Reviews of Amartahills Hotel and Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jl. Abdul Gani Atas Komp. Amarta Hills, 65311 Batu, Indonesia

Loading
Guests also reviewed these properties:
Sterling, United States
Valeggio sul Mincio, Italy
Kyiv, Ukraine
Rome, Italy
Baia-Sprie, Romania
Habarana, Sri Lanka
Bitez, Turkey
Biała Podlaska, Poland
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Reviewed: September 12, 2025 · Stayed in September 2025
Verified reviewNothing
The room was old, the sink was broken, we got a lobby view even though we ordered a room with a mountain view, no towels (we need to ask the staff), we ask for laundry to be picked up but they didn't and we have to ask again. Overall experience was not good
Reviewed: July 30, 2025 · Stayed in July 2025
Verified reviewLocation
Bad food, and the hotel is quite run down
Reviewed: June 29, 2025 · Stayed in June 2025
Verified reviewThe variety of Breakfast.
Rooms location, too many alleys.
Reviewed: June 10, 2025 · Stayed in June 2025
Verified reviewReviewed: January 24, 2025 · Stayed in December 2024
Verified reviewBreakfast very good, warm pool, fitness center is complete, view is nice and room is big enough.
On my 1st day breakfast, the restaurant is very full. I need to keep standing for 30mins until I get the table. The hotel could improve this by adding more tables during peak days and staff could be more helpful finding table rather than just ignoring us.
Reviewed: January 24, 2025 · Stayed in January 2025
Verified reviewThe view. The view is breath taking view. This is the only positive side about this hotel
Seperate building with lobby/restaurant and swimming pool. The fridge did'nt work. Took more than 1 hour to have somebody came to replace it. No extrabed without breakfast. The rooms are outdated.
Reviewed: January 24, 2025 · Stayed in December 2024
Verified reviewReviewed: December 9, 2024 · Stayed in December 2024
Verified reviewSilent
Resto
Reviewed: December 5, 2024 · Stayed in October 2024
Verified reviewReviewed: October 29, 2024 · Stayed in August 2024
Verified reviewFriendly and helpful reception staff. Beautiful view from the porch (junior suite room).
Nothing
Reviewed: October 27, 2024 · Stayed in October 2024
Verified reviewLocation View
Cleanliness Noise from the cafe
Reviewed: October 10, 2024 · Stayed in October 2024
Verified reviewThe breakfast spread and mountain view.
Nil
Reviewed: October 9, 2024 · Stayed in September 2024
Verified reviewReviewed: September 16, 2024 · Stayed in September 2024
Verified reviewProperty is good
Reviewed: August 19, 2024 · Stayed in August 2024
Verified reviewReviewed: August 18, 2024 · Stayed in August 2024
Verified reviewGreat mountain View (building 4 and 5), large room with balcony, heated swimming pool and various breakfast, have rooftop cafe with open mountain view.
Wifi super slow ( have to use my internet data sometimes), TV too small for room size, No internet TV, can’t install my fire stick TV as no power outlet near TV, old interior
Reviewed: August 13, 2024 · Stayed in August 2024
Verified reviewThe view is amazing
The staff, is not that profesional and they don’t know what to do
Reviewed: August 9, 2024 · Stayed in August 2024
Verified reviewClean and fresh air. A resort that's at the top of a hill so those are expected.
The noise. Incredibly loud event going on at the hotel's central area since morning 7AM to night 11PM. This is supposed to be a resort where families are supposed to be having their quiet time. Enjoying their peace but no.. there's a company gathering event on both Wednesday and Thursday that I stayed at and they turned up their professional grade speakers to the max. So my suggestion is to ask the hotel if there is any event planned, if there is Avoid booking at this place.
Reviewed: July 10, 2024 · Stayed in June 2024
Verified reviewReviewed: June 30, 2024 · Stayed in June 2024
Verified reviewReviewed: June 16, 2024 · Stayed in June 2024
Verified reviewReviewed: June 7, 2024 · Stayed in May 2024
Verified reviewReviewed: June 6, 2024 · Stayed in June 2024
Verified reviewcozy location but the toilet need to improve
room is ok except toilet bowl without tap for user to clean up after use
Reviewed: May 29, 2024 · Stayed in May 2024
Verified review