Skip to main content
  1. Hotel reviews homepage
  2. Indonesia hotel reviews
  3. West Nusa Tenggara hotel reviews
  4. Kuta Lombok hotel reviews
  5. Reviews of Novotel Lombok Resort & Villas

Reviews of Novotel Lombok Resort & Villas This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Mandalika Resort, Pantai Putri Nyale, 83001 Kuta Lombok, Indonesia

#42 of 69 hotels in Kuta Lombok

Guests' Choice

Review Score

Based on 214 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 23, 2024

    8.0
    We had a wonderful stay
    • Leisure trip
    • Family with young children
    • Deluxe Family Room with Terrance
    • Stayed 8 nights

    Pool area with the daybeds and cabanas were a little worn, better up keep of this area.

    Access to the beach, location, staff and buffet breakfast

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Relaxed
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    It’s a bit dated, needs more water sport equipment

    Laid back, friendly and nice gardens and pools

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa with Shared Pool and Garden
    • Stayed 6 nights

    We really enjoyed our stay, the staff was friendly and helped us arrange trips. The facilities were perfect for families with kids. They had a nice kids club where you could hide during the heat and even offered a babysitting service. The pools were amazing, and there was a great variety - good for swimming, good for kids to play in, and there was also a pool bar. It is right on the beach side. The currents and waves were a bit strong for a young child, but we saw turtles swimming in the water, which was very special. The room was spacious but a bit run down. Overall, it was a great place, and we would love to come back.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room with Terrance
    • Stayed 5 nights
    • Submitted from a mobile device

    It was very expensive for the relatively basic overall experience. The place is a bit older and it shows as the rooms have some signs of aging including a bit of black mold in places. The restaurant is also very expensive relative to what you can find in town even at the nice places.

    Loved the beachside location, even though swimming is only mediocre when tide is up. The extra amenities for kids like the ping pong table, volleyball area, kids zone, soccer area etc were fantastic. The breakfast buffet was really good. The people were friendly. Overall generally clean.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    8.0
    Love it, will be back.
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 4 nights

    Getting a bit old in the tooth, but still hanging on.

    Had a villa overlooking the beach, great spot, low season and brilliantly quiet. We loved it. Getting slightly old in the tooth now, but has great staff, who have seen it all, appreciate your needs. Big shout out for Pak Herman, who will wish you off and pick you up from the key restaurants.

    Stayed in February 2024

  • Reviewed: March 17, 2024

    9.0
    Nice place
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not much activities within the resort. Would be nice to have a pool table and other fun games. Pool was a bit small in comparison to other hotels we stayed at in Bali. Laundry was quite pricey. Paid almost $80 for a bag of laundry.

    We like that it's right on the beach and the design feels like we were in a Mayan/Aztec place. Very atmospheric and quiet. Staff were very friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Gorgeous stay and wonderdul staff who made it special
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights

    the weather -tropical storm the whole weekend .

    Staff were amazing - friendly and attentive. Nothing was too much trouble. beautiful grounds and the pool is lovely. Good bar and really cod beer!!!!

    Stayed in March 2024

  • Reviewed: February 26, 2024

    8.0
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa with Shared Pool and Garden
    • Stayed 4 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: February 13, 2024

    9.0
    Awesome
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No toilet amenities - toothbrush etc Need to control street people to not harass to buy their goods ( beach area)

    Staff service, food, pool and very beatiful

    Stayed in February 2024

  • Reviewed: February 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The beach is not really swimmable .. property is not walking distance to anything

    Beautiful resort .. very clean .. wonderful stuff.. very good breakfast

    Stayed in January 2024

  • Reviewed: January 31, 2024

    7.0
    Nice staff
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Low season -)

    Nice location by beach

    Stayed in January 2024

  • Reviewed: January 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    WIND

    BEACH

    Stayed in January 2024

  • Reviewed: January 23, 2024

    9.0
    9/10 ecxellent
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Location and people are super nice , avoid the cheapest rooms due to the AC noise

    Stayed in January 2024

  • Reviewed: January 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The location was perfect for us. The breakfast was fantastic.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The beach is not great at all. You swim between plastic bottles and other garbages sadly. The hotel restaurant is pricey and doesn't has so much variety of meals.

    The breakfast was nice with a lot of variety of food.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    7.0
    Paradise lost
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    AC is not powerful enough for the room. trash on the beach. This was once a pristine area, but now there’s a racetrack next door and new development everywhere. Very sad to see the destruction of this area.

    Nice landscaping, spacious, mellow, good breakfast

    Stayed in January 2024

  • Reviewed: December 18, 2023

    8.0
    Worth for money
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Probably I was unlucky during my visit since there were a lot of seaweed at the beach which will not make you feel comfortable to swim at the front beach. Luckily there is a backup beach at Bukit Seger. The village seller keep pushing you to buy their things while you are resting infront of the beach

    1.The location is located nearby Bukit Seger (walking distance) which the beach has crystal blue water. 2. Beach front resort 3. Friendly, caring, trusted Staff. I mistakenly left my handphone during breakfast and they kept it safely for me. 4. A of garden, patio, beach, sun-lounger, cushion at the beach for you to rest and watch sun set in the evening 5. Guests can have canoeing activity by paying RP100K per hour at the beach

    Stayed in December 2023

  • Reviewed: December 9, 2023

    8.0
    Incredible paradise sunsets with palm trees 🌴
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Location required scooter rental or transport ($5AU each way to Kuta Town) to get to other restaurants and with 21% tax added onto all meals and drinks then your tab quickly adds up. Breakfast buffet had lots of options but food was only ok. Omelette station was excellent!

    Staff were amazing and so were the resort gardens. Sunsets with cocktails were unforgettable. Staff went above and beyond to make our anniversary stay very special! We stayed here for 6 nights and would definitely stay again..

    Stayed in December 2023

  • Reviewed: December 7, 2023

    9.0
    Enjoyable short stay at Kuta
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is away fr local shops

    Staffs, view, landscape

    Stayed in December 2023

  • Reviewed: October 22, 2023

    8.0
    Besides the disruptions, we enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room with Terrance
    • Stayed 3 nights
    • Submitted from a mobile device

    There were mosquitoes in our room and no insect spray available. There was a big group gathering who were exceptionally noisy at 11 am and 2am on the same evening. The pillows were too high.

    Very pleasant stay and met all our expectations

    Stayed in October 2023

  • Reviewed: October 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Quality of food in the restaurant. Breakfast was great but lunch and dinner was exceptionally poor.

    Clean, nice rooms

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    Had a great time and would recommend this place.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast was good. Staff are very professional and friendly. Beach at the hotel is nice and we were able to swim there but usually we went to other beaches and explored the island. Given the heat it is a bit far to walk to the town of Kuta, but for the price of 50K IDR one way you can get a drive there, or there are mopeds to rent in town at reasonable price.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No restaurant walking distance from the hotel. So you either eat at the hotel or rent a car/motorbike to go somewhere else. The bedroom is to dark

    The location is by the beach, so nice and quiet.

    Stayed in September 2023

  • Reviewed: October 3, 2023

    9.0
    Great Relaxation Resort
    • Leisure trip
    • Family with young children
    • Deluxe Family Room with Terrance
    • Stayed 2 nights
    • Submitted from a mobile device

    A Little Out From Town ... Need Transport To Reach Town

    Very Resort Feel ... Peaceful To Relax

    Stayed in September 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: