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Reviews of Hotel Kapitany Wellness 4 stars

8330 Sümeg, Tóth Tivadar u. 19, Hungary

#1 of 3 hotels in Sümeg

Guests' Choice

Review score

Based on 306 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 - 11

  • Reviewed: 17 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    We were concerned that most staff (except receptionists) did not speak English. we were dissatisfied that all the inscriptions and information were only in Hungarian. It was very disappointing.

    Wellness, swimming pools, food were excellent.

    Stayed in June 2018

  • Reviewed: 28 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only one waiter in the restaurant speaks English and we had difficulties in communicating with him. It was not a 4 star hotel, old fashioned, dinner was a buffet and not good quality.

    There is a receptionist who speaks English and Italian.

    Stayed in September 2017

  • Reviewed: 18 June 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Air condition was not working properly - staff informed us that "due to the lower outside temperature it was started just recently and not yet on full power"... for the price of 4 stars I believe the guest should decide by which temperature he wants cool air and not the management.

    Superb location, excellent food - a clear highlight. good wifi. Wellness facilities are good. Very nice atmosphere as there is an interiour courtyard where you have live music in the evening and can have a coffee in the morning open air. It was really lively. The medieval show was also really pro.

    Stayed in June 2017

  • Reviewed: 30 July 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Air in the room was not good - maybe air circulation did not work well. Pools were nice, clean and not overcrowded, but water temperature was rather cold.

    Location, perfect view, evening live music and programs, cocktails:-), nice staff always smiling and greeting us, food.

    Stayed in July 2016

  • Reviewed: 7 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 4 nights

    Music finish early night time

    Bed confortable

    Stayed in July 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 May 2016

    • Leisure trip
    • Group

    Front desk staff and waitresses in the restaurant and at the bar could have been more friendly.

    Great selection of delicious food both during breakfast and dinner. Spa area is also nice & convenient.

  • Reviewed: 28 February 2016

    • Leisure trip
    • Couple

    Pets shouldn't be allowed. There was a dog barking constantly in a room nearby. Probably it was left there by it's owners for the day...

    Wide and plentiful half board dinner selection, friendly waiters especially the restaurant manager lady, we were allowed to swap dinner and lunch. As soon as we asked we got extra pillows and an XXL size bathrobe.

  • Reviewed: 25 August 2015

    • Leisure trip
    • Family with young children

    Staff at the bar needs some polishing and training! I think this is pretty much it - we liked everything & will be surely back!

    Breakfast is amazing, dinner is good too (not super-great as there is no much choice of the vegetarian dishes) but plentiful and various otherwise! Wellness is great; there is a kids playroom and everything is really nice. The gym is basic but the machines are quite new. The staff at the reception is exceptional!

  • Reviewed: 8 June 2015

    • Leisure trip
    • Couple

    Fantastic world-class, modern, sparkling, friendly facility, with an amazing array of things to do and things to enjoy. Great for many types of expert Thai massages, relaxation at the numerous pools, exercise machines, medieval exhibits and contests, unbelievable fort, great museums, walking-friendly historical town with great church, palace, Csarda culinary delight. Kid-friendly and budget-friendly, great value for money. We will return.

  • Reviewed: 3 February 2016

    • Leisure trip
    • Couple

    Excellent wellness experience in beautiful environment. Great middle ages show with feast.

  • Reviewed: 16 June 2015

    • Business trip
    • Family with older children

    Food and location were excellent!

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 11

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