“Great reception and bar on the ground floor. Comfy and clean rooms with everything you need. Personnel incredibly kind and accommodating any request.”
“Most of the things i enjoyed BUT we paid 2.7 million rupiah for laundry service! It's 140 US dollars... It came with still some dirt on some of clothing and had enormous smell of perfume which makes me sick.”
“Very good price for a good hotel. Friendly staff, small but clean rooms. AC in the room was a life-saver. Beds are fine. Breakfast options are available but are very basic (freeze-dried dish). Leaving the luggage for some hours after checking-out was no problem, staff was very helpful and friendly.”
“It's very decent. I understand it takes a lot to maintain a hotel even with the price charged they probably barely made it. Bed was quite comfortable, 4 pillows provided were generous, We were just here to sleep and rest. Aircon is fairly cold just take a while but it worked. Staff is kind and helpful. Despite everything, this hotel is near the street food area at night which is nice. Close to Laundry and pasar kembang to buy kue. Can order coffee at 6 am which is very nice. Water dispenser outside of the room was great. Towels were okay. Just the sheets a bit dirty but we didn't mind as long as it's clean and washed which it was.”
“Good location, with a few shopping centres nearby. Clean room with bedsheets/bath towels as white as snow. Warm, friendly and helpful staff. Fast check-in /out. Somehow, this hotel made me feel at home. Would like to come back for my stay again on my next trip to Surabaya. Keep up your excellent work and services Swiss Belinn, Tunjungan. You have won my heart.”
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