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Reviews of Planet Holiday Hotel & Residence 4 stars

Jalan Raja Ali Haji - Sei Jodoh, Batam, 29432 Nagoya, Indonesia

#20 of 93 hotels in Nagoya

Guests' Choice

Review score

Based on 690 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 16 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Adjoining Deluxe Double or Twin Rooms
    • Stayed 2 nights
    • Submitted via mobile

    Hotel was old, no shower curtain and toilet was not maintained well.

    Good location near harbour bay

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    comfortable
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night

    The beds are a little old. I suggest breakfast should have include some local kueh/cakes.

    The reception staff are friendly and polite. The room is clean, good house keeping, and good service.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    2024 staycation
    • Leisure trip
    • People with friends
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    New staff ain't professional. Wi-fi is getting worse. I don't see any changes in the breakfast menu after the 2023 trip. Billiards room has yet to be rebuilt after many years. Planet Holiday used to be a one stop recreational but it is failing our expectations.

    Everything except the new settings and staffs.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    7.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Aircon in the room cannot adjust the temperature

    Near to Harbour bay n Nagoya shopping ctr

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The place near to shopping mall and harbour bay

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    The hotel good to stay nice breakfast too
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Nice place to stay this hotel

    Stayed in February 2024

  • Reviewed: 30 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We love the interior design of the hotel. Cleanliness of the room was top notch. Air-conditioning is cold. Room with a nice view. Bed is so comfortable. We had a good sleep. Overall rating for me and wife is Superb👍👍👍 would like to come back again. Thnx for the great service. Keep it up!!!

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It needs a renovation it could be a really beautiful hotel with a little bit of a touch up. I could smell cigarette smoke everywhere in the hotel even though I had a non smoking room.

    Great location, friendly staff, buffet breakfast, large room and it was comfortable. I would probably stay again

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Adjoining Deluxe Double or Twin Rooms
    • Stayed 2 nights
    • Submitted via mobile

    None

    Everything

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    More verity for breakfast
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Foam soap for Bathtub .more dessert for breakfast

    Bathtub

    Stayed in December 2023

  • Reviewed: 18 January 2024

    9.0
    Definitely will come again.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious and clean.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Breakfast, bed, cleanliness and staff

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    My stay in Planet Holiday
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing though

    The location is near to many amenities such as near to the Harbour bay ferry terminal, Padang dishes, Indian dishes and there's a shuttle bus 3 times a day on Fri, Sat and Sun to Nagoya Hill and DC Mall. Breakfast spread is sumptuous. Service staff attentive. There's a gym, swimming pool and dry sauna in service. However the steam room was out of order. I understand you can book room in the hotel via WhatsApp

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Ok
    • Leisure trip
    • Solo traveller
    • Deluxe Room with 60 Minutes Traditional Massage
    • Stayed 2 nights
    • Submitted via mobile

    Didnt manage to stay as planned. Need to check out 1 day early as received news that my son was hospitalised due to high fever. Upon chck out, staff was unable to do refund. Reason being that i booked through booking.com.

    Facilities, Massage was acceptional

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Enjoy my stay regardless, convenient place to go Nagoya hill market or Massage places.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Was about to have a bath in the bathtub then my spouse check the water wasn’t clean. It was very dirty when we turn on the water pipes for the bathtub. Could have been better stay for us if we could use the bathtub properly with a clean water in it.

    It’s a convenient location to go to the city malls and other locations. The room is spacious with a low price and the lift has a very nice view when going up or down. The service staff was helpful when we asked for a recommendation for food or places. Towel and toiletries provided as a complimentary.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    Friendly staff and pleasant atmosphere
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    They toilet flushing system was hard.

    Should have more variety on the breakfast. Maybe the management can look at the tourist information and plan menu accordingly. Not all love to eat rice in the morning. Should have alot of pastries variety.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    Definitely will be back 😊
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    What i don’t like is Noise from the night club

    The room specious , nice breakfast , and it’s easy to go out to Nagoya hill and habourbay ferry terminal

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    I had pleasant stay
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    the TVs were small and limited channels

    the hotel location is superb, near to nagoya

    Stayed in December 2023

  • Reviewed: 1 January 2024

    8.0
    Overall good and nice !
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Alittle unclean .

    Love the balcony!

    Stayed in December 2023

  • Reviewed: 1 January 2024

    7.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Weekday breakfast isn’t as sumptuous as the weekend ones when I previously came. The refills for weekday breakfast is also slow

    Hotel was great. Staff was friendly

    Stayed in December 2023

  • Reviewed: 31 December 2023

    8.0
    Only one bad Overall it's good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    We got a smoking room, didn't mind at first. Because the room was super cold we switched off the Aircon and the smoke from the room beside went into our room. The ventilation for the room itself is quite bad.

    Easy accessible area to almost all malls in the Center. The view from the hotel room.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    A nice place to stay but have to get a transport to everywhere.
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Need to walk a few mins across a few streets to get to convenience store, food stalls and any other shoppings.

    Spacious rooms with a choice of inter-connecting rooms and smoking rooms. In-room massage service and very affordable breakfast.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The network a bit slow n lagging

    All is good the pool also good

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The network is a bit slow n lagging

    All is good

    Stayed in December 2023

Showing 1 – 25

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