Kršnjavoga 1, Lower Town, 10000 Zagreb, Croatia
#51 of 90 hotels in Zagreb
Guests' ChoiceBased on 1383 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
8.8
Value for money
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Dusan
SerbiaA bit dated
Classic hotel for business travelers
Stayed in April 2024
Reviewed: April 17, 2024
Brian
FranceA little further from the center than we thought, but still great.
Comfortable rooms, great room service, nice staff.
Stayed in April 2024
Reviewed: April 10, 2024
Doris-anita
AustriaWe have no criticism, only a small suggestion: we would have been happy about two separate blankets in our double bed...
We have spent two nights in the Westin hotel. The room was spacy and clean, the beds comfortable. We enjoyed that we were able to tilt the window open, despite the 10th floor, which is a great plus over some other hotels. The staff at the reception and in the bar area were professional and polite. Both, the dinner on April 1st and the lunch on April 2nd were of excellent quality. We would particularly like to highlight the waiter's excellent service at our lunch on April 2nd. He was very hospitable and served us extremely courteously. This breed of attentive waiter is unfortunately dying out and we will therefore keep special memories of this lunch.
Stayed in April 2024
Reviewed: April 8, 2024
Jelena
IrelandI wish a member of staff working at the Spa reception was more approachable and professional when dealing with hotel guests and didn't offer a ragged towel because he didn't have a fresh one. For a better experience, I recommend taking a towel from your room.
Excellent breakfast, great location, spacious room, friendly staff.
Stayed in March 2024
Reviewed: February 24, 2024
Arkady
IsraelThe hotel with the old facility and good place.
Stayed in February 2024
Reviewed: February 22, 2024
Leo
CroatiaToo heavy blanket. Poor coffee selection offered for breakfast.
Very polite and kind staff.
Stayed in February 2024
Reviewed: February 8, 2024
Zaklina
Sloveniathe outside look doesn't really give you the impression of a 5* hotel.
nice, clean and cozy rooms. kind staff, great location of the hotel. 10 min walk and you're in the center.
Stayed in January 2024
Reviewed: January 22, 2024
Antony
JapanVery good location, a short walk from old center. Staff was very nice as well, gym was huge,
Stayed in January 2024
Reviewed: January 21, 2024
Ivo
CroatiaCalm, quiet, parking
Stayed in January 2024
Reviewed: December 26, 2023
Melinda
ItalyNot sound proof. We could hear babies crying in neighboring rooms. Bathroom had rust and limescale around the shower and fixtures. Wall paper was peeling in the hallways. Pool belongs to a gym that is attached to the hotel. Had to walk through a dirty locker room and a full gym to access. Towels were not available.
Beautiful views of the city. Large rooms. Restaurant food was delicious. Staff was helpful and English speaking. Easy walking distance into the city. Plenty of parking available under the hotel.
Stayed in December 2023
Reviewed: December 16, 2023
Alexander
GermanyGym equipment is quite worn out.
Stayed in December 2023
Reviewed: December 15, 2023
Snezana
SerbiaRoom
Stayed in December 2023
Reviewed: December 14, 2023
Edona
CroatiaN/A
Clean and comfortable room, soundproof, superb breakfast, and excellent location nearby city center and advent
Stayed in December 2023
Reviewed: December 9, 2023
Loujayn
United Arab EmiratesStaff were friendly , location is excellent walking distance to the centre, breakfast is really good and Halal friendly
Stayed in December 2023
Reviewed: December 7, 2023
Edona
CroatiaCheck-in at 15h and check-out at 12h. There should be flexibilities introduced, especially for the ones that travel by airfare, early arrival due to early morning flights, or late evening flights on departure. Also, the staff at Reception is not very friendly and pleasant.
Comfortable room, clean and quiet. Breakfast is superb with various food and beverages that could satisfy all tastes and health conditions. The location is also good, walking distance to the city center is 10 minutes.
Stayed in December 2023
Reviewed: December 5, 2023
Mardani
United KingdomGreat location Friendly and professional staff Very comfortable and clean Higher floor room with a good view requested and given.
Stayed in December 2023
Reviewed: December 4, 2023
Merkur
KosovoNothing
Location.Facilities( 10 th floor).
Stayed in December 2023
Reviewed: December 4, 2023
Stefano
LatviaIt is not a 5 stars hotel: scriped walls, broken tiles, dirty curtains, vibrating lifters, missing shampoo in the shower, boken sauna
Comfortable room and bed, excellent breafast, friendly concierge staff
Stayed in November 2023
Reviewed: December 3, 2023
S
NorwayThe hotel must be renovated; it really shows the age, being with the furniture or room/bathroom finishing.
Welcoming refreshment in the room.
Stayed in December 2023
Reviewed: December 3, 2023
Sara
SloveniaGreat breakfast! A lot of options for meat and vegi eaters. Worth of money. Friendly staff. 20 min walk to the city but at least a nice walk :)
Stayed in December 2023
Reviewed: November 30, 2023
Desmond
IrelandLocation was excellent
Stayed in November 2023
Reviewed: November 20, 2023
Milan
SerbiaSmall SPA center
Perfect location, good breakfast
Stayed in November 2023
Reviewed: November 20, 2023
Milan
SerbiaSmall SPA center
Good breakfast and clean room
Stayed in November 2023
Reviewed: November 15, 2023
Vladimir
NetherlandsOld Soviet renovated bldg
Location
Stayed in September 2023
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