Reviews of Dekuta This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Staff were very friendly and helpful Room was clean and good location to pool Breakfast was great

Wifi was a bit hit and miss

Loved the comfy bed and the close vicinity to the beach. Staff were always very helpful.

Breakfast was good but no variety from day to day. Don't allow people to smoke where others are eating. Since 2012 the law in Indonesia prohibits smoking in resturants so please enforce this. Also our TV's did not have youtube as advertised. Hot water didn't work after 6pm.

Good value. Nice room. Nice swimming pool.

Location is excellent, staff are helpful, very close to the mall, beach, and markets.

Good location, very close to the beach. Bed was comfortable and room was clean. On site restaurant and room service available. Staff were very helpful when checking in and out, we requested two rooms side by side and they were able to accommodate.

We stayed on level two and rooms were all accessed by stairs, which wasn’t too bad. There is also a busy street right outside, which was slightly noisy at night but okay.

the only advantages of this hotel are: • location: there are many restaurants nearby, a convenience store, small shops, a big mall just in 3 minutes of walk, and the beach is just in 5 minutes of walk • the swimming pool was neat and clean • you can call a massage therapist to your room, and it's not overpriced • the linen and towels seemed clean

unfortunately, the hotel was presented better in the Booking.com than it is in reality. I'm not picky, that's why when I came to check in and got the room, I decided to stay. • the room: the facilities are very old, especially the bathroom which is dirty as well. the balcony door is quite old and doesn't lock properly, that's why you hear all the noises at any time of the day and night, and don't obviously feel safe. the door locker also absents. the price for the room is pretty high for what you got. • the swimming pool: even tho it's clean, the entrance isn't convenient. there's a gap between the ground and the pool ledge, that's why you can easily slip and get traumatized. it happened to me and I hit my toe. • cleaning: there are so many insects in the room, the floor isn't clean, the towels weren't change even tho I placed them on the place the hotel pointed to place if I want the towels to be changed. the bathroom cleanliness is very poor. • SAFETY: on the 3rd day of staying in Dekuta I came back to my room in the evening and found a waste plastic bag in the wardrobe. there was not only the waste from my room, but also the empty beer bottles which I didn't even use. why was it in my room? I have no idea honestly. when I complained in the reception, they just say "sorry miss", but didn't take the waste out. I heard the loud screams under my balcony and felt extremely unsafe. especially you can imagine the feeling with barely being able to lock main and balcony doors. I decided to change the hotel immediately. I paid for 4 nights, but stayed only for 2. wouldn't recommend this hotel tbh. maybe before it was better, but the rooms need to be renewed, and the safety and security, as well as training of the staff, to be improved.

Good

The lights on the tree kept flashing in the room even when the curtains were closed

Pretty good location and close to beach and shopping

The room we stayed in was dirty!! Lots of sticky finger prints on the windows. The bathroom was filthy with lots of black grout and hairs in the shower and bathroom floor. The air con was atrocious with black dust on all the vents. The sheets and pillows were clean thank goodness. Overall very disappointed with this hotel. The breakfast was a good selection of hot and cold food and the staff were fantastic. I would not recommend this hotel and was so glad I only booked 1 night. Phew!! I told the manager about our room being dirty and all he could say was I’ll let my manager know!! Not even a discount for a filthy stay. So scroll on and find another hotel as this one was given 4.7. I’d give it a 2.3.

The friendly staff and location of hotel was a convenience.

Location , staff and food

Maybe some bathrooms need renovation

breakfast was good and the bistro style meals were satisfying

no issues