Jl. Basuki Rachmat, 76, Tegalsari, 60262 Surabaya, Indonesia
#62 of 161 hotels in Surabaya
Guests' ChoiceBased on 73 hotel reviews
7.7Cleanliness
8.0
Comfort
8.0
Location
8.9
Facilities
7.7
Staff
8.4
Value for money
8.0
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 14, 2024
Ayu
IndonesiaIt was way too crowded at breakfast time in the dining area and a lot of food ran out and we often had to wait for the food replenishment. Safe deposit box, tv, tv remote control, etc should be checked before the guests came in to ensure they work properly.
Location is great, within walking distance from cafes, eateries, Tunjungan Plaza mall, convenience stores etc. The staff were friendly and respond quickly.
Stayed in April 2024
Reviewed: February 26, 2024
Jin
MalaysiaThe light in the room abit dark.
Located at Surabaya city centre. Few mins walk to Tunjungan Mall, McDonald, etc. Quick check in.
Stayed in January 2024
Reviewed: January 24, 2024
Maria
NetherlandsSmall room and bathroom, but I think it's fair with the price the ask.
It is now our go to hotel every time we visit Surabaya. The location is amazing and the facilities are good for what you Clean room. Also special highlight for the housekeeping staff who always very friendly. Great view if you stay in the higher floor.
Stayed in January 2024
Reviewed: January 18, 2024
Alexis
Singaporewhile there were 2 lifts, only 1 was in use so since we were on the 15th floor, waiting times could get long
very clean and staff were very nice
Stayed in January 2024
Reviewed: October 26, 2023
Wahyu
IndonesiaTowel needs new one, looks dirty The Restaurant cleanness should be improved
Location Hospitality
Stayed in October 2023
Reviewed: September 27, 2023
Kevin
IndonesiaBathroom shower and facilities could be improved
Strategic location, relatively affordable, breakfast had many choices and all of them are good. Room are clean enough.
Stayed in September 2023
Reviewed: September 7, 2023
Theresline
MalaysiaNo racks in bathroom to place toiletries. Water not running smoothly in the sink
Spacious room and friendly staffs. Nice location
Stayed in August 2023
Reviewed: May 31, 2023
Beauty
New Zealandthe waiting room
the location close to the big mall n cafés
Stayed in May 2023
Reviewed: May 26, 2023
Nicholas
SingaporeThere was an issue with the light in the toilet on the first night but the receptionist sent engineers which fixed it up in 1 hours time. The second night, there was a power trip in my room and everything went off. had to go downstairs to get it sorted out but that took longer and the receptionist was not too fluent in english.
The beds and pillows were ultra comfy and on the softer side which i loved. Also, the location is convenient.
Stayed in May 2023
Reviewed: June 20, 2022
Alfianm
IndonesiaLimited facilities in hotel
Good location
Stayed in June 2022
Reviewed: June 20, 2022
Ira
IndonesiaI don't like the shower, I prefer moveable shower.
I like the room , enough and not to big
Stayed in June 2022
Reviewed: June 19, 2022
Dinda
IndonesiaThe room doesn't have comfort side for work (the chair and work table) and I think the room's design little bit oldies. Maybe the management can redesign the room. I don't like the lighting, the room doesn't have enough light so a little bit dark when evening comes up.
Good wifi connection, clean bathroom, good room view ( I get a city view from the 9th floor), double bed very comfortable. This place is ideal for solo travel or short business.
Stayed in June 2022
Reviewed: June 11, 2022
Ieva
Lithuaniaclose to a busy street
staff, breakfast
Stayed in May 2022
Reviewed: June 6, 2022
Ayu
IndonesiaThe room size is a bit small and the clean towels were a bit damp.
Breakfast was good and the kocation is just perfect, nearby convenience stores, Ranch Market and Tunjungan Plaza mall. The staff were polite and helpful.
Stayed in June 2022
Reviewed: May 12, 2022
Andre
Indonesiasmall parking lots
Location near with malls, cafe, restaurant
Stayed in May 2022
Reviewed: February 13, 2022
Fella
IndonesiaCleanliness, hospitality and location
Stayed in February 2022
Reviewed: November 27, 2021
Astatik
IndonesiaBreakfast,3 day’s the same menu
i like,because central of city,very easy to find food beside not so far go to shoping center(Mal)
Stayed in November 2021
Reviewed: November 25, 2021
Darma
IndonesiaThe hallway was quite dirty, looks it had not been vacuumed in a few days.
Room is clean and comy
Stayed in November 2021
Reviewed: August 23, 2021
Shinta
IndonesiaParking area is a bit small
The location, just 5 mins walk to Tunjungan Plaza. The room is clean and their beds are surpirisingly very comfy. Staff are very kind and attentive so it's really worth the price
Stayed in August 2021
Reviewed: January 28, 2024
Rawandi
MalaysiaNo
All..
Stayed in January 2024
Reviewed: December 20, 2023
Azyyati
BruneiShould modify the tiles floor to carpeted ones because some wouldn't really like it. Provide more facilities
-
Stayed in November 2023
Reviewed: June 9, 2022
Kevin
IndonesiaCleaning routines was very noisy during the morning. Kept on hearing banging and screeching noises (I assume it was from moving furnitures during cleaning) from upstairs and other rooms nearby. I couldn’t get any sleep at all. It was very annoying. Other than that everything is ok.
location, price
Stayed in June 2022
Reviewed: May 3, 2022
Singh
SingaporeMy worst experience in my life. Aircon not cold. Mosquitoes in the room, whencomplain they came to spray the room. The toilet n shower dirty. Will never recommend to anyone. Sad very sad. Waste of money. Today changing hotel , staying for 3 weeks. Anyway bye. Disappointed very disappointed. If need more clarification call me. +659355 8178 .
Stayed in May 2022
Reviewed: February 18, 2022
Amellia
IndonesiaNeed more space to car parking. But the hotel provide valet service and quite helpful.
The staff very polite, clean room and the location also perfect near city center (Tunjungan)
Stayed in February 2022
Showing 1 - 25
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