Overall especially staff

Location

Stayed in May 2025

Bathroom little bit smells and leaking , breakfast ordinary

Great position

Stayed in March 2025

I was disappointed that there wasn't any wifi in the room or at breakfast- didn't check to see if there was wifi at reception. The room was clean except for the edges of the room, lots of hair, spilled coffee and when we moved the bin there was rotting fruit behind. We were in room 501 and a man was always sat on the bench outside our room smoking. Maybe people shouldn't smoke in the corridor and should be forced to go down to the lobby/outside.

Room was spacious with nice big windows. Air con worked. Free breakfast was a nice touch. Location was particularly good for us, we walked to the main attractions, good martabak and street food near by and a shopping mall which is very modern with bigger chain restaurants. I was also able to get a pop mee noodle at night from the drinks cafe inside the hotel which was helpful.

Stayed in February 2025

Aircond condition

Just nice

Stayed in December 2024

bedcover not so clean

location

Stayed in November 2024

A lot, the day we arrive the no staff bring up our bag. Just do with own yourself. Hotel sheets are very sad, torn here and there. The towel cloth has also turned yellow and needs to be changed. Requests for hair dryers and extra towels are very slow to be delivered. The towel in the bathroom is very small. Very dangerous if wet. Need more attention other than service, Housekeeping just fixing the sheets, not changing new sheets every day. Breakfast is just normal. A toaster needs to be added, if there is only one and it takes 5 minutes. How long should it take if you have to wait for 10 people to bake bread? Although the location is very good, but to maintain a good optimum for the travelers there, the hotel needs to do something.

The location nearest the hotel is close to shops selling clothes, souvenirs and food. Got a lot of choice there but the street very busy. In hotel the bed very comfy. Shampoo + Soap also provided in the room.

Stayed in September 2024

Unfortunately, we encountered a problem with one of the rooms where the toilet had a noticeable odor. However, the hotel staff responded promptly and addressed the issue. Additionally, the breakfast options were quite limited, and we noticed that some of the utensils and plates were a bit dusty, which was disappointing.

The hotel benefits from a central location, making it incredibly convenient for exploring the city. It’s situated near Cihampelas Walk, a popular fashion shopping outlet, which is a definite plus for those looking to indulge in retail therapy. The bed provided was satisfactory and the overall cleanliness of the hotel was commendable, contributing to a comfortable stay.

Stayed in August 2024

Small room, breakfast not tasty

Location great. Easy to shopping and find food.

Stayed in March 2024

breakfast just ok

its near the cihampelas shops and the staff is very helpful

Stayed in February 2024

Location

Stayed in December 2023

The hotel in general looks worn out.

The location is good. Close to the shopping mall.

Stayed in November 2023

Hotel is situated a very convenient location.

Stayed in March 2023

It is not the same like before. I have checked in previously and there's a lot has changed and it's not good..

No Breakfast available.

Stayed in April 2023

Room and breakfast area dirty

Location very nearby mall.. Walking distance eazy access food

Stayed in March 2023

Overall, the hotel is dirty. The room is smelly. You can all the noise from outside of your room.

It’s located in a very strategic area.

Stayed in March 2023

We checked in late around 9pm.we stayed for 4 days 3 nights It was very disappointed,even when we came in late,after taking a shower, we found no towel, no floor mat, the bathroom all wet because the bathtub without a shower curtain, water splashing every where.the floor gets wet & slippery the toilet rolled all wet.The light was so deem and the kattle cannot be used.we try to call the front desk but the phone spoil.we went to the front desk and informed them to fix it and give us towel. The hotel didn't provide a small spoon for the coffee set.omg.the breakfast was lousy and they used a dirty cup and toaster. The food given was so bad. We can't eat at all.very salty and the food cooked like at their home.all the chair & equipment was dirty. Only have 1 lift.if ask for an extra pillow you need to pay.but giving us bad facilities we can't claim or exchange room. When we asked the front desk staff, she said fully booked.this hotel needs to improve more or close to do full renovation if still want to be under booking.Com hotel's provider.no wonder we can't see and review for this hotel. The pictures look so nice once we stay there, we can't believe what we expected.it was such a bad experience.

We booked 3 rooms for my room and my aunty room it was so bad. aircond not cool and auto off every 1 hour. We have to ON it back while we are sleeping.

Stayed in June 2025

It was really run down and old ... Alot of lizard shit on the wall... And a lot of plaster bug worm cocoons too... Horrible place to stay with baby... Every night we need to request for towel because they don't automatically replace the one they took... Toilets were very dirty and spotted a few Roches!!!!

It was just opposite ciwalk

Stayed in November 2024

great location, helpful staff

Stayed in September 2024

The room is not clean and the walls are a bit mottled

Very close to the shopping mall

Stayed in July 2024

Reception and the place for breakfast was an open air. Aircond not working in the room, and the water drainage in the toilet was blocked.

Near ciwalk

Stayed in August 2024

Overall was good

Stayed in February 2024

I booked for 2 rooms and 4 nights stay. Unfortunately 2 days we all sleeping like in sauna room. So hot because of our room air-conditioning problem. Cannot change the room because its fully booked. I just wonder why they upgraded my room from standard to suite room. I didn't ask for that. So,we got both room 301 and 401 with the same problems. They give us a receipt with rp4000 refund but when we check out,they didn't give anything but only our 50k rupiah deposit. This our 4th time stayed here but our 1st time nightmare. So there is no more stayed here in Green Batara Hotel. Thanks to the hotel staff who helped us a lot.

The location was so strategic. Near to Chiwalk and a lot of shops.

Stayed in August 2023

The sink in room No. 506 has leaked so a little bit wet in the bathroom. Also the cover bed liitle bit have not a good smell.

The location in front of Cihampelas Walk, so we could just walk by foot. The breakfast also good, love the taste. The AC also good. The parking also great.

Stayed in July 2023

Breakfast

Location

Stayed in June 2023