Reviews of Jupiter Heritage Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Grabovčeva Sirina 1, 21000 Split, Croatia
#77 of 106 hotels in Split
Guests' ChoiceReview Score
Based on 770 hotel reviews
8.0Score breakdown
-
Cleanliness
8.4
-
Comfort
8.4
-
Location
9.5
-
Facilities
7.9
-
Staff
8.7
-
Value for money
7.8
-
Free Wifi
8.2
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: September 10, 2025
Sonja
Canada8 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Excellent service. Staff is extremely friendly and accommodating.
Stayed in September 2025
-
Reviewed: September 9, 2025
Gregory
United States3 Reviews8.0“Outstanding location, friendly personnel (Evana outstanding), excellent breakfast buffet.”- • Leisure trip
- • Family with young children
- • Deluxe Family Room with Balcony and Sea View
- • Stayed 4 nights
Size of the rooms were smaller and some of the ceilings were lower than expected.
We loved the breakfast buffet, it's contents and presentation.
Stayed in September 2025
-
Reviewed: September 7, 2025
Ernie
Netherlands24 Reviews3 helpful votes8.0“Overall a wonderful stay.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
My choice of bed during booking was a Queen size but got a 2 single bed upon arrival. They should not provide the option if it cannot be met so as not to dis appoint the guest.
Right in the heart of the city.
Stayed in September 2025
-
Reviewed: September 7, 2025
Nick
United Kingdom5 Reviews9.0“Overall very good”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Had to walk with cases
Excellent staff and comfort
Stayed in September 2025
-
Reviewed: September 4, 2025
Katherine
United Kingdom8 Reviews1 helpful vote8.0“A great stay in a centrally located hotel.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast consisted of lots of options but there were lots of little flies on the cakes/fruit. Probably just needed some covering as it wasn’t the most appetising.
Excellent location - perfect position within the walls of the Diocletian Palace. Everything was close by but also not noisy.
Stayed in September 2025
-
Reviewed: September 1, 2025
Kirsty
United Kingdom6 Reviews8.0“Great location.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
WiFi was a little weak.
We had a modern room. Comfortable beds and a walk in shower. Best part of this hotel is the location. A staff member helped us carry our luggage when we left, down the stairs towards the port which was very helpful. Breakfast was good and you can eat outside which was nice.
Stayed in August 2025
-
Reviewed: August 26, 2025
Abigail
United Kingdom4 Reviews2 helpful votes9.0“Had a really lovely time and would overall recommend.”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The shower went from hot to cold a bit.
The staff are all super friendly and kind. The room was beautiful. The buffet breakfast was an absolute feast! Delicious and so much choice. Location is fantastic right in the heart of the Old city, but I didn't get disturbed by people on the streets at night which was good.
Stayed in August 2025
-
Reviewed: August 25, 2025
Clive
United Kingdom90 Reviews8 helpful votes9.0“Lovely hotel with friendly staff in great location”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing!
Location and staff
Stayed in August 2025
-
Reviewed: August 20, 2025
Marlen
Spain135 Reviews8 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
A little bit small room.
Very friendly and helpful staff, very good breakfast and location.
Stayed in August 2025
-
Reviewed: August 8, 2025
Kate
Australia6 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Family Room with Balcony and Sea View
- • Stayed 1 night
- • Submitted from a mobile device
Shower head was tricky Rooftop bar wasn’t open
Great balcony from room 500
Stayed in August 2025
-
Reviewed: August 7, 2025
Kate
Australia5 Reviews7.0“Great location but disappointing accommodation.”- • Leisure trip
- • Family with young children
- • Deluxe Quadruple Room
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms were pretty tired. Pillows were too thin and our fridge didn’t work. Breakfast was ordinary too. Wifi very poor too.
The location was fantastic.
Stayed in August 2025
-
Reviewed: August 7, 2025
Manou
Switzerland13 Reviews1 helpful vote9.0“Recommended for a comfortable and ideally located stay in Split!”- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
No major issue. Just that you have to remove the sink plug to get the water out.
Location is great, just in the heart of the Old town. Staff were super welcoming and helpful. Room was more than comfortable. Wifi is working well. Good value for money.
Stayed in August 2025
-
Reviewed: August 3, 2025
Kuniko
United States4 Reviews9.0“We had a pleasant stay. If you want to be in middle of the”old town, “ the location was perfect.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff was very friendly and gave extra help with luggage and late checkout. The AC worked great!
Stayed in July 2025
-
Reviewed: August 1, 2025
Raymond
Australia6 Reviews8.0“Pleasant and in the best position”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Entry was via difficult stairs
Breakfast was good but some was cold
Stayed in July 2025
-
Reviewed: July 29, 2025
Nancy
Egypt12 Reviews1 helpful vote9.0“Great stay”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
AC in my room was not working perfectly
Amazing location just in the middle of everything, it was bit tricky to reach it in a pedestrian area but close enough to where the car will drop you, just make sure you get direction from stuff and be ready for just on flight of stairs Room is big and comfortable
Stayed in July 2025
-
Reviewed: July 16, 2025
Lucretius
Luxembourg26 Reviews2 helpful votes7.0“Good location for exploring Old Town Split”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Extremely poor value for money, worse than London.
Location was perfect, next to the temple of Jupiter. Got a room upgrade, much appreciated. Only small maintenance issues. Breakfast buffet was OK.
Stayed in July 2025
-
Reviewed: July 9, 2025
Matthew
Australia7 Reviews3 helpful votes7.0“Great location but thats about it.”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
My most recent visit, not so good. Room was large, but filled up with very bulky furniture that simply serves no purpose. Bathroom was oddly shaped with low jaggad ceilings, i had to crouch down in it to use it as did my much shorter wife. Must have hit my head going to the toilet 3 times. Shower head is at waist height, makes zero sense. Aircon non existant. Beds extremely overdue for a change, soft and sunk in. A simple vacuum couldnt hurt under them as well as the dust was thicker than the pillows provided. Very underwhelming.
Lucky dip when it comes to what room you get as they all differ in size and decor. In 2023 my room was exceptional with comfortable bed, it was clean, had a spacious bathroom with a great shower. Location is perfect, away from the noise yet still in the heart of old town. One particular lady at reception was very friendly and informative, had great conversation and was very accomodating.
Stayed in June 2025
-
Reviewed: July 1, 2025
Hannah
United Kingdom9 Reviews8.0“Lovely stay in the centre of Split!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Good location and friendly staff. Breakfast was tasty with lots of choice.
Stayed in June 2025
-
Reviewed: July 1, 2025
Christina
United States5 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Family Room with Balcony and Sea View
- • Stayed 1 night
- • Submitted from a mobile device
The staff was very kind and helpful!
Stayed in June 2025
-
Reviewed: June 20, 2025
Furera
Nigeria10 Reviews9.0“I enjoyed my stay”- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 2 nights
Small sized room
Location
Stayed in June 2025
-
Reviewed: June 19, 2025
Michelle
United States31 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Location
Stayed in June 2025
-
Reviewed: June 17, 2025
Judith
United Kingdom28 Reviews9.0“Picturesque and enjoyable.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Excellent location, great breakfast and attractive buildings.
Stayed in June 2025
-
Reviewed: June 16, 2025
Eugenia
United States25 Reviews2 helpful votes9.0“Very nice hotel, and a great location”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The Wi-Fi was not working in our room very well, we wanted to catch up on the news, but the TV only had a few local channels, the front desk told us that our room will not have any other channels on our TV We asked to get a box breakfast since we had to leave on the boat tour before the breakfast was open, but all we got were two dry pieces of toast and a slice of ham in between. That’s a lost opportunity for someone who paid for breakfast that wasn’t open early enough. A hard boiled egg and orange and a croissant would done nicely and it’s so easy to make. Lost opportunity to buy the company Managing this hotel. This stuff was friendly and nice, but failed to provide adequate explanation pretty much about anything. They had a hard time explaining how to get to the bank. They did not explain how the fairies work so we ended up wasting a lot of time waiting for the ferry, even though we purchased tickets for the specific time.
This hotel is located right in the center of the palace, so the location is perfect. The rooms were quite nice and the breakfast was tasty.
Stayed in June 2025
-
Reviewed: June 14, 2025
Keila
Brazil9 Reviews2 helpful votes8.0“Amazing location worth the value”- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast is weak, considering the rate. Pillow can be improved too.
Location is amazing, in the heart of the old town and after the first time, you don’t even need a gps to find your way home!
Stayed in June 2025
Guests also reviewed these properties:
-
SBH Maxorata ResortMorro del Jable, Spain
-
Agriturismo La CascinettaPieve di Cento, Italy
-
Ringhotel KlövensteenStadt Schenefeld, Germany
-
Hostal Las CumbresConil de la Frontera, Spain
-
Oassis HotelKassiopi, Greece
-
Apartments BalaskaXiropigado, Greece
-
Mesón de LagarteraLagartera, Spain
-
EncantadoraMoraira, Spain
