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Reviews of Anna Grand Hotel Wine & Vital 4 stars

8230 Balatonfüred, Gyógy Tér 1., Hungary

#15 of 16 hotels in Balatonfüred

Guests' Choice

Review score

Based on 912 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    9.2

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    7.1

  • Free WiFi

    7.7

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Showing 1 - 75

  • Reviewed: 11 October 2018

    10
    Most enjoyable stay, would do it again
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit of a walk to the outside dining room, but not a problem.

    Very comfortable room, lovely grounds and surroundings, beautiful walks, great location, friendly and polite staff, easy access to lake, ferries, shops & restaurants.

    Stayed in September 2018

  • Reviewed: 30 September 2018

    8.3
    Old hospital changed to a nice hotel in very beautiful part...
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The level of dinner or breakfast buffet did not match the level of hotel, and some repair work should be done in spa (women showers) and rooms in the modern part of the hotel.

    Old hospital changed to a nice hotel in very beautiful part of Balatonfüred. Kind service. Nice spa, great thai-massage, very experienced lady giving It.

    Stayed in September 2018

  • Reviewed: 12 August 2018

    5.0
    Breakfast excellent.
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Ac not working. No soap in toilet. Hanger for toilet paper not exsiting. Room was not cleaned for second night. No bed madrass to sleep on...sheets directly on base madrass. Defintively not a 4 star hotel....maybe 2 star level.

    Breakfast excellent. Location excellent.

    Stayed in August 2018

  • Reviewed: 6 August 2018

    5.8
    Going down
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 3 nights
    • Submitted via mobile

    This is our 7th stay at this hotel since 2011 and the quality has steadily gone down as the prices steadily go up. This time we had a “modern room” with maggots in the shower and air conditioning that did not work (+33C in the shade outside) and the front desk staff didn’t seem to care. A technician tried to fix the AC but this made no difference and we were told that no other rooms were available, although you could book on line for the same night. And no one ever said “sorry”. The restaurant, which once was almost a gourmet experience, now stocks the cheapest stuff. They must think “anything goes” in high season, very disappointing. This is not a 4 star hotel standard by far anymore, and should not be charging €200 per night unless they invest into keeping the place up. There are plenty of nicer, newer, friendlier places to stay in Balatonfüred at a much better price.

    This once was the gem of Balatonfüred, excellent location, nice wellness and overall ambiance at a fair price. The location and wellness remain a great bonus.

    Stayed in August 2018

  • Reviewed: 9 July 2018

    6.3
    Acceptable
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights

    The area of the parking lot outside in the hotel area is without illumination, not safe !

    Breakfast and location , near to the Balaton lake is good . Room is nothing special but acceptabel.

    Stayed in July 2018

  • Reviewed: 31 May 2018

    4.6
    Localisation
    • Leisure trip
    • Family with young children
    • Modern Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Destroyed rooms, dirty floor and walls, the air conditioning not work in the entire hotel (outside 30 degrees Celsius), hot and muggy everywhere, sleeping and eating very hard

    Localisation

    Stayed in May 2018

  • Reviewed: 30 April 2018

    8.3
    Lovely Hotel, Great Food
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Our room was very small and had only 1 window. The toilette did not flush properly. Even though the weather was warm the hotel did not provide air conditioning until a standard date which meant we were rather warm at night.

    The food was excellent, both breakfasts and dinners. The Thai massage was very well done. The landscaping was lovely and parking was plentiful. The WiFi worked well.

    Stayed in April 2018

  • Reviewed: 10 April 2018

    7.9
    Cool getaway for few days if you are fan of welness & spas
    • Leisure trip
    • People with friends
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was 30 degrees in the hotel, rooms, hallways felt like spa. Other that that, hotel could use a renovation although everything was really clean.

    SPA, food was tasty, building is super nice and picturesque

    Stayed in April 2018

  • Reviewed: 5 April 2018

    6.3
    I expected more for my money. Probably not coming back and not recommending to my friends either.
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 2 nights

    The bed was not so comfy. The room was poor: no, bedside table, no kettle in the room, nothing on the walls like paintings or mirrors... the walls were dirty as well. No gym available in a 4 star hotel?!

    The breakfast and the dinner were outstanding. Very wide range of choices. The spa was good as well.

    Stayed in March 2018

  • Reviewed: 3 April 2018

    5.8
    Unfortunately not up to the market average of a 4 star hotel.
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 2 nights
    • Submitted via mobile

    - Relatively worn-down rooms, furniture and bathroom equipment quite poorly maintained (stayed in a Modern room) and in some cases of low quality (bed matress, plastic shower cabin); - Cleanliness of the carpet in the room and of the bathroom in general has been below current market average (and especially not acceptable for a 4 star hotel); - Walls between rooms are unfortunately very thin and with poor soundproofing, could hear everything both from the floor and from the 2 rooms on both sides (although guests were not especially loud there). Hotel staff however was very understanding about this problem (we could leave earlier than the booked timeline without extra charge). - No separate shampoo/shower gel/soap, all in one in plastic wall dispensers - small thing, but ruins the feel of a 4 star hotel. - Charging extra for parking and for water/juice at (included) dinner is OK if everything else about the hotel is outstanding, but in light of the above this also did not add to the general positive feeling about the hotel.

    - All hotel staff was extremely friendly and helpful, both at breakfast/dinner and at the reception at checking in-out; - Great breakfast and dinner, both concerning food quality/diversity and dining room interior; - Beautiful location of the hotel;

    Stayed in April 2018

  • Reviewed: 21 January 2018

    9.2
    Very good quality of accomodation an services, excellent...
    • Leisure trip
    • Family with young children
    • Modern Double Room
    • Stayed 4 nights

    Breakfasts and dinners would deserve more variety. However, quality of food was very good.

    Very good quality of accomodation an services, excellent wellness. Excellent service personal in the restaurant.

    Stayed in December 2017

  • Reviewed: 6 November 2017

    10
    The location is beautifull even off season, bike rentals at...
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    The location is beautifull even off season, bike rentals at the hotel are easy and bike trails around the lake are very well maintained. The spa, service, food and comfort are fitting of a luxurious 4 star hotel. Recommended!

    Stayed in November 2017

  • Reviewed: 22 August 2017

    7.9
    Lovely place , good location, rooms could be improved .If we can get a better room next time i would love to go back..
    • Couple
    • Modern Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Food was excellent the staff very professional kind and very aware of the guesst.Always promt .Shame of the room where we stayed .Should be a bit more room on the bedside and not even a bedside cabinet , only one side .I need to put my things on the floor.

    Room was very tiny cant even walk to my bed only sideways luckily i am only size 12.

    Stayed in July 2017

  • Reviewed: 14 August 2017

    6.3
    weekend stay, nice spa, nice food, missing the highlight and some extra for that money
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    there are no outside sunbathing areas, though it could be easy to furnish a few. there is nothing to offer beside the name and the location. for a 4 star it should be something more to it, for that money as well.

    It was a crowded August weekend, we found one available room via internet in the Anna Grand, for a high priece - but for a 4 star hotel it was an OK deal. We had the Classic room, in the old part of the building. The room was ok big, clean, with air-conditioning, but an avarage 3 star room, nothing fancy nor modern. The dinner and breakfast was great, nice choices, tasty dishes, staff lively and kind. The Hotel itself is at a vety nice location, in the heart of Füred, good parking garage and the spa area is great. Only weakness : there are no outside sunbathing areas, though it could be easy to furnish a few.

    Stayed in August 2017

  • Reviewed: 10 August 2017

    6.3
    Lots of foreground, nothing background, unhappiness
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 1 night

    The facility is one of the biggest problem. For this money in a 4 stars Hotel you cannot get a robe in your room and you have just 2 sizes of towels. In the room you dont have any snacks. We had a double-szied bed, but the problem was that consists 2 mattresses. But these matresses weren't joint and If you want e.g. hug your partner (because you are 2 persons/couple/etc/doesnt matter), you couldn't, because the mattresses were moved and you just find yourself between them. So it was terrible, if you want to be in connection with the other person, you have to stay on a standard normal mattress or just say "see you tomorrow...." The restaurant is a big question. The breakfast was delicious, fresh, nice and lots of things there, but the dinner was terrible. In the meat-soup you couldn't find meet, only just slamp/mossed-meat. The food was cold and not fresh. As the first impression, we just said, never come back here to eat dinner.

    Its a huge, amazing old, but renovated building. The atmosphere of the place is amazing, Clean and nice. The staff is friendly and helpful. This accomodation is very close to the beach and the citycentre.

    Stayed in August 2017

  • Reviewed: 30 July 2017

    5.4
    The location is perfect
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room smelled disinfectant and we left the windows open to be whole time we were there. Also there s no full length mirror in the room !

    The location is perfect

    Stayed in July 2017

  • Reviewed: 29 July 2017

    7.1
    With proper management this hotel could be a gem of Füred, but it is not!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the rooms look rather poorly, the dinner buffet is really sad, the wine selection is awful beyond words and the waiters make you feel like its 1987

    Spa area is just great and the location is perfect

    Stayed in July 2017

  • Reviewed: 8 July 2017

    9.6
    Just did not get why they gave me the farest room from the...
    • Business trip
    • Solo traveller
    • Modern Double Room
    • Stayed 1 night

    Just did not get why they gave me the farest room from the Reception. It took about 3-4 mins walking to get into the Room from the Lobby. You can easily get lost between the floors/chairs and elevators ...

    Stayed in July 2017

  • Reviewed: 1 July 2017

    3.8
    Very disappointing
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 5 nights
    • Submitted via mobile

    This hotel could have been an amazing place, has such a great potential. Beautiful exterior. Very unfortunate they don't take care of it. There are a lot of interior designer would have been very happy to design fabulous interior.

    They should shut this hotel down and re fit it out. Being a 4 star hotel is a joke. Really don't know how this hotel is still in operation. It was dirty, they don't change towels. The water was leaking from the shower tray. Ac leakage on the wall. Dirty stained decor pillows... Really disappointing, mini bar was broken. Very outdated , modern, room. On the positive side the breakfest and dinner was good traditional Hungarian standard. We have canceled after few days. Not recomended at all!!

    Stayed in June 2017

  • Reviewed: 20 June 2017

    7.9
    location is great, hotel is little bit outdated but still...
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    bed is not comfortable, it is not double bed but twin beds put together, dinner was very poor, we left when we saw poor offer, I suggest to offer accommodation only with breakfast and skip dinner totally as it it does not create good impression

    location is great, hotel is little bit outdated but still the best from other hotel options around, staff is nice

    Stayed in June 2017

  • Reviewed: 15 March 2017

    10
    A great place to relax and enjoy Lake Balaton
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We had a fantastic time at the hotel during our stay. The wellness facility is great - we were lucky as it wasn't crowded at all -, and the breakfast / dinner was good as well with a great selection of meals and drinks. The location of the hotel is very convenient, just a few minutes away from Lake Balaton and the promenade of Balatonfüred. The view was stunning from the 3rd floor terrace!

    Stayed in March 2017

  • Reviewed: 29 December 2016

    4.2
    The building's architecture itself is amazing,...
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Feels like a really old (meaning neglected) castle, stinky rooms with gloomy furniture and carpets, where one just does not step barfeet. The kitchen is very medicore, the way of serving food is way too poor (even on xmas eve). None of the common parts, lobbies are cozy enough to welcome the guests to spend some time there. We booked the hotel for 4 nights, but stayed only 2. I WISH it was a beautiful hotel, the genus loci would deserve it!

    The building's architecture itself is amazing, unfortunatelly, the interior does not follow this spirit.

    Stayed in December 2016

  • Reviewed: 27 August 2018

    9.6
    Beautiful Historic Hotel.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Beautiful Historic Hotel. Staff were very helpful and great facilities.

    Stayed in August 2018

  • Reviewed: 10 August 2018

    10
    We only had a couple of days time so we enjoyed the luxury and pampered ourselves.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All ok!

    Indoor pool. Near to beach and restaurants. Close to transit - went around lake to Tihany.

    Stayed in August 2018

  • Reviewed: 9 August 2018

    7.5
    The location is great
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pretty old building

    The location is great

    Stayed in August 2018

  • Reviewed: 26 July 2018

    4.2
    It was ok but could of been much more.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Dirty bed linen and rooms need upgrading. Air con was poor. Hotel staff could be a lot more friendlier and helpful.

    The location was excellent.

    Stayed in July 2018

  • Reviewed: 9 May 2018

    9.6
    We had an excellent stay here.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    everything was just perfect and kept super clean, therefore I do not understand the mold on the almost each shower in spa/wellness area.

    Stayed in May 2018

  • Reviewed: 7 May 2018

    8.3
    +breakfast
    • Business trip
    • Group
    • Modern Double Room
    • Stayed 1 night

    - air condition did not work - bed

    +breakfast +location +building

    Stayed in May 2018

  • Reviewed: 28 April 2018

    9.6
    happy Easter
    • Leisure trip
    • Family with young children
    • Modern Double Room
    • Stayed 2 nights
    • Submitted via mobile

    no outside swimming pool, or any possibility to open the cover of the pool. We missed the gym too

    the location of the hotel, the dinner

    Stayed in April 2018

  • Reviewed: 10 March 2018

    5.0
    Restaurant outside building, very unusual rules about using...
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant outside building, very unusual rules about using towels in spa

    Stayed in March 2018

  • Reviewed: 10 February 2018

    7.5
    Spa, room comfort
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wine area was not open as advertised

    Spa, room comfort

    Stayed in February 2018

  • Reviewed: 4 January 2018

    5.8
    The restaurant's personal was under the niveau of such a...
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 2 nights

    The restaurant's personal was under the niveau of such a great hotel.

    Stayed in December 2017

  • Reviewed: 15 November 2017

    5.8
    Without any notice you will charged for parking. Coupons staff gave you for massage is not accepted
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Bed

    Wellness

    Stayed in November 2017

  • Reviewed: 14 October 2017

    9.6
    Beautiful location near lake Balaton
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful, great food, kind staff.

    Stayed in October 2017

  • Reviewed: 28 September 2017

    7.1
    Good value.
    • Leisure trip
    • Group
    • Modern Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds were just OK. Did jnot use the SPA

    Good value. Close walking distance to activities. Good value for meals. Staff was helpful and nice

    Stayed in September 2017

  • Reviewed: 14 September 2017

    8.8
    Great stay,great food.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine.

    Better quality coffee for breakfast.

    Stayed in September 2017

  • Reviewed: 7 July 2017

    3.0
    We did not like the outdated room.
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 2 nights

    We did not like the outdated room.

    Stayed in July 2017

  • Reviewed: 27 May 2017

    6.7
    Needs renovation but in the centre..
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 1 night
    • Submitted via mobile

    rather old fashioned and used environment...

    Close to the walking area...that's all...

    Stayed in May 2017

  • Reviewed: 4 May 2017

    7.9
    location
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 2 nights

    low quality food. Poor and very overpriced wine sortiment. Skip the restaurant.

    location

    Stayed in May 2017

  • Reviewed: 16 January 2017

    9.5
    Great location, cozy hotel. I will surely return!
    • Leisure trip
    • Family with young children
    • Modern Double Room
    • Stayed 3 nights

    The bathroom could have more light, one free water drink for dinner would be awesome.

    The location is awesome, near the lake.

    Stayed in January 2017

  • Reviewed: 8 January 2017

    7.5
    Good staf, food were perfect
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wallpaper and carpet are :(

    Good staf, food were perfect

    Stayed in January 2017

  • Reviewed: 31 December 2016

    8.3
    Nice!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice! Good location on the banks of the lake.

    Stayed in December 2016

  • Reviewed: 2 November 2016

    7.9
    Pool
    • Leisure trip
    • Couple
    • Modern Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms could be cleaner

    Pool

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 May 2016

    8.8
    We had nice stay at the hotel.
    • Leisure trip
    • Couple

    Only few small issues: Our toilet was leaking so It had an annoying noise all night. (I only noticed this after going to bed and didn't want to call the reception for repair because It was already too late and We were sleepy. I assume, regarding to the helpfulness of the staff, that it would have been repaired if I call the reception.) There was a bar with loud music in front of our room window until 1am. The steam sauna was weak.

    We had nice stay at the hotel. The dinner was good, the breakfast was basic but tasty. The staff was really kind and helpful and the wellness was fun. The room was comfy and clean.

  • Reviewed: 3 May 2016

    7.9
    Perfect location of hotel, close to main city attractions.
    • Leisure trip
    • Family with young children

    Hotel needs more maintenance, especially the rooms. The bills for the drink in the restaurant at the dinner automatically include tips for the waiters, but at two dinners happened that waiter said neither “thank you”, which is not kind, when you must pay tips. parking is not for free.

    Perfect location of hotel, close to main city attractions. Kind staff with exception of one waiter at dinner. Perfect wellness.

  • Reviewed: 21 February 2016

    7.5
    Amazing location, comfi rooms.
    • Leisure trip
    • Couple

    The water in the big pool and the jacuzzi were not warm enough for a spa after 2 minutes you wanted to come out because it was chilly. The morning of our check-out they started repairing our door from the outside without any notification.

    Amazing location, comfi rooms.

  • Reviewed: 25 November 2015

    6.3
    location
    • Leisure trip
    • Couple

    very uncomfortable/hard bed, very simple bed linen, tiny/far-away TV, lack of bathroom amenities for a 4-star hotel, old/stained towels, no complimentary water in room, cheap furniture, very basic breakfast selection, not 4-star, I would give this hotel-for interior quality/amenities-maximum 3 stars, needs an upgrade, bad parking-hotel access. outside 'grand' looking, but 'old school' inside - a pity, could be a great hotel

    location

  • Reviewed: 22 November 2015

    7.5
    * Location is perfect
    • Leisure trip
    • Family with young children

    * A 4 Star Hotel and only buffet dinner and breakfast, furthermore the quality is only average. * The facility needs refurbishment in many areas.

    * Location is perfect * Spa is very nice * Staff was very friendly and helpful

  • Reviewed: 6 November 2015

    7.1
    Close to Lake Balaton.
    • Leisure trip
    • Family with older children

    The photos of the 'deluxe' room are misleading. It's tiny and shabby, nothing like the picture. The layout of the hotel is weird. To get to the garage you have to go to the first floor, walk through narrow corridors, take more stairs, go through several doors then you'll enter the garage. You get a bathrobe and towel for the spa but had to return the bathrobe to the spa to get back a card covered with flaking plastic before you could check out. The spa entrance was next to the garage which means you had to navigate through a labyrinth to find it. How could this be a four star hotel if you can't leave a bath robe in a room? If they can't change the layout at least they could drop the old communist rules of 'let's complicate things and add something meaningless to stupefy them.' To have breakfast/dinner in a restaurant you have to go through a cafe, then a poorly lit open arcade which was windy and cold and we were dressed for the evening.

    Close to Lake Balaton. Breakfast was good.

  • Reviewed: 27 October 2015

    7.9
    perfect location, very close to the lake and the city centre.
    • Leisure trip
    • Couple

    cleanliness could have been better. the beds were small and have been creaking all the time.the mattresses were not very good either. the wine bar was not well thought through, should be more integrated with the hotel itself and more "lively" - especially since the hotel's slogan also includes wine.

    perfect location, very close to the lake and the city centre. food was well prepared. wellness area is nice. beautiful old building.

  • Reviewed: 4 October 2015

    8.8
    The wellness area, clean and with several facilities.
    • Leisure trip
    • Couple

    The food options, especilly for dinner. I can understand this is a general issue for Hungary (have been living here for 6 years now), but from a 4-star Grand Hotel I would have expected much better, healthier options.

    The wellness area, clean and with several facilities.

  • Reviewed: 25 August 2015

    8.3
    Mostly Surrounding area lots of activities , cafes ,...
    • Leisure trip
    • Group

    shower too small , TV very small not working , no gym , empty room with only Puching Bag , no complimentary coffee making in room , no shuttle bus service.

    Mostly Surrounding area lots of activities , cafes , cultural historical sites . Had pool table , bowling . Pool , Spa, Solarium.

  • Reviewed: 17 August 2015

    6.3
    It is a gorgeous property that has been renovated from an...
    • Leisure trip
    • Solo traveller

    The food was horrible. It is served buffet style, and looks as if it has been out for days. There are flies everywhere I the dining room. There is no wifi in the rooms, only in the lobby, cafe, dinning hall.

    It is a gorgeous property that has been renovated from an old monetary. The buildings and grounds are beautiful to look at. It is situated just behind the main promenade in Balatonfured, close to the marina, shops, restaurants, and cafes.

  • Reviewed: 26 July 2015

    3.8
    Outside (facade & grounds) is nice
    • Leisure trip
    • Couple

    Sink splattered water all over and drained very slow (front desk acted offended when I asked for someone to fix drain); no fitted sheets on mattress, so sheets easily come off the bed; we bought the half board package but the food was horrible; housekeeping was extremely rude when I told them I need 30 more min till they could clean the room; front desk told me when checking in that there was no wifi in room, next day the other staff person at front desk gave me a wireless device to get wifi in the room (but it only works within 5 feet where it's plugged in, so you got to sit at the desk always); miniature golf was literally a joke; pool had loose tile. this is only a 3 star hotel.

    Outside (facade & grounds) is nice

  • Reviewed: 16 July 2015

    9.6
    It was an excellent location, quiet, clean.
    • Leisure trip
    • Couple

    It was an excellent location, quiet, clean. The wellnes area was very interesting. Perfect location to relax and to get out from the city and from the daily stress.

  • Reviewed: 30 June 2015

    7.9
    - This is a grand hotel and it is part of the history of...
    • Leisure trip
    • Couple

    - The bed and the bedsheets were the standard of a youth hostel with a very thin mattress and a paper thin sheet that covered only 7/8 of the bed. -The decor was outdated with lampshades that were dirty and broken. - THE LIGHTING IN THE BATHROOM WAS SO LOW THAT IT WAS V E R Y DIFFICULT TO PUT MAKE-UP OR TO SHAVE. - THE CARPET HAD STAINS ALL OVER. - THE STAFF AT THE RECEPTION WAS YOUNG AND FRIENDLY BUT WAS UNABLE TO GIVE ANY INFORMATION AND WAS ONLY TELLING US TO VISIT THE TOURISM OFFICE. - THE ODD LAY-OUT OF THE HOTEL : NO ELEVATOR COULD TAKE US FROM THE LOBBY TO OUR FLOOR AND THE WALK IS VERY LONG FROM POINT A TO POINT B.

    - This is a grand hotel and it is part of the history of balatonfured. - THE POOL AREA IS VERY NICE. - THE DINING ROOM IS BEAUTIFUL AND IT IS EASY TO IMAGINE BALLS TAKING PLACE THERE DURING ANOTHER PERIOD. - THE STAFF IN THE DINING ROOM IS PROFESSIONAL AND VERY PROPERLY DRESSED. - THE PARKING IS CONVENIENT. - THE LOCATION IS VERY GOOD IN THE MIDDLE OF THE ACTION.

  • Reviewed: 26 May 2015

    4.6
    Toilet flush was too weak, mold in bathroom, sponge bed, and...
    • Leisure trip
    • Couple

    Toilet flush was too weak, mold in bathroom, sponge bed, and unwillingness to help from the staffs(staffs at the reception, not the waiters. They were very helpful) No first aid kit or some basic meds.

  • Reviewed: 3 May 2015

    5.4
    Location, rooms, cleanliness
    • Leisure trip
    • Couple

    3-star hotel management, staff not really polite and helpful with very poor english, mediocre breakfast & dinner, no wifi at the room. Hotel with potential but underutilized!

    Location, rooms, cleanliness

  • Reviewed: 14 April 2015

    7.9
    It was a pleasant opportunity to relax and enjoy the beauty...
    • Leisure trip
    • Couple

    The cafe of the hotel is not that popular because of the very simple design and choice of cakes.

    It was a pleasant opportunity to relax and enjoy the beauty of the place

  • Reviewed: 27 January 2015

    9.2
    A wellness-részleggel nagyon elégedettek voltunk, az étel is...
    • Leisure trip
    • Couple

    Kicsit zegzugos az épület, a parkolóért pedig külön kellett fizetni...

    A wellness-részleggel nagyon elégedettek voltunk, az étel is kiváló volt, illetve nagyon tetszett a kedves és udvarias személyzet az étteremben.

  • Reviewed: 25 January 2015

    5.0
    bed, swimming pool, part of stuff
    • Leisure trip
    • Couple

    -dirty room -dinner, breakfest: no selection, no fantasy, no quality -service: sour waiters -wine: ???less then 8 different glassed, less than 15 to open, no selection at all. few wineries highlighted, the famous avarage ones you can find more in a pub anywhere /include other drinks/ -no cocktail at all -bowling: unfinished , empty fascility

    bed, swimming pool, part of stuff

  • Reviewed: 3 May 2016

    6.7
    New designed rooms
    • Leisure trip
    • Couple

    Food. Spa works until 8.

    New designed rooms

  • Reviewed: 19 April 2016

    10
    Very customer friendly and customer oriented staff.
    • Leisure trip
    • Couple

    Shower needs an upgrade

    Very customer friendly and customer oriented staff. Great lunch menu and exceptional service

  • Reviewed: 29 March 2016

    7.5
    Good breakfast and dinner, parking, best location in...
    • Leisure trip
    • Family with older children

    Miss WIFI in rooms, information prospect in english, service in wellness

    Good breakfast and dinner, parking, best location in Balatonfured,

  • Reviewed: 29 March 2016

    9.2
    nice personal, close to the promenade, rich breakfast and...
    • Leisure trip
    • Couple

    nice personal, close to the promenade, rich breakfast and dinner, good wellness, beautiful historical building

  • Reviewed: 28 February 2016

    7.1
    Really loud fighting through the whole night from neighbors
    • Leisure trip
    • Family with young children

    Really loud fighting through the whole night from neighbors

  • Reviewed: 16 February 2016

    10
    Food perfect
    • Leisure trip
    • Couple

    Food perfect

  • Reviewed: 4 January 2016

    8.8
    The staff at reception were very nice and the spa area was...
    • Leisure trip
    • Couple

    The buffet breakfast and dinner should be improved.

    The staff at reception were very nice and the spa area was fantastic.

  • Reviewed: 3 January 2016

    9.6
    Wellness, medencek, epulet
    • Leisure trip
    • Couple

    Wellness, medencek, epulet

  • Reviewed: 21 September 2015

    3.8
    the location only
    • Leisure trip
    • Family with young children

    not clean at all.

    the location only

  • Reviewed: 23 August 2015

    6.7
    Location
    • Leisure trip
    • Couple

    Food, room, cleanliness. Very basic at this price, all food is buffet not menu.

    Location

  • Reviewed: 3 August 2015

    9.2
    nice parks around the hotel, great for a romantic walk in...
    • Leisure trip
    • Couple

    nice parks around the hotel, great for a romantic walk in the evening

  • Reviewed: 2 August 2015

    10
    Location at the lake, in the city.
    • Leisure trip
    • Family with young children

    Location at the lake, in the city. Food is delicious, Hungarian style.

  • Reviewed: 29 July 2015

    7.5
    Location is perfect
    • Leisure trip
    • Solo traveller

    wi-fi doesn't work in rooms. You can only find it in public spaces

    Location is perfect

  • Reviewed: 14 July 2015

    9.2
    Wifi only in the lobby.
    • Leisure trip
    • Group

    Wifi only in the lobby. If you come by car, you have to go at the garage at first. It's difficult to find at first.

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