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  5. Reviews of Jay's Villa Umalas

Reviews of Jay's Villa Umalas This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Tegal Cupek II, Banjar Anyar Kelod, Umalas, 80362 Canggu, Indonesia

#817 of 890 vacation rentals in Canggu

Guests' Choice

Review Score

Based on 46 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    7.4

  • Facilities

    6.7

  • Staff

    8.7

  • Value for money

    7.2

  • Free Wifi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 11, 2025

    8.0
    Quite and roomy, the place was clean however they need to increase the general maintence. The staff were amazing
    • Leisure trip
    • Couple
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    As I always get the special deals as this means I am reviewing there least optimal room. Over the three days I was there the phone did not get fixed. There was no TV in the main living area. Not advised that it was broken nor that they were placing another TV Lack of support plates etc to use.

    The central found floor open plan has a massive day bed that is big enough to fix four people to set around and chat or watch TV.

    Stayed in August 2025

  • Reviewed: June 7, 2025

    8.0
    Property looking a little tired but overall still lovely and good value
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Villa with Private Pool
    • Stayed 1 night
    • Submitted from a mobile device

    Private pool kept clean

    Stayed in June 2025

  • Reviewed: July 24, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe One-Bedroom Villa with Private Pool
    • Stayed 28 nights

    It was a bit run down and the choice of river stones in the bathroom floor makes it hard to keep clean from hair. The orientation of the pool and width of the pool with surrounding roofs meant there was a small window for direct sunlight if planning to sunbath.

    Large villa with plenty of space, staff were very helpful and approachable and had a good working aircon.

    Stayed in May 2024

  • Reviewed: January 27, 2024

    8.0
    A quiet gateway place for couples!
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    As it’s quite to nature easily attracts ants and bugs, just keep your items well wrapped or stored.

    The property is set at a very quite area which I love. Privacy was top notch and to my surprise the staff was awfully helpful in every sense.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    Needs some maintenance

    Staff were friendly and efficient great pool good value for money

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Overall we did love our stay. The staff were all so friendly and welcoming. The villa apart from a few things was so lov
    • Leisure trip
    • Couple
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 14 nights
    • Submitted from a mobile device

    They didn’t quite clean properly, the sheets and bed was nice and clean but there was a few areas-the stairway (hand rails) they missed. We had a dead fly in our bedroom when we arrived and it was there the whole time we stayed. However they did clean everyday or every second day- they would always ask us so they would give it a quick clean over when you wanted. However did miss bits. The pool wall was a Little old Looking.. needed some paint. We also had a few problems with the wifi wasn’t a great connection at times but they would fix it straight away when we told them.

    I stayed in villa 11, it was very big and the bedroom was upstairs and that along with the bathroom was huge, the pool was huge too.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    7.0
    Not great pool
    • Leisure trip
    • Couple
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    Waaaaaay too much chlorine in the pool. Couldn't swim there because my skin was literally stinging and my bikini was bleached.

    Good villa. Good staff. Nice location.

    Stayed in November 2023

  • Reviewed: October 7, 2023

    7.0
    Dated but for for purpose
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Villa with Private Pool
    • Stayed 5 nights
    • Submitted from a mobile device

    Photos are outdated, so the interiors are more worn and weathered than shown however the price (when booked discounted) is a fair reflection for the size given the private pools etc.

    Quiet area outside the busy area of Canggu with still plenty of shops within walking distance for coffee and food etc

    Stayed in October 2023

  • Reviewed: August 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    Very dirty and needed cleaning with some love and care

    Good and large size villa

    Stayed in August 2023

  • Reviewed: July 1, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    the property is run down, many things is broken. i saw rat on my AC. theres rusty nail on the patio by the pool. on 2nd day the wifi doesn’t work. need major renovation.

    location is good, people who work are kind

    Stayed in June 2023

  • Reviewed: July 8, 2025

    4.0
    4/10
    • Leisure trip
    • Solo traveler
    • Deluxe One-Bedroom Villa with Private Pool
    • Stayed 10 nights
    • Submitted from a mobile device

    Broken down shower and toilet ( bad smell every morning )b , empty kitchen ,no plates , no cutlery , they charged us for the IRON too , they provided us breakfast but we never got the chance to have it as it was always surrounded by ants , property was not worth the money at all , asides from the staff the

    Staff was amazing! Even offered late check out , and the location was amazing ! Less traffic

    Stayed in July 2025

  • Reviewed: February 25, 2025

    10
    Nice place
    • Leisure trip
    • Solo traveler
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 5 nights
    • Submitted from a mobile device

    NA

    The space and the people.

    Stayed in January 2025

  • Reviewed: September 20, 2024

    1.0
    Absolute shithole! Not worth the money, can't lay by the pool during the day due to the sound of banging and grinder
    • Leisure trip
    • Couple
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 14 nights
    • Submitted from a mobile device

    from the construction from early morning until 10pm sometimes later! The mould in the showers and water flooding, to toilets that didn't flush and air condition that didn't work! towels looked dirty grey to almost black, didn't smell clean. Had amaintaince person in villa for an entire day pulling the roof down and painting, We order room service to room and paid cash then we're asked to pay again on departure. Airport transfer were included in package however tried to charge again and then were told that the transfer back to airport wasn't their company. The place is run down and far from what the photo suggest.

    Staff are lovely but very disorganised. For one to another.

    Stayed in September 2024

  • Reviewed: July 29, 2024

    2.0
    Avoid
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Villa with Private Pool
    • Stayed 2 nights

    The place is very run down and has not been looked after. clear the owners of the property are no interested in doing an working to keep in in a good condition. Not the fault of the staff – they were very pleasant and friendly The door to our room that lead into the bathroom didn’t lock and some sort of makeshift straw was put in one of the doors to attempt to lock it in place which didn’t work. The wind would just blow the doors open. The space is huge and has so much potential but the attention to detail hugely lacking. The curtain in the bedroom didn't even pull all the way along so you had a huge gap allowing light in the morning. The wood around the bed is all chipped and breaking same with the door leading to the bedroom. The pool itself looked dirty and the tiles very grubby. The fridge and kitchen area similar state. Wouldn’t stay here again

    Stayed in July 2024

  • Reviewed: July 15, 2024

    10
    BEST DEAL IN UMALAS!
    • Leisure trip
    • Solo traveler
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 10 nights

    BEST VILLA IN TOWN! GREAT DEAL!

    Stayed in May 2024

  • Reviewed: June 25, 2024

    1.0
    pictures far from reality. really dirty
    • Leisure trip
    • Couple
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    The first thing you see when you arrive is the busted sign of Jays Villas. Everything is in desperate need of renovation and cleaning! The fan at the reception was covered in dust. The water installation around the reception was basically just mud. We had Villa 11. The door did not open properly. Insects everywhere. Dirty walls, really disgusting and filthy toilet on the ground floor. The couch was busted, probably made in the 1970s and it hurt to sit on it. The pool was dirty. Dead insects floating all over the water surface and the fountain did not work. There was mold all over the white outside walls at the pool. The stairs lead to two doors, one was the bedroom, the other one was a 2x4m room full of dirty laundry with a vomit inducing smell of moldy wet cloth. The bathroom was filthy, moldy, and limescale everywhere. All the lounge furniture close to the pool and in the bedroom had stains of unknown source on it that made you want to avoid touching them. Villa 10 was empty, no water in the pool but still some trash lying around. Villa 12 seemed to be close to what was advertised.

    The staff was very helpful and friendly all the time and did their best. The bed was comfortable.

    Stayed in June 2024

  • Reviewed: March 9, 2024

    4.0
    We stayed there because we were really tired. But we were barely in the villa.
    • Leisure trip
    • Travelers with friends
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 7 nights
    • Submitted from a mobile device

    It was so unclean, dirty and didn’t have a kitchen. Everything looks so worn. I feel like I wasted my money.

    There was an upstairs and downstairs.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    Very pleasant 5 star hotel
    • Leisure trip
    • Couple
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 7 nights
    • Submitted from a mobile device

    The lack of food, we ordered 4 things on the menu including Bintang and they didn’t have anything except nasi gorent and omelette

    I like the location and the facilities weee great

    Stayed in March 2024

  • Reviewed: February 29, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe One-Bedroom Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    Lovely staff, great rooms, loved our stay

    Stayed in February 2024

  • Reviewed: January 28, 2024

    5.0
    Restaurant very poor, better quality food outside
    • Leisure trip
    • Couple
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 7 nights
    • Submitted from a mobile device

    Villa with pool

    Nice and clean, but desperately in need of repairs and maintenance

    Stayed in January 2024

  • Reviewed: December 12, 2023

    1.0
    The picture I saw online for the hotel was not what I received, when I got to the property. The entire floor downstairs
    • Travelers with friends
    • Suite One-Bedroom Villa with Private Pool
    • Stayed 11 nights
    • Submitted from a mobile device

    The bathroom, the downstairs

    To be honest I didn’t like anything about the property

    Stayed in December 2023

  • Reviewed: October 18, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    The property is under maintenance so it was not clean. We booked a deluxe villa but since it wasn't operational we got a super deluxe villa but we didn't like it so much. The bedroom and bathroom are upstairs so if you use the pool you'll have to go up to clean up. And the main bathroom is downstairs but not connected to the living room area. So you have to go up and then go down from a different stairs to use the main bathroom. Much hassle.

    The staff is friendly and accommodating.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    1.0
    I had to waste more money and book another hotel.
    • Leisure trip
    • Couple
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 5 nights
    • Submitted from a mobile device

    It was invested with mosquito and insects. The villa bed was invested with ants and insect. Change to a different room and still a disappointment. Won’t go there anymore and worst part non refundable.

    Hate it

    Stayed in October 2023

  • Reviewed: September 20, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Super Deluxe One-Bedroom Villa with Private Pool
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water

    Place blew me away with everything.

    Stayed in September 2023

Showing 1 - 25

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