Reviews of Amaris Hotel Thamrin City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Gedung Thamrin City Lt. 6 Blok HT No. 1 Jalan Thamrin Boulevard, 10340 Jakarta, Indonesia

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Reviewed: September 10, 2025 · Stayed in September 2025
Verified review- The staff were very friendly and helpful. Always smiling! - I also liked the fact that the hotel is located next to a huge mall where you can shop all the brands you like! - The breakfast was great.
There are many things I didn’t like, such as: 1. The cleanliness of the hotel, the hotel should consider a through cleaning of the entire property. I saw many roaches in the room, corridor and even at the place when the breakfast is served. 2. It needs a major renovation- bathroom shower could barely get water out. Showering was quite hard. 2. The property needs a lot of maintenance to be considered suitable for guests. It’s very old dated and and needs an update and fresh paint, new furniture etc. I couldn’t even get the bathroom door closed because it didn’t fit its place anymore. 3. Also just keep in mind that the rooms aren’t sound proof at all, so everything happening outside your room or in the rooms next to you is very much audible. 4. The hotel is very crowded. 5. The room doesn’t look like the photos, the pictures are filtered and polished to look vibrant. 6. Couldn’t open the room window because there was a very dirty and black looking corridor that had some AC ducts/ pumps.
Reviewed: September 10, 2025 · Stayed in June 2025
Verified reviewI like the hotel location. Walking distance to Plaza Indonesia, Grand Indonesia, Nasi Padang Restaurant, Thamrin City, Indomaret, Kenangan Coffee, etc..
Nothing
Reviewed: September 10, 2025 · Stayed in September 2025
Verified reviewReviewed: September 9, 2025 · Stayed in September 2025
Verified reviewReviewed: September 8, 2025 · Stayed in September 2025
Verified reviewLocation is great.
Nothing
Reviewed: September 7, 2025 · Stayed in July 2025
Verified reviewReviewed: September 4, 2025 · Stayed in August 2025
Verified reviewReviewed: September 4, 2025 · Stayed in September 2025
Verified reviewReviewed: September 4, 2025 · Stayed in September 2025
Verified reviewReviewed: September 4, 2025 · Stayed in September 2025
Verified reviewClean,the location in central,just by walk to Hotel Indonesia interchange. The staff was so professional especially Ms.Caca in reception. Definitely will rebook this hotel.
None
Reviewed: September 3, 2025 · Stayed in August 2025
Verified reviewNot only the staff are excellent... the facility is also good
Reviewed: September 2, 2025 · Stayed in August 2025
Verified reviewThe location was very convenient, directly connected to Thamrin City Mall. Staff were friendly and helpful, and check-in/check-out was smooth especially to ms Aurel . The room was clean and comfortable for the price.
The breakfast selection was limited and could be improved. The room size was a bit small, and soundproofing wasn’t the best.
Reviewed: September 2, 2025 · Stayed in August 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 29, 2025 · Stayed in August 2025
Verified reviewIt is in a shopping complex
I thought i request for a room with view, but there is no window
Dear our esteemed guest Warmest greetings from Hotel Amaris Thamrin City Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rudiyanto | Hotel Manager
Dear our esteemed guest Warmest greetings from Hotel Amaris Thamrin City Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We wo… Show more
Reviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified reviewReviewed: August 24, 2025 · Stayed in May 2025
Verified reviewReviewed: August 23, 2025 · Stayed in August 2025
Verified reviewReviewed: August 22, 2025 · Stayed in August 2025
Verified reviewBreakfast was good and very friendly staff who were helpful whenever I approached the. The location is excellent if shopping is your thing. the three malls around the hotel means you could always nip back into the room to leave your purchases.
Dear our esteemed guest Warmest greetings from Hotel Amaris Thamrin City Thank you for taking the time to share your feedback. We look forward to welcoming you back to our hotel soon. Sincerely, Rudiyanto | Hotel Manager
Reviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 20, 2025 · Stayed in August 2025
Verified reviewReviewed: August 16, 2025 · Stayed in August 2025
Verified reviewThe staffs were very helpful!
There’s construction going on and it’s a bit noisy
Dear our esteemed guest Warmest greetings from Hotel Amaris Thamrin City Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rudiyanto | Hotel Manager
Dear our esteemed guest Warmest greetings from Hotel Amaris Thamrin City Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We wo… Show more