The towels are old and torn

The room is clean

Stayed in July 2023

ticket free parking for guest hotel is verry annoying..we must ask to staff hotel to give free parking..i supposed to be just input the number for quest car...i should rate 5 star because of this..i just rate 4 star

the prize and location is good...

Stayed in July 2023

i found smell towel (4 towel!!) when wet the carpet looks like not clear enough (dust & rather smeel)

location is very good, near the shopping center. rooms spacious. many connecting rooms

Stayed in April 2023

The parking lot is located at 7th floor where it's a bit uncomfortable to get there by yourself. Fortunately, vallet parking is available so we don't need to drive all the way to the parking lot,

Quick check-in and check out. Nice hotel ambience. Good location in the central of the city with a big mall located just next door. Clean bedroom with comfy bed.

Stayed in December 2022

Shower water was not enough hot. Colour of water is brown . I guess it is old pipe system. Better have a filter to clearn water

Spacious room. Cleanning quality better than before. Pillow is hard enough

Stayed in December 2022

Room 848 very noise at night time and wifi not stable

Stayed in October 2022

The room needs to be a deep cleaning as both our kids had an allergic when playing in the room (We didn't report or complain to the hotel about this issue, we only asked Housekeeping to vacuum our carpet)

Good location with a mall at the next door Good room size Good staff hospitality

Stayed in September 2022

I have really uncomfortable thing !!!!! That is internet connection !!!!! I can not fully watch YouTube or Netflix bt my laptop. Wifi signal continously has drorpped so it is very difficult to watch any streaming. Even I have to access to my company web for working. Something is happened. I can not work because very low level of internet connection and internet speed. I didn't have any internet issue when I was in Jakarta and Borgor during similar times (I was in jakarta and borgor one week ago) If you have to do something with internet, I can not recommend this hotel. It is very very terribles

Everything is perfect except only one thing

Stayed in June 2025

It was good

It was good

Stayed in February 2025

/

Stayed in March 2024

Actualy I was a little hesitant about booking at this hotel again, I have booked twice in 2021, 2022 and found the room was not clean, But because I needed a large room for my family I was forced to try again hoping that the hotel will be improved It turns out even more disappointing, Room furniture too old n dusty, not well maintain at all Smelly bathroom, sink clogged even room telephone didn't work, we called the staff, the response was very slow we even have to come to receptionist since no staff coming after requested Iit really doesn't have 5 star value, Ffrom cleanliness, staff the nor the stabdard quality of services.

The location

Stayed in April 2024

The service had gone down majorly, we had 3 rooms booked and all 3 were dirty and service was horrendous!!

Honestly, i stay in PO every time im semarang on business, but this year was a disaster. Everything was disappointing, the staff, the rooms the service. We had to cut our stay and change hotels.

Stayed in March 2024

infrastructure e.g. furniture, bathroom is old, needs replacement. Carpets are very old and look extremely dirty/odd......please take it out.....replace quickly....

Comfortable bed; excellent breakfast buffet Staff is excellent & very service minded

Stayed in September 2023

the towels are old!!! ripped on the sides…

location close to mall

Stayed in June 2023

They don't maintain the equment in the room, the refrigerator doesn't work, in fact, it is warm inside the fridge and the knop to set the coller/temperature is damage. The air conditioning doesn't work properly. I set the temperature to the lowest and set the fan speed to highest but still pretty warm in my room. The worst is when I checked out and asked to have a printed invoice for my office and the Receptionist said I can't get it, because I booked tnrough Booking.con, I should use the one from Booking.com. in which I never get such issue in many other hotels that I also booked from Booking.com. I left the Receptionist without the invoice. Later on, my colleague, who I booked his room together with me through Booking,com, checked out, and he asked for the invoice, the Receptionist gave it without any comment. Just a few minutes different the service is completely different. I feel that I was treated differentlt, because I am a local Indonesian, while my colleague is the western guy from Netherlands. This is totally unacceptable and very unppropriate acts of the Receptionist, which make me to decide for not to go this hotel again.. forever.. because of such ridicoulus and unacceptble treatment. Shame on you local Receptionist!!!!!

The location is in the city and connect to the shopping mall.

Stayed in March 2023

The hotel needs maintenance and refreshment in many areas. Carpets and wallpapers were smelly and stained. Bed sheet had holes (torn). I found remaining trash in the bathroom from the previous guest. I didnt complain, just cleaned it by myself. Room is dark and smelly, for some reason it is their standard to close the curtain before the guest come in, which avoid sunlight to get in. So when guests came in, it felt murky and depressing.

Location is great, at the central. Pool is okay. Club lounge is okay. I like the lemongrass air freshner at the common area.

Stayed in December 2022

Staff helped me get RTPCR test

Stayed in February 2023

The carpet not clean, the towel broken, the toilet was dirty and smelt not good, and the lift indicator light its off.

The location connected to the mall

Stayed in December 2022

room linen is old and torned out. needs to be changed and fresh.

Stayed in December 2022

On one side it feels hard to say but for me Po hotel is done. I was there before COVID 2019 every year two times for business. and alway had a good time. not this time! i was already surprised cause of the low price of the suite but now I know why. Everything is old, broken, stained or not working from the bedlinnen to WiFi to the phone on the bed stand to al the stains on the vloer (that one raisins eyebrows ). The breakfast is poor and no healthy things are available. I booked two nights but a leaves already after one night. They need a compleet restoration from top to bottom to fix this. Po Hotel fix this! and be the great 5 star hotel you ones where.

Stayed in December 2022

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in November 2024