All excellent, pool water a bit too cold, breakfsst perfect, petsonnel top.

Stayed in April 2024

The rooms need an update. You can hear absolutely everything your neighbor is doing. Unfortunately we were at the same time that a waterpolo competition was taking place and our corridor was crowded with teenagers full of energy at night, so our kids had not much sleep.

The staff was great. The maco building impressed us, not just the kids were under supervision, but the venues were amazing. An special recognition for the buffets (breakfast and dinner). Really good quality price for the dinner. The 6 years old did not pay, and the other 2 kids paid half menu. Taking into account the prices on Dubrovnik where you can pay more than 3 eur for an expresso, 35eur for a quality buffet (that had olive oild station, herbs and salts station, cheese station and much more) was more than reasonable.

Stayed in April 2024

Great for families, kids facilities were amazing

Stayed in November 2023

I wish I have known it’s slow season and they will close the next day. But it turned out we were having good time at their sister hotel

Very good breakfast. Front desk staff are very helpful. They helped us to transfer to another 5 star sister hotel because we had a late flight the next day and they are closed for 3 months.

Stayed in December 2023

The room we got was nest the lobby bar and some guests where noisy late in the evening.

Fantastic brakfast

Stayed in October 2023

dining hall somewhat noisy and with unpleasant low temperature

ocean view room as well as location and setup of pools, recreation facilities, terraces

Stayed in October 2023

Expensive beach bars

Facilities

Stayed in September 2023

That we couldn't stay longer!!

Everything about our stay was fabulous. It was my birthday during our visit & I was truly spoilt. The staff are so professional and friendly. Great facilities, excellent food and the most wonderful location for the coast and the Old Town (with a regular bus from the door step to central Dubrovnik) We upgraded to V Level service and it was extraordinary-we literally felt like royalty! It's definitely worth the small extra payment. We hope to return again as the hotel was so welcoming and there's such a lot to do and see in and around Dubrovnik. Great hotel, great people, great food, great facilities...and the views!! Thank you for an incredible and memorable stay.

Stayed in October 2023

it is a little bit of a distance to old town, which may be of note to some travelers. there are many buses nearby that make it quick to get there. I chose to walk the 45-50minutes to see a bit more of the area, and really enjoyed the walk.

buffet breakfast and dinner had a fabulous selection. the room was huge and very comfortable bed and amenities available. I also used the day spa and other restaurants on site and they were also fantastic.

Stayed in October 2023

Path beside my v level room with balcony and hot tub everyone looking in. Needed to b more private. Also on checking out my wife was asked to pay the bill which I had already paid in advance. This took far to long to sort out

Hot tub on my balcony was class. V level service was excellent. Upgrade to president

Stayed in October 2023

Everything

Stayed in September 2023

I had issues with my A/C which were never resolved and getting clean glasses and cups was a challenge.

It was a beautiful property with lots of options for play or dining.

Stayed in October 2023

Bar prices

So very kind. And especially to my disabled husband. All staff welcoming and helpful

Stayed in October 2023

A very beautiful hotel with incredible views, expansive pool, lots of spaces to rest and relax, and several sites to eat very delicious food. And it was a quick bus ride from the old town. Love it and highly recommend!

Stayed in October 2023

Basically, big generic hotel. A bit pricy.

Modern, big room and public spaces. Very clean, quite and nice view. Big pools. Bus station to the old city just in front of the hotel.

Stayed in October 2023

We had 1 meal in the buffet restaurant which was okay but the food could do with being hotter.

The location, the very helpful and attentive staff, very comfortable and clean room. Lovely pool, although a bit cold, and lovely spacious indoor pool area.

Stayed in September 2023

Loved everything!

Loved everything! It was everything we’d hoped for and more. Nothing was too much trouble for the staff- we will definitely be back ❤️

Stayed in September 2023

The decoration of the room was average however was very clean. The least satisfying thing about the stay at the hotel not the hotel itself but the beach - once you walk down to the beach which is shared exclusively among the Valamar Hotels, you have to pay to rent the sunbeds! Which was a total surprise, and not cheap either. I've never stayed at a hotel that you have to rent a sunbed on the private hotel beach. Also there is a section for the same type of sunbeds but in a "VIP" section which was sitting a metre from the other sunbeds, which a piece of rope separating which I found baffling.

The staff were amazing, I put in a special request to write a message to my partner in petals on the bed - and they did! Also leaving Happy Birthday alcoholic beverage with a message which was truly lovely. They completely exceeded my expectations with this. They also left another alcoholic drink on his actual birthday which was unexpected. You could tell that the staff/management really cared about the customers staying at their hotel. Transport buses to the Old Town were every 7 minutes, which was amazing! I've never come across a more efficient/convenient transport link before. Wish I had this back home!

Stayed in August 2023

I didn't realize that the hotel.is sooo big. Didn't like that prefer a smaller hotels. But enjoyed the stay anyway

Staff was absolutely lovely !! Every and each of them..Including the housekeeping ladies who kindly helped me.to work out how to use the coffee machine in my room. Size of the bed was bonkers !! Sooo big and comfortable:-) Also live music everyday- loved it !!!!

Stayed in August 2023

Only one minus to mention: food. Not bad, but not great. Breakfast provide wide variety of options but unfortunately most of them are quite bland and not quite tasty. Mint tea and croissants, as well as grill options, are great though!  A la cart restaurant unfortunately has around the same level of food, so do not advise to book dinners there (unless there will be thunderstorm).

It was our first trip to Dubrovnik and this hotel seem to be the wonderful choice to stay. Rooms are great and views are amazing. The most amazing thing is a location - it is far from the streets of the main city, with its own parks that are great for walks, and perfect sunset view every night. You can use teritories and amenities of all four Valamar hotels nearby - President's beach (be sure to take your roomcard to uses elevator, but no need to pay for sunbeds and umbrellas, you cand find place without it. also, this is one beach with great entrance to the see and no sea urchins!), Tirena's waterslides and fun pool (it might be designed mostly for chidlren, but there is bar and great variety of sunbeds to relax), and Argosy's amazing pools (what a view!!) and deliciuos menu at pool snack bar (those pizza's are really enough for two, the most tasty food at Valamar). There are really a lot of dinner/lunch options nearby - there is "mall" near Argosy hotel (Asia is must visit), and if you turn left from the President hotel, you'll be at the start of the famous Promenade - lovely evening walk with lots of great restaurant on the both sides (try tuna steak in "More" and fish plate in "Tramuntana"). There are other beach options nearby, including known Capocabana beach, but we went there only once as there are uncomfortable entrance, too many people (it's public beach) and most dangerous - sea urchins, so take your seashoes. And if you want ot visit the city - the bus#6 stops just outside the hotel. You can buy the first ticket in the hotel, but then it's most beneficial to buy Dunbornik pass that includes dozens off locations (City walls tickets alone costs the same) PLUS free rides or the whole time of the pass.

Stayed in August 2023

No lock on room door. Noisy at night (3am)

Great location. Staff were pleasant. Buffet breakfast very good offers huge variety of food. .

Stayed in August 2023

Many stairs to the beach, older people should be informed I guess...

Excelent! Beautiful beaches, great food, nice views, perfect hotel very stilish , bus to Dubrovnik city every like 10 minutes, bus stop right next to hotel

Stayed in September 2023

The beach sand was rough and hard on the feet. Ouch!

Beautiful hotel, friendly and helpful staff, great location with shuttle bus access to the Old Town. Liked having a small balcony overlooking the grounds. Indoor and outdoor pool very clean! Walking distance to the beach across the road from the hotel.

Stayed in September 2023

We were greeted with so much hospitality right from check in. Our room was upgraded, and it was beautiful! We were very happy with the cleanliness and comfort. The pool was amazing, as well as the poolside service. The breakfast was great, there was a huge selection and variety of everything. We would definitely come back here! We loved it!

Stayed in August 2023