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  5. Reviews of PARKROYAL Serviced Suites Jakarta

Reviews of PARKROYAL Serviced Suites Jakarta This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Luminary Tower Jalan M.H. Thamrin No.10, 10230 Jakarta, Indonesia

#12 of 549 hotels in Jakarta

Guests' Choice

Review Score

Based on 211 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.2

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    8.7

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 9, 2025

    10
    Exceptional
    • Family with young children
    • One-Bedroom Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Everything....location, facilities, cleaning, comfortable, quality, services.....I will back very soon

    Stayed in September 2025

  • Reviewed: September 7, 2025

    9.0
    Recommended.
    • Business trip
    • Couple
    • One-Bedroom Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Personal is nice and accommodation too.

    Stayed in September 2025

  • Reviewed: September 6, 2025

    10
    Great appartement with amazing view downtown Jakarta
    • Business trip
    • Family with young children
    • One-Bedroom Premier Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The view! Super clean, roomservice, space, the bed was 10 out of 10!

    Stayed in August 2025

  • Reviewed: August 31, 2025

    10
    The perfect stay in Jakarta
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Perhaps the price can be lowered down a little, or offer promotions more frequently

    Everything was amazing. From the location, to amenities, to efficiency and cleanliness, as well as the politeness of the staff. Definitely will come back here again and again.

    Stayed in August 2025

  • Reviewed: August 29, 2025

    10
    Good
    • Leisure trip
    • Solo traveler
    • Two-Bedroom Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Good place

    Stayed in August 2025

  • Reviewed: August 29, 2025

    10
    Feels like at home!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast selection is not that wide. But their sambals are so good!

    Have you ever went on a trip and always very looking forward to go back to your hotel room by the end of the day? Thats how i feel about this hotel! It made me feel like at home! If i can stay in for the entire stay i would have. During our stay it happened that one of the day is my daughter’s birthday, they actually made our room, providing decos, a kid tent, and a cake for her, my daughter is so happy! And happy kid equals to happy parents. Everyone is so nice and polite and kind and helpful. Their service is top notch! 10/10 i would come back here if i’m visiting Jakarta again

    Stayed in August 2025

  • Reviewed: August 28, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nice apartment Hotel

    Stayed in August 2025

  • Reviewed: August 23, 2025

    9.0
    Recommend hotel for family stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I think the breakfast variety could be better, especially for Arab guests.

    It was very clean, comfortable, with a good view, and close to the Grand Mall. Overall, it was above my expectations.

    Stayed in August 2025

  • Reviewed: August 20, 2025

    8.0
    Enjoyable 3 day stay with my family in the 2 bedroom suite.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel hidden behind a narrow lane. Some taxi or Grab drivers cannot find.

    Friendly staff. Big room. New and Clean. Walking distance to a big shopping mall - Grand Indonesia

    Stayed in July 2025

  • Reviewed: August 13, 2025

    10
    Perfect stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    We absolutely loved everything about our stay at Parkroyal Jakarta! Our apartment was on the 76th floor with breathtaking views, perfectly furnished, and equipped with 2 spacious bedrooms and 2 modern bathrooms. Everything was spotless and felt like home. The staff were incredibly friendly and helpful throughout our stay. We will definitely be coming back!

    Stayed in August 2025

  • Reviewed: August 8, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Two-Bedroom Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    More varieties for breakfast

    Stayed in June 2025

  • Reviewed: August 7, 2025

    9.0
    Great apartment in the center of jakarta
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Premier Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Checkin was at 3:30pm, instead of informed checkin at 3pm. When we enter the room, the extra bed we ordered was not available yet. We booked for twin bed room,but got a double bed room. It was okay, because we had girls night . But it would be great if we got the room as we ordered.

    Great location, great apartment, very clean, complete kitchen and utensils, even waching machine. The bed is very comfortable. Everything exceeded my expectations. Due to late check in, we asked if we could checkout late, and they gave us permission. We got the chance to swim, the pool is great too.

    Stayed in August 2025

  • Reviewed: August 1, 2025

    9.0
    Exhilarating
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    NA

    Location, staff, cleanliness

    Stayed in July 2025

  • Reviewed: July 26, 2025

    9.0
    My fav hotel in jakarta
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Suite
    • Stayed 9 nights
    • Submitted from a mobile device

    The breakast options are mostly local. The rent fee is high. I think it needs to be reconsidered.

    Everything is great about the hotel. The staff are helpful and responsive. The service is outstanding. The location could'nt be better. Grand Indonesa Shopping Mall is less than 10 minitues walk. There are many stores , restuarants , coffee shops in the same tower

    Stayed in July 2025

  • Reviewed: July 25, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    You should have more choices in breakfast

    Stayed in July 2025

  • Reviewed: July 17, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing 😍

    The location and the services and the view from the suit was out of this world. We really liked it very much

    Stayed in July 2025

  • Reviewed: July 16, 2025

    10
    Great hotel for family
    • Leisure trip
    • Family with young children
    • Two-Bedroom Deluxe Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Every thing especially the concierges staff really amazing House keeping and their response on our requests

    Stayed in July 2025

  • Reviewed: July 12, 2025

    10
    Exceptional
    • Family with young children
    • One-Bedroom Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Space, design, luxury

    Freaking awesome place!!

    Stayed in June 2025

  • Reviewed: July 7, 2025

    9.0
    Excellent place to stay in , definitly enjoyed the stay more than expected thank you
    • Leisure trip
    • Couple
    • One-Bedroom Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Price is expensive a little bit Breakfast restaurant is small and overcrowded at the breakfast time

    Super clean Super cozy Super amazing city view New furniture Location is excellent Respectful team I really like the denon sound bar , i really like the details with the premium brand sound bar

    Stayed in June 2025

  • Reviewed: July 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Premier Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast spread can be improved

    Clean , spacious and value for money .

    Stayed in July 2025

  • Reviewed: July 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Executive Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast. Ok but

    Location, all the facilities

    Stayed in June 2025

  • Reviewed: June 29, 2025

    10
    Exceptional
    • Business trip
    • Group
    • One-Bedroom Deluxe Suite
    • Stayed 1 night

    the place was massive, amazing view, great bed.

    Stayed in June 2025

  • Reviewed: June 23, 2025

    8.0
    Satisfying stay in the heart of Jakarta
    • Leisure trip
    • Couple
    • One-Bedroom Executive Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast variety was limited. I liked that jamu was offered, though. Some of the lighting in the bedroom wasn’t properly functioning and couldnt be turned off - even without the card inserted.

    The suites were spacious and had relaxing vibes. Easy to wind down after a long day. The staff was hospitable and accomodating. Location was great but e-ride hailing often got lost trying to pick us up.

    Stayed in June 2025

  • Reviewed: June 23, 2025

    10
    Excellant
    • Leisure trip
    • Couple
    • One-Bedroom Executive Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    the breakfast buffet area need bigger place

    worth the price, amazing staff and place

    Stayed in May 2025

Showing 1 - 25

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