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Reviews of Hunguest Hotel Freya 3 stars

8749 Zalakaros, Termál u. 7., Hungary

#8 of 12 hotels in Zalakaros

Guests' Choice

Review score

Based on 324 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.5

  • Location

    8.8

  • Facilities

    7

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    8

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Showing 1 - 14

  • Reviewed: 11 September 2017

    5.0
    On the Internet is offered more than in fact
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    The hotel and also (not so clean) rooms were from the 60th or 70th years of the 19th century. Looks like as an union holiday homes on the seaside – ho(s)tels in the former Yugoslavia at this time. It is realy updated.

    We had variety of food and they were tasty for breakfast and dinners. Unfortunately, the staff practically do not know any foreign language, to a lesser extent German, and English almost no one. For multi-day arrangements, a card for pools is usually included for all days - the first and the last day (three nights, four days, four entries in the pools), but there was a card for only three days.

    Stayed in September 2017

  • Reviewed: 5 September 2017

    5.0
    I felt screwed over.
    • Business trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night

    Don't belive what you see in the pictures in the advertisement, they have no wellness facilities! They just sell tickets to the neighbouring spa. Hotel is old.

    Kind staff. Nice welcome drink.

    Stayed in September 2017

  • Reviewed: 26 August 2017

    7.5
    Was a nice family stay overall.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 6 nights

    Food could have been more tasty, while the selection was acceptable. Wi-Fi was terrible in the rooms, bad coverage / bandwidth. It was acceptable only in the common areas. The floor on the balcony was quite used/damaged.

    The bed was comfortable. The staff was extremely kind and helpful. You could access the bath through a private tunnel from the hotel.

    Stayed in August 2017

  • Reviewed: 26 October 2016

    8.3
    A good hotel , if quality beer is not important to you !!
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    The fact that there is not draft beer available at restaurant during dinner only at bar. However on night we stayed no draft beer was available at bar either as someone had forgotten to place next barrel to cool in time. No milk so no hot chocolete either. One does go to a hotel of this callibre to drink beer from bottles.

    Good restaurant, great location, zalakarosi wellness centre to where you can cross in a tunnel linking to hotel .

    Stayed in October 2016

  • Reviewed: 30 August 2016

    5.8
    Pool's are very good, for children especially.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Personal and staff in hotel don't know any word of English language,for example,bill was printing on German language, which is very important for me to be on English, to I know what I pay, because I don't know any of German Language, mattress and pillows are very bad, rest is ok.

    Pool's are very good, for children especially.

    Stayed in August 2016

  • Reviewed: 24 August 2016

    7.9
    Good destination for a few days to spend time with kids in the water.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 6 nights

    Hotel a bit old.

    Nice outside area with terms and aquapark - e.g. big waterslides, pool with sea waves and area for small kids. (direct connection from the hotel). Nice, new inside swimmingpools (extra paid). Not far from Balaton.

    Stayed in July 2016

  • Reviewed: 7 August 2016

    7.9
    - direct connection to bath is comfortable
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights

    - beds were not too comfortable and the addition bed for the kid was noisy - air conditioning is loud.

    - direct connection to bath is comfortable - food tastes good and there is a great variety of them, though not so good for vegeterians - staff is extremely kind and helpful.

    Stayed in August 2016

  • Reviewed: 5 November 2017

    8.8
    great cost performance
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    direct connection to the medical bath center. friendly staff. good food.

    Stayed in November 2017

  • Reviewed: 13 January 2017

    8.8
    Location is perfect!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Location is perfect!

    Stayed in January 2017

  • Reviewed: 27 September 2016

    7.5
    good price good site
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    all ok

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 March 2016

    4.2
    Direct access to spa via underground tunnel.
    • Leisure trip
    • Family with young children

    The staff doesn´t speak english (with just a couple of exceptions). If you ask anything in english, you get a reply in german. Everything looks fine on pictures however the reality is very different - all equiptment is from last century. Food was like from 1980´ and very very boring - I wouldn´t eat in the hotel restaurant if I look for a good place to eat. Since the breakfest and dinner was included in price, I kinda have no other choice

    Direct access to spa via underground tunnel. Perfect spa environment (kid´s water park, spas, showers...) Unlimited spa accesses included in price of the stay.

  • Reviewed: 26 June 2015

    9.2
    Thermal park and City
    • Leisure trip
    • Family with young children

    Limited access to baths

    Thermal park and City

  • Reviewed: 22 March 2015

    7.1
    Staff very helpful.
    • Leisure trip
    • Couple

    Breakfast. Price, too expensive for facilities. Lunch boring, so don't bother with it.

    Staff very helpful.

  • Reviewed: 23 January 2015

    9.6
    Inflexible for other languages, most of all only Hungarian
    • Leisure trip
    • Family with young children

    Inflexible for other languages, most of all only Hungarian

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 14

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