Very convenient for everything , breakfast was very good, nice swimming pool

Stayed in April 2024

No sun on the patio.

Very central but quiet too.

Stayed in April 2024

Room cleaning. Room was cleaned however balcony rarely attended too,always bottles left

Location and service

Stayed in April 2024

Not any fault of the staff, but the rowdy party of Aussies who took over one of the pools one afternoon making a total nuisance of themselves. Disgusting behavior. The staff were very gracious while this was happening and even cleared the area of beer bottles when they left.

The location. The staff were very friendly and helpful. A great place to stay. Very gracious staff. Short walk to Beachfront Mall, restaurants and beach.

Stayed in March 2024

Should do self serve tea and coffee for free with breakfast

I like the swim up room with swim up bar at rear of property. Also the location which is right in the heart of poppies lane. Barber shop eats and pubs right here

Stayed in March 2024

It’s getting old and dated.

The pool access rooms and location are great.

Stayed in March 2024

Older hotel, no issues but starting to show its age in places

Perfect location, helpful staff, clean and tidy

Stayed in February 2024

All good

All good

Stayed in February 2024

Shower pressure and heat not the best in our room

Nice pool Great sun trap Great location

Stayed in February 2024

Shower was mouldy and sometimes smelly.

Property was central to everything and the Friday night bbq dinner was so much fun and delicious. Right near a lot of restaurants and 5 min walk to the big shopping mall. The hotel really went above and beyond for my son’s birthday with amazing balloons and decorations.

Stayed in February 2024

The sliding glass door in the rooms for both rooms locked but large enough gap for the odd mozzie to get in and the sheer curtain needs a good wash like mould appearance around edges Make sure you bring your own soap and shampoo the body wash/shampoo is an all in one in the shower found it did not lather well ok for body wash no good as shampoo

We were on the 3rd floor top level towards the end overlooking the main pool area. Good location close to most things especially the beach walk shopping centre. Mini marts directly across road. We called reception the 2nd day we were there as no 2nd towel hand towel or body wash in shower was empty they came straight away and filled up the dispenser. Staff were friendly. Could not check in early as they were not ready but was okay they lock up your bags and we went for lunch at the big shopping centre for late lunch and aircon. They say they try to meet requests where possible and luckily enough both our requests of a quiet room and rooms next to each other were possible

Stayed in February 2024

Drunk patrons at poolside swim up bar getting progressively louder starting at 10am and going strong until at lest 10pm 3 out of 4 nights we were there. The spa was of poor quality - looked messy and staff unprofessional Also didn’t like the local drug dealers who sat outside the hotel driveway every day. Security just watched them didn’t do anything else.

Location great Staff helpful

Stayed in February 2024

Nothing

Always enjoy staying here, the breakfasts are great value with lots of choices. Rooms are always clean and staff are very helpful.

Stayed in January 2024

Location

Stayed in February 2024

We had a room leading in to the swimming pool well worth the extra for it

Stayed in February 2024

prices are increasing

location

Stayed in January 2024

The food wasn’t the best except for their pizzas and chips, and their spa was overpriced compared to others on poppies lane and not a very good set up either.

I loved the swim up bars

Stayed in February 2024

Nothing

Just ok

Stayed in January 2024

shower and basin drains way too slow and aircon dripped water

location and pool bars

Stayed in January 2024

Everything was great. If I had to say something it would be that there was no menu for room service in the room. Only a QR code which I don't bother with.

Great breakfasts, plenty to choose from. The pools are nice, room is spacious and clean. Loved the pillows and the comfortable bed.

Stayed in January 2024

Like allot of hotels shower area could use some maintenance but not a deal breaker

Great service with a smile and value for money will be back

Stayed in January 2024

The location was perfect for us. The staff was friendly and accommodating The room was large, and the bathroom was smaller than expected, but no issues

Stayed in January 2024

Requested ground floor rooms got 3rd floor

Lagoon pool

Stayed in January 2024

Aircon in room 203 average. . Cleaners need to change water more often when cleaning the floor . Use to get dirty feet in room . Still very happy though.

Didn’t have bread .

Stayed in January 2024