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Reviews of Manhattan Hotel Jakarta This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Prof Dr Satrio 1, Casablanca Kuningan, 12950 Jakarta, Indonesia

#304 of 528 hotels in Jakarta

Guests' Choice

Review Score

Based on 152 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    8.6

  • Facilities

    7.0

  • Staff

    8.0

  • Value for money

    7.0

  • Free WiFi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 13, 2024

    8.0
    Good hotel
    • Business trip
    • Family with young children
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Indian breakfast could have more options

    Location Indian Restaurant

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Indian breakfast quality was not good. Near the bed, there wasn't a mobile charging point

    Location. Indian Restaurant in the hotel.

    Stayed in January 2024

  • Reviewed: November 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    served the most amazing breakfasts

    Stayed in October 2023

  • Reviewed: September 16, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Executive King Room
    • Stayed 2 nights

    One of our rooms did not have a fridge. When I asked the reception he said he will check. He disappeared for 30 mins then called back to say that our room price did not include the fridge. That's funny. Luckily, we booked two rooms which the rooms connected so we can share the fridge. But think about what if other people come alone? The light in the room. When we turned off some switches, the light started flashing. We need to spend some time to find out how to turn off the switches that won't cause the flashing. Also, there is one switch in the room that if you turn it off, all electricity will be cut off. We didn't know this for the 1st night, so when we turned it off, all our devices (mobile phone, powerbank) haven't been charged and had some problems on the next day. Wifi signal in the room is quite weak. We can still use it but in the end we used our own 4G. It would be great if they can improve this point.

    Staffs are very nice. Rooms are in better condition than expected (we read many reviews saying that room cleanliness & conditions are quite bad so we tend to be afraid at the beginning). Rooms are big. Beds are clean. Pillows are comfortable. Bathroom & all facilities are fine. Also, we booked two rooms and we have asked the rooms to be close to each other if possible. We end up with two rooms connected to each other (separate by internal door). That's surprise but we were really greatful for this offer :)

    Stayed in August 2023

  • Reviewed: August 9, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Executive King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was old fashioned. Room window curtains were difficult to manage

    Location and Indian food in breakfast. Also Indian restaurant in the hotel

    Stayed in August 2023

  • Reviewed: August 2, 2023

    6.0
    Pleasant
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    - There were hairs on the bathtub.. ugh.. this is abig no no for me. - The door couldnt be lock. The hole is not even fit the lock (lol but they finally moved the room to the other room) Choosing this hotel because they brand them self as 5 stars hotel (in google map). So i am expecting 5 stars hotel accommodation but after staying in there, im not sure if its a 5 stars hotel to be honest...

    + Staff were friendly (as expected). + They upgraded our room so we can be on the same level. + my family said the breakfast was good + spacious

    Stayed in July 2023

  • Reviewed: July 12, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Water in the shower flows so slow... Not enough pressure... All the furniture is very old.. Needs maintenance. Check out experience was very bad. I forgot some bag with new clothes. We checked out and I was around the city for about 3 more hours. Nobody even called. After I realized that I forgot it - I called the reception and they said that they domt have any info and need to check. Only after 5-10 mins I got the info that theyy found my back. I asked to arrange the gojek to the airport but they tolde that I have to do it myself.....

    Amazing location, close to everything. Ice pool on the 8th floor and amazing spa. Good breakfast. Very welcoming on the check in step

    Stayed in July 2023

  • Reviewed: July 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I had two rooms one of the room air condition did not work very well toilet taps was lose room carpet old .

    Staff were very respectful service very good

    Stayed in July 2023

  • Reviewed: June 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking

    Services

    Stayed in May 2023

  • Reviewed: May 21, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Air-conditioning cant be controlled. When turned on even though set highest 30°..its super cold. When switched off it super hot. Room 2014.. Blanket superrrr smallllllll for the single bed. White blanket many black stains.

    Location

    Stayed in May 2023

  • Reviewed: April 2, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Executive King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    quite old interior with dark/grey black athmosphere, will be much better with modern simple bright one

    Location is very central, everything is in walking distance on nice and comfortable ambience of pedestrian lane to mega kuningan and many buildings nearby. Breakfast is such great variation, especially gelato :)

    Stayed in March 2023

  • Reviewed: March 17, 2023

    7.0
    Too expensive
    • Business trip
    • Solo traveler
    • Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too expensive

    Nothing

    Stayed in March 2023

  • Reviewed: February 26, 2023

    7.0
    pls improve
    • Business trip
    • Couple
    • Executive King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    the lifts the room is very run down facilities inside my room broke down like TV and shower

    location

    Stayed in February 2023

  • Reviewed: February 23, 2023

    7.0
    Good location, this is the reason I choose this hotel.
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    No shampoo and soap provided is very minimal.

    Location is strategic, close to the vicinity within walking distance that I have business with. Breakfast variety is good, the taste is average.

    Stayed in February 2023

  • Reviewed: February 18, 2023

    7.0
    Good
    • Business trip
    • Group
    • Executive King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    The wifi was not working properly and also cleanliness in corridor was missing

    Hospitality was good

    Stayed in January 2023

  • Reviewed: December 2, 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Executive King Room
    • Stayed 2 nights

    Cleanliness ..

    Location of room was good with a good view

    Stayed in December 2022

  • Reviewed: November 27, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Executive King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    furniture old bedsheets, pillows were very very dirty aircondition was hot , no prober rotine maintenance

    ‏Manhattan is good hotel , goo location with great view also .. welcome drink so nice , i meet with Friesco he is the beat guest relation that help our group with his best servive verry nice person, i gives him some gift that i bring from Saudi Arabia .. room so nive specially the bathroom. Thank you

    Stayed in October 2022

  • Reviewed: November 12, 2022

    7.0
    Its a okay hotel, maybe soon need some renovation
    • Leisure trip
    • Couple
    • Mars and Venus Suite
    • Stayed 1 night

    Some noise from trafic

    Good hotel to a cheap price

    Stayed in September 2022

  • Reviewed: November 5, 2022

    6.0
    Hotel need a referbishing
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    very slow for chick in and out. hotel need refurbishing, carpet old , towels old

    location

    Stayed in November 2022

  • Reviewed: November 4, 2022

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Mars and Venus Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    old uncleined furniture

    ‏Manhattan is good hotel , goo location with great view also .. welcome drink so nice , i meet with Friesco he is the beat guest relation that help our group with his best servive verry nice person, i gives him some gift that i bring from Saudi Arabia .. room so nive specially the bathroom. Thank you

    Stayed in October 2022

  • Reviewed: October 19, 2022

    6.0
    I expected a more luxurious hotel for the price paid. It's average quality, good breakfast.
    • Business trip
    • Solo traveler
    • Executive King Room
    • Stayed 1 night

    Breakfast was not included in a pretty high price already for the room.

    Good location, the room was ok but not luxurious, breakfast buffet was varied.

    Stayed in September 2022

  • Reviewed: October 18, 2022

    6.0
    An okay stay
    • Leisure trip
    • Couple
    • Mars and Venus Suite
    • Stayed 3 nights

    It just looks very tired and needs updating. As a consequence just felt a bit dirty including the swimming pool viewing screens. The card reader in the lift is very temperamental.

    Everything was fine with this hotel and it was comfortable, but wouldn't go beyond 'fine'. Fairly good value for money.

    Stayed in October 2022

  • Reviewed: August 3, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was not clean, the bed was hard like card box

    Awesome staff, friendly and very courteous.

    Stayed in August 2022

  • Reviewed: July 27, 2022

    6.0
    Value for money but too old the infrastructure is !
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 1 night

    Water pipe broke on the 9th floor, water went inside the rooms

    Room size

    Stayed in June 2022

Showing 1 - 25

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