6.4

Reviews of HATMA ASHRAM, A Self Healing-Restoration-Calibration Studies This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Ikan Kakap , 83352 Gili Trawangan, Indonesia

  • Olivier

    Reviewed: August 23, 2024 · Stayed in August 2024

    Verified review

    Nice looking little hotel with fairly traditional architecture. Few steps to the beach. Colourful swimming pool, free water.

    Quite noisy as the accommodations are.made.of wood, not on the beach (although not a real issue), very little to no service (no food served, not bicycles renting and no arrangements made with other service providers to offer these. The staff is nice, although quite a different standard from a regular hotel.

  • Mr

    Reviewed: August 16, 2024 · Stayed in August 2024

    Verified review

    Fantastic location. Quiet location away from the nightlife of the island but at the same time convenient.

    The only thing missing is breakfast and laundry service.

  • Matylda

    Reviewed: August 12, 2024 · Stayed in August 2024

    Verified review

    Good hotel, amazing architecture, cool rooms, and very friendly staff. Away from the hustle and bustle of the very heart of Gili T, right next to the beach. It's about a 20-minute walk to the port, which didn't bother us at all.

    The hotel is in need of some renovations, and the pool requires a complete overhaul. There are no breakfasts or restaurant available at the hotel, which makes it difficult to spend extended time there during the day. The rooms also lack several details, such as bedside lamps. It's evident that a lot of heart was once put into the hotel, but over the years, that passion seems to have faded. It's a shame because it could have been an absolutely exceptional place.

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  • Nina

    Reviewed: July 18, 2024 · Stayed in July 2024

    Verified review

    The bed is one of the most comfortable bed I have slept in. Was hard to get up from sleep.

    The pool is not maintained. There was a bunch of white goo inside.

  • Sumo1618

    Reviewed: October 20, 2023 · Stayed in October 2023

    Verified review

    Pool was great, room small but pleasant. TV didn't work, no kettle or water in room. Little out of way if you can't walk far but staff very helpful.

    No TV , no kettle, no water.

  • 7.0 Good
    Ramsha16

    Reviewed: September 28, 2023 · Stayed in September 2023

    Verified review

    the whole vide was very colourful, pool was also very nice.

    wifi connection was weak in rooms, no dining options at the hotel

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  • Sarah

    Reviewed: September 26, 2023 · Stayed in July 2023

    Verified review

    Beautiful hotel.Very friendly and helpful staff. Very quiet location given that Gili T is a party island

    Quite a walk to the main port/restaurants/shops. Best to use bicycles

  • Mei

    Reviewed: August 26, 2023 · Stayed in August 2023

    Verified review

    I like how colorful it is and the reception was helpful. The stay was also comfortable, we had all basic necessities.

    The distance can be quite inconvenient as it is quite a distance from the port and they don’t provide bicycle rental. So after making your way to the hotel finally under hot sun, you still have to walk out again to find bicycles for rent.

  • Agnieszka

    Reviewed: August 23, 2023 · Stayed in August 2023

    Verified review

    We had a great time at Bleu Verde. It is beautiful and very picturesque. It is true that there are some things that are getting a little old but they are minor issues. We had a big 3-room apartment with two bathrooms. Everything was clean. If you want to have your room cleaned during your stay you have to inform the personnel. The beds were very clean and super comfy. Extra points for a regular mattress on top of the fold out bed. There was hot water in the shower. Bathroom was half open which made it a great experience (birds singing etc.). Pool was beautiful with colours but it definitely needs renovation (some tiles missing, lights are secured with tape). The place is in the north of the island so it really is quiet and great for good nights sleep. AC works well. There was a whole fridge stuck with water bottles and new bottles delivered every day. In our room rate we got free bikes to use to move around the island. Just 200m from the hotel you can snorkel and see turtles - the best time is around 11 a.m.

    It would be nice to have some sheets for under the blankets to sleep. Not a big problem because blankets were super fluffy and comfy. The biggest disadvantage was lack of breakfast in the hotel even though the hotel restaurant was supposed to be opened in August. We had to go to eat breakfast outside. Water bottles were a nice touch but it would be so much better to just have a water distributor to refill multiple use bottles instead of producing so much plastic.

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  • Caitlin

    Reviewed: August 23, 2023 · Stayed in August 2023

    Verified review

    The pool area was nice.

    One problem after another here. They emailed on the day of check in to say there was no hot water in my room and that I could cancel if I wanted. But at that point I was already on my way and there was no other accommodation available. They agreed to a 15% off. Check in wasn’t a smooth process because of this. I had to start cancelling my booking online for them to issue this. After check in I was in my room and was disturbed to be told I owed more money because they undercharged me. I paid this. The following day they needed access to my room to fix the heater so I left the key with them. I came back, got my key and got ready to go out for dinner. When I came back later that evening my room door was wide open. I walked into my room and there was a man in my bathroom with all the shower floor pulled up. I wasn’t warned about this, so some of my valuables weren’t put away and my clothes were left out. I was so unhappy about this, so much so that I complained! The bathroom was full of mud so I was told I could change rooms. This meant I had to start packing up after getting in from my dinner. It wasn’t cheap accommodation and I was expecting it to be relaxing - it was anything but! They offered their apologies but it didn’t feel enough considering the amount of money I had spent to stay there. Very disappointed.

  • Nishant

    Reviewed: August 22, 2023 · Stayed in August 2023

    Verified review

    Beautiful property just a few minutes walk from the beach. Colorful, natural and very comfortable. Best part, complimentary drinking water is provided at the property and the care takers are always ready to help you with anything that you need.

    The access road on foot is a little difficult due to beach sand if you are carrying luggage. Would recommend people to definitely use a horse cart during arrival.

  • Kevin

    Reviewed: August 13, 2023 · Stayed in August 2023

    Verified review

    Really comfortable beds, Michael at reception was extremely helpfu and organised bikes and was always on hand for any enquiries. Unlimited bottles of water left out and it's quiet at night time.

    The room is a little bit small but still cosy, and it's a little far away from the centre of the action.

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  • Maria

    Reviewed: August 12, 2023 · Stayed in August 2023

    Verified review

    Everything. Especially, how attentive the staff was.

  • 7.0 Good
    Valentina

    Reviewed: August 10, 2023 · Stayed in August 2023

    Verified review

    I didn't like sleeping in a bed with a bottom sheet and no top sheet

  • Laura

    Reviewed: August 8, 2023 · Stayed in August 2023

    Verified review

    Beautiful design, helpful staff, quiet location.

    Pool has some missing tiles but no big deal

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  • Fiona

    Reviewed: August 2, 2023 · Stayed in August 2023

    Verified review

    The property is well cared for and the staff are attentive to all the details to make your stay comfortable. The pool area is beautiful, and although a short walk to the beach the tranquility was perfect.

  • Mpho

    Reviewed: July 25, 2023 · Stayed in July 2023

    Verified review

    The only thing I liked was that it was close to the other side of the beach.

    The hotel facilities and staff were horrible. The shower initially had no hot water, the tv wasn’t working, the pool not the best. The worst part was the bed had ants and I couldn’t sleep. There were huge roaches in the bathroom, I had the worst experience at this place and wouldn’t recommend it. If you book it, make sure you get the refundable option!!!

    Property response:

    Dear Mpho, First of all thank you for booking to our hotel and thank you for taking your time to write this review. We also happy that you enjoyed the beach behind our hotel. We hope you encounter with some turtles there. First of all you are entitle to write whatever you like, but we also has the right to tell our side of story. 1. Lets start from your arrival , You asked us to meet you at the port to cary your luggage. It is only "one" luggage with wheels and she needed to walk or drag her luggage only 10 meters to the line of horse carriages, the next transport. We refused to wait for her at port as we have limited staffs and she only have one lugage to carry. She was upset upon check in. 2. She has changed of mind after she visit the central area where the bars and clubs are, although central area is only 4 minutes leisure ride along the beach by bicycles. Then She requested to cancel the remaining of the stay ( another 2 nights) which was not possible because she booked the room with a non refundable option which is cheaper than refundable option. We clearly advised her in our welcoming message that our hotel is located in more green area, very serene and peaceful, only 4 minutes by bike to bars and clubs area. Good for family and good night sleep. 3. Then the terror has started. She throwing tantrum every single day to all our staffs. She also complained to Booking.com reporting that we have tried to cheat her by giving her the room she didn't book. Well, it iwas true though, we tried to upgraded her for free!!! as a good gesture to make her happy. We upgraded her to more expensive " Pool Access Room" . This room is on the ground floor. Her original booked room was the cheapest room on second floor, we do not have any other cheaper room category than the one she has booked. So why did we cheat her by upgrading her to more expensive room? Doesn't make sense. Apparently she was unfamiliar with the term " free upgraded room". 4. Another terror was, suddenly she produced a photo of cacroach out nowhere right after we refused to refund her. 5. Other terror was, She let the shower on for hours in order for us to pay high water bills. The island doesn't have water source, our water come from destilled sea water processed by private company. Resulting the water cost is very very high. Although we have abundant water, saving water for environment is very important on the island. 6. Her terror was not stop there. Upon check out, she steal our room key with her. We don't like conflict, we let her steal the room key. All these hassle happened because she didn't do the due diligent researching about the location of our hotel. Despite only 4 minutes ride to clubs and bars, she asked us to pay for her own mistake. She booked non refundable room, she asked us to pay for her own decision. If she wanted to move to other hotel, just move and be responsible of her own mistake and her own decision, instead of throwing tantrum and smeared our reputation. We wish her to have good trip. Regards, Reservation Team

    Dear Mpho, First of all thank you for booking to our hotel and thank you for taking your time to write this review. We also happy that you enjoyed the beach behind our hotel. We hope you encounter with some turtles there. First of all yo… Show more

    HATMA ASHRAM, A Self Healing-Restoration-Calibration Studies
    July 26, 2023
  • Ashley

    Reviewed: July 18, 2023 · Stayed in July 2023

    Verified review

    It was far away from the main strip and you couldn’t the daily x3 prayers/partying. Beautiful exterior. I loved the pool in the day and night! Great way to start/finish the day. the aesthetic was nice. Daily water + daily cleaning of room. Very close to turtle beach.

    I was advised that there was still restaurant + yoga room were still under construction so was aware of this. I enjoyed my stay but if you are a picky/anal person you wouldn’t enjoy it. Biking in the dark was a bit of a challenge but there are many easy landmarks to learn your way.

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  • 7.0 Good
    Jaafar

    Reviewed: July 7, 2023 · Stayed in July 2023

    Verified review

    It's a beautiful colorful hotel located away from the busy areas. Very close to both turtle points, the northern and the eastern one. The staff was absolutely fantastic, they helped us with everything and made our stay great. We got a nice upgrade before arrival and we're thankful for that. Unfortunately the hotel needs some extra maintenance especially the swimming pool, and it will be great for the guests.

  • Dale

    Reviewed: July 4, 2023 · Stayed in July 2023

    Verified review

    Little away from the beach so that made it very quiet. If you don't want to be near the party central part of Gili Trawangan then this is the place for you.

    Easy to find your way back each night It is has a pool and a great shower

    Property response:

    Hi Dale, Thank you very much for your generous review. We are happy you enjoyed your stay in our hotel. We are proud to be a peaceful and serene hotel located few steps from beach. Thank you for bringing friendliness and positif energy to our hotel and to our staffs during your stay. Hope we see you again. Regards, Staff & Management

    Hi Dale, Thank you very much for your generous review. We are happy you enjoyed your stay in our hotel. We are proud to be a peaceful and serene hotel located few steps from beach. Thank you for bringing friendliness and positif energy t… Show more

    HATMA ASHRAM, A Self Healing-Restoration-Calibration Studies
    July 4, 2023
  • Verena

    Reviewed: June 24, 2023 · Stayed in June 2023

    Verified review

    lovely place, colourful and leafy on the quiet end of the island. short walk from a lovely stretch of beach with a variety of restaurants without being too “party”. nice pool and comfy bed. staff was super helpful and attentive 🙏

    Property response:

    Dear Verena, Greetings from all staffs in Bleu Verde Hotel. We remember you as the sweet and lovely guest. We also would like to say thank you to have you as our guest . Thank you very much for your generous review. Hope to see you again soon. All Staffs

    Dear Verena, Greetings from all staffs in Bleu Verde Hotel. We remember you as the sweet and lovely guest. We also would like to say thank you to have you as our guest . Thank you very much for your generous review. Hope to see you again s… Show more

    HATMA ASHRAM, A Self Healing-Restoration-Calibration Studies
    June 28, 2023
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  • Carol

    Reviewed: June 19, 2023 · Stayed in June 2023

    Verified review

    The staff were so friendly and helpful!

    Property response:

    Hi Carol, Thank you for your compliment to our staffs and also generous review. We are happy to learn that you and your group enjoyed your staying with us. Our staffs remembered how friendly and happy your group were. Your group were always polite, smiling and greeted our staffs. Those gestures made their days, and they convey their regards to you. We hope to see you again in the near future. Regards, All Staffs

    Hi Carol, Thank you for your compliment to our staffs and also generous review. We are happy to learn that you and your group enjoyed your staying with us. Our staffs remembered how friendly and happy your group were. Your group were al… Show more

    HATMA ASHRAM, A Self Healing-Restoration-Calibration Studies
    June 28, 2023
  • Joyce

    Reviewed: November 10, 2022 · Stayed in October 2022

    Verified review

    Colourful and fun. Away from the noise but down the lane from an awesome beach for snorkelling.

  • Hans

    Reviewed: September 23, 2022 · Stayed in August 2022

    Verified review

    A very beautiful wooden hotel, a little piece of heaven in middle of nature. Very peaceful amidst vibrant colors of the tall windows and abundant pink, Bougainville flowers. There were no sounds except various birds were chirping all afternoon. We experience very good night sleep and woke up and felt very fresh. It is very good for middle aged couple like us. Staff were also super friendly. Beach just behind the property, we snorkeled there and met beautiful Sea Turtles and fishes. Biking inland the village was also interesting. Having tasty ice cream while having a stop on the sandy beach and enjoying clear turquoise water and array of mountains in distance. All that were true luxury to us.

    Nothing, all very good.

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