5.2

Reviews of Kyriad Arra Hotel Cepu This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Raya Cepu-Randublatung KM 2, Mulyorejo, 58315 Cepu, Indonesia

  • Michelle

    Reviewed: July 1, 2024 · Stayed in June 2024

    Verified review

    Beside the smile from the staffs, nothing!

    Everything. The room is nothing like picture. It was creepy and hot water doesn't work, AC making loud noise. At 7.30am the staff knock on your day to ask for laundry even when you have the no disturb sign is hanging at the door.

    Property response:

    Dear Sir/Madam, Warm Greetings from Kyriad Arra Hotel Cepu..... We received your review on July 1, 2024, telling us that our staff only smiles, the rooms are dark, the hot water doesn't work, and our staff doesn't pay attention to room signs. We continue to strive to offer the best quality to our guests and have followed up with the relevant departments. We have noted the comments and we would like to thank you for your loyalty and for taking the time to provide us with a review. We are happy that you will put your trust in us, and we hope to welcome you back to our place. Greetings, Kyriad Arra Hotel Cepu

    Dear Sir/Madam, Warm Greetings from Kyriad Arra Hotel Cepu..... We received your review on July 1, 2024, telling us that our staff only smiles, the rooms are dark, the hot water doesn't work, and our staff doesn't pay attention… Show more

    Kyriad Arra Hotel Cepu
    July 2, 2024
  • 7.0 Good
    Elisa

    Reviewed: February 6, 2023 · Stayed in January 2023

    Verified review
  • Soni

    Reviewed: December 20, 2022 · Stayed in December 2022

    Verified review
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