Cons The only downside was that we had to wait quite a long time in the lobby during check-in.

Pros Check-in: We spent three days of our holiday at this resort. Since we were on our honeymoon, they upgraded our room from a garden view to an ocean view, with a lush green golf course in front and the ocean stretching beyond. The view was stunning, and we really want to thank the hotel for this gesture. The Room: A large TV, strong Wi-Fi, and flawless access to YouTube and Netflix. I thought the room was perfect—the materials used, the heated electronic toilet, the bathtub… and you can separate the bathroom with sliding wooden doors if you like. The balcony was big enough for two people to sit comfortably, and we enjoyed the fresh coffee replenished by housekeeping every morning right there. :) Housekeeping comes twice a day to tidy up, and they provide very nice slippers. I even tore mine, and they replaced them immediately. :)) There was also an iron we used—it worked perfectly. They even provide a rechargeable flashlight in the room. Service: I don’t even know where to start—on a scale of 1 to 10, I’d say 11. Everyone genuinely tries to help you, and you can access all the hotel’s amenities with little to no waiting time. We even swam in the pool on a rainy day and it was heated—such a thoughtful detail. Rock Bar: This is the signature spot of the resort. If you can, definitely book a table here. Watching the waves crash against the cliffs while ending your day in such a high-quality restaurant was simply amazing. Thalassotherapy: Here, the hotel heats seawater and delivers it through 60 different jet systems across various stations. It feels like getting a massage in hot seawater. The experience takes about an hour, and then you still have additional time left to relax. If you have a rainy day during your stay, go straight to thalassotherapy—it’s a wonderful experience. Dining: We tried the breakfast buffet, and it was more than sufficient, offering options from many different cuisines.

Stayed in September 2025

The only drawback was that payments were limited to credit card only, which was a little inconvenient since cash was not accepted.

Our stay was truly wonderful. We really enjoyed the pool, the attentive staff, and the Rock Bar experience.

Stayed in September 2025

A superb hotel, quality services. Everything you want in one resort.

Stayed in September 2025

Beautiful resorts with gorgeous views (incl. the famous paras rocks), spectacular pools, Kubu beach, Saka museum and restaurants! Great intra-resorts connectivity with trams or buggies. Loved all the resorts with Ayana and Rimba stealing the show. Would definitely visit again :)

Stayed in August 2025

None

All the experience was wonderful. Every staff at Resort are soooo nice, they responded to our needs quickly and were always smiling and willing to solve problems.

Stayed in September 2025

The multiple influencers is absolutely out of your control and while entertaining - really prevented us from enjoying the ocean pool in the late afternoon as much as we had been - it was almost overrun with lots of loud people posing and taking photos and doing nothing else... might be great idea to limit the 'photo opportunity time' to a certain time in the day - like the river pool (although sadly didnt get chance to see this)...

The location, the choice - of locations, pools, food, drinks, facilities, everything!... the service surpassed expectations consistently from everyone we interacted with, the tiniest details being considered ahead of when you needed 'it'...the 'best kept secret' location of Kisik lounge - an absolutely awesome find when rock bar was so busy...the ability to roam around the grounds so easily... the catering for little ones... all of it was magical.

Stayed in September 2025

Too many people at the sunset!

Clean and all the amenities

Stayed in September 2025

Spa is severely overpriced Group yoga is at 06:30 (which is not complementary)

Rock bar pool…rock bar…the beach…amazing food and cocktails, the fact that you had access to all hotels. The app. ALL the staff are the most kind, helpful people i have ever met in a hotel We basically only left the hotel once to go to Uluwatu temple Great great instructors for aerial yoga and sup board yoga

Stayed in August 2025

Very beautiful hotel with huge territory and different zones. Fantastic rock bar with amazing sunset view. A lot of restaurants and other bars, the food is very delicious everywhere. The staff is polite, professional, helps in everything. All services are arranged in the highest level

Stayed in August 2025

Lovely

One of the best in Jimbaran

Stayed in August 2025

Bell boys wasn't really welcoming, no smile.

The staff in the rock bar is very nice

Stayed in August 2025

Na

Relax and very good up keeping

Stayed in August 2025

Ver nice setting and lots of space, in a quiet area. Rock bar visit at sunset is recommended. Very nice staff 🤩

Stayed in July 2025

It was very expensive and any additional add-on's like a spare bed, extra charge for additional person (even for a child) is payable. There should be more flexibility.

Facilities were great, scenary was spectacular.

Stayed in July 2025

The hotel is situated in a magnificent area. The view from our room was fantastic and our room was really comfortable. Watching the sunset at the Rock Bar with delicious snacks and cocktails was also wonderful. I would love to stay at this hotel when we go to Bali again 🙏🏻

Stayed in July 2025

Nothing as such.

Decent breakfast though the waiting line to be seated was long.

Stayed in July 2025

Nothing

This is a really top resort. The service culture, the systems, always looking to lift the standards and exceed expectations. The sheer range of options within the resort. The massive property when never feels full even when it is fully booked. Rock Bar is heavily promoted but the seafood restaurant and bar at Kisik is in fact an even better experience. Simply superb.

Stayed in July 2025

What’s there to not like….Everything about the property was beautiful!!

Amazing location, ocean views, clean grounds, variety of restaurants and roof decks bars to choose from. Private beach exclusive to guests only. Different pools to enjoy. Also a golf course to play on.

Stayed in May 2025

Communication was often poor. Quite expensive (for example a spa 1 h massage $aud 250-300 upwards and I could get a mobile massage in room for $28, Bintang beer $12.50 whereas at nearby intercontinental it was $7) Delay in check in by 1 hour despite asking for early check in as a member of our family was unwell that day.

Amazing resort. Amazing design and architecture. A feeling of luxury everywhere. Fabulous housekeeping with tools made up beautifully daily or more. Spotlessly clean throughout every part of the resort. Multiple different areas and fantastic pools, beautiful private beach, shuttle buses regularly and the most amazing dining options, with some right on the ocean to enjoy the spectacular sunsets. Despite being a very large resort it never felt crowded.

Stayed in July 2025

That honzen restaurant was so expensive teppenyaki and food revolting

Breakfast great Pool great

Stayed in July 2025

Nothing

Not ce place to stay highly recommend.

Stayed in June 2025

My husband got a massage whilst we visited and the only negative feedback is that it would have been great to have the offer of a deep tissue/sports massage.

Loved the level and kindness in the service throughout the entire stay. The services were readily available and easy to use. We stayed in the ocean view villa which was perfect. Very spacious for 2 people with a separate lounge room area and our own pool. The pool was a perfect size for used by two people more than a plunge pool but less than a lap pool. The bedroom itself was very spacious with another TV in the bedroom. There was also a TV in the lounge room. The wardrobe was a good size with a full-length mirror that was well lit and the bathroom was very nicely separated from the bedroom and lounge room area. The bathroom itself is also very spacious with a large bath in the centre and two basins on either side of the room. The shower was very spacious with a really nice view of the garden and outdoor area. The toilet in the villa was a Toto which was also a bonus. The resort has so many restaurant options and all that we visited in our time at Ayana were delicious. We also use the gym whilst visiting and had a very positive experience. It is spacious and Aircon with enough equipment to be able to train whilst on holiday.

Stayed in June 2025

A personal reflection that it is quite insular, so you have to be intentional about seeing the rest of Bali. You get what you sign up for however! Food and drink was priced relatively steeply compared to anywhere else.

Staff cannot be praised enough! They were exceptional. Every attention to detail was paid and they showered us with so much joy and hospitality. Any matters were dealt with promptly and sufficiently. A special praise to Betty who was our first point of contact, set an extremely high bar, and all colleagues also met. There is always someone looking after the grounds, be it pool areas or landscape. Food was incredible and whilst I expected it to taste less authentic, was proved wrong! So much to see and do. Went as a couple but perfect for families too. No ask is too big for the staff at all hotels on site.

Stayed in June 2025

Clean, Cozy and Awesome

Stayed in May 2025