes about 5-10 minutes to get there and you have to pay for sun beds there if you want one. There was a hairdresser and a spa area within the hotel but we didn’t use it.

    Stayed in August 2018

  • Reviewed: 9 August 2018

    7.5
    Great food and friendly staff
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 10 nights

    There is no beach next to the hotel, the town is very small and there is not much to do. The wifi in the room was very poor...

    The hotel is great for families with little children. The food was great, service very good, rooms are comfortable but small. Convenient free car park.

    Stayed in July 2018

  • Reviewed: 6 August 2018

    10
    Our stay was beyond expectations! We loved it more every day.
    • Leisure trip
    • Family with young children
    • Superior Double Room - Sea Side
    • Stayed 6 nights

    There really isn't a thing that I didn't like except the many wasps at the all inclusive bar between the pools - one did sting my daughter :(

    I really liked the kids programme, playground and the pools. The Falky mascot was awesome! My daughter loved it very much!

    Stayed in August 2018

  • Reviewed: 4 June 2018

    10
    Very clean and perfectly organized hotel, to the minutest...
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights

    Very clean and perfectly organized hotel, to the minutest detail. Healthy and tasty food, daily changing menus. Paradise for children- with special plates and menu, small swimming pool, day and night entertainment. Also for parents - fresh lemon and herbs water everywhere, big and calm rooms, everything at hand. Incredible helpful staff.

    Stayed in June 2018

  • Reviewed: 19 September 2017

    10
    Animation program is very good.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 7 nights

    Most of time it was raining. I didnt know that there are two buildings and only one have restaurant. I have traveled with family whit new born and 2 years daughter. It was difficult to went to restaurant because of the rain. They closed end emptied children pool on the day that only was sunny. The pool is not heated.

    Animation program is very good.

    Stayed in September 2017

  • Reviewed: 7 September 2017

    5.4
    Kid friendly, reasonably good food, clean rooms.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Junior staff. Small rooms. Hotel just opened but some facilities didn't work (AC in some rooms) or was missing yet (fitness equipment). You can't have a proper coffee at the bar before 10am (bar closed) so if you don't like the one served with the breakfast you have to wait or go out ... Location is not great if you want to enjoy the sea too. Nice pools but the floor is extremely slippery near the baby pool.

    Kid friendly, reasonably good food, clean rooms. Nice pools.

    Stayed in August 2017

  • Reviewed: 5 August 2017

    4.6
    Not worth even third the money they charge - what a disappointment Falkensteiner
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    Rude and untrained staff. Misleading visuals - there is no beach and only a small toddler pool for families (despite fancy visuals showing otherwise), the building is very old and only partially restored, small rooms, no minibar. Very hot in the room, air conditioning works only partially. Not enough parking. Check out at 10 am!

    Tasty lunch and dinner despite not having a la carte options.

    Stayed in July 2017

  • Reviewed: 25 August 2018

    9.6
    All , best allinclusive in Croatia
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    All , best allinclusive in Croatia

    Stayed in August 2018

  • Reviewed: 31 July 2018

    5.4
    ...
    • Leisure trip
    • Family with young children
    • Superior Double Room - Sea Side
    • Stayed 3 nights
    • Submitted via mobile

    ...

    Stayed in July 2018

  • Reviewed: 16 July 2018

    8.8
    Great facilities, good location, very nice staff.
    • Leisure trip
    • Family with young children
    • Superior Double Room - Sea Side
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are very small. There are only a limited number of bigger rooms, so book early!

    Great facilities, good location, very nice staff.

    Stayed in July 2018

  • Reviewed: 11 July 2018

    7.9
    Food
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small room no balcony

    Food

    Stayed in July 2018

  • Reviewed: 26 May 2018

    8.8
    I will bee back again
    • Leisure trip
    • Family with young children
    • Comfort Family Room
    • Stayed 3 nights

    for all the locations and value for money.

    It was very nice experience and i can recommend for oder guests to visit your hotel.

    Stayed in May 2018

  • Reviewed: 8 August 2017

    8.3
    Nice hotel for family vacation
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Hotel is still not completely refurbished, although they stated it will be continued in autumn 2017.

    Cousy and clean rooms, nice food.

    Stayed in August 2017

  • Reviewed: 3 October 2016

    8.3
    Very friendly staff.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 4 nights

    Very friendly staff. Greatings from Tereza :-)

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 31 August 2015

    7.9
    Hotel is well situated close to the town center and also...
    • Leisure trip
    • Family with young children

    Family room was quite small for 4 people and was without balcony. There was no wi-fi only one computer with internet connection in the lobby.

    Hotel is well situated close to the town center and also close to the beaches. But the nicer beaches were far so we have to either walk or take the train that was charged extra. What we like that there were some daily and evening activities for children...disco, programm. Staff was very friendly and helpfull. Food was very good and tasty...big variety of meals, fruits and vegetables.

  • Reviewed: 18 August 2015

    7.9
    -air conditioning in the room
    • Leisure trip
    • Couple

    -the hotel interior is a bit old fashioned, could be modernized - best beaches are located about 20-25 min by foot

    -air conditioning in the room -nice staff

  • Reviewed: 11 August 2015

    3.3
    nothing
    • Business trip
    • Solo traveller

    the poor and smelly air conditioner; the room is small, no minibar, design 30 years before this; in the restaurant the air conditioner didn't work; the benefit is not all inclusive, only full pansion

    nothing

  • Reviewed: 4 August 2015

    7.9
    very nice staff ,ladyies on reception speak english german...
    • Leisure trip
    • Couple

    hotel has no pool and it could be closer to the beach. wifi connection not stable and you need to ask for password everytime you need to connect what is annoyng

    very nice staff ,ladyies on reception speak english german,italian simply very good. we enjoyed live music every evening on hotel terrace. food was really good and tasty

  • Reviewed: 2 June 2015

    8.3
    kind personal, good location at the beach, simple but...
    • Leisure trip
    • Couple

    My comfort room was small, too small TV on the ceiling, bad wifi signal-even at the reception.

    kind personal, good location at the beach, simple but tasty food- hotel has a good cook.

  • Reviewed: 2 May 2016

    7.9
    Jellow tap watter.
    • Leisure trip
    • Family with older children

    Jellow tap watter. GSM antennas on the roof, les than 10 meters from my room.

  • Reviewed: 2 May 2016

    8.3
    Friendly staff.
    • Leisure trip
    • Couple

    No tea or coffee included at mealtimes.(other than breakfast).

    Friendly staff. Food plentiful & ok. Free parking.

  • Reviewed: 25 October 2015

    9.6
    Arrived late hotel supplied meal in room which was...
    • Leisure trip
    • Group

    Arrived late hotel supplied meal in room which was appreciated. Very clean and quite hotel.good value for the money .

  • Reviewed: 28 August 2015

    7.9
    Location, food and free parking
    • Leisure trip
    • Couple

    Location, food and free parking

  • Reviewed: 27 August 2015

    8.8
    Mini disco
    • Leisure trip
    • Family with young children

    Mini disco

  • Reviewed: 26 July 2015

    7.5
    Very good for families with kids, Mini Club every evening.
    • Leisure trip
    • Family with young children

    The rooms are pretty small and at least in ours, the mattresses got us back pain.

    Very good for families with kids, Mini Club every evening.

  • Reviewed: 23 July 2015

    5.8
    Staff was frinedly.
    • Leisure trip
    • Couple

    Room was too small. A bit far from the gravel beaches

    Staff was frinedly.

  • Reviewed: 28 June 2015

    7.5
    Staff, food, location,city,beach
    • Leisure trip
    • Family with young children

    Nobody told us that all inclusive also includes wedding party till 03AM that kept waking me up...

    Staff, food, location,city,beach

There are also 13 reviews without text. These impact the overall review score.

Showing 1 - 30

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