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Reviews of Pondok Santi Estate This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Gili Trawangan, Lombok, 83352 Gili Trawangan, Indonesia

#4 of 120 hotels in Gili Trawangan

Guests' Choice

Review Score

Based on 291 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.7

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    9.3

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 23, 2024

    9.0
    We loved our stay and are eager to return.
    • Leisure trip
    • Couple
    • Bungalow with Palm View
    • Stayed 3 nights

    Nothing.

    Beautiful grounds and facilities. Great pool. Breakfast on the beach. Good food.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    We enjoyed it but expected a much higher standard considering the price.
    • Leisure trip
    • Family with young children
    • Garden View Villa
    • Stayed 2 nights

    Breakfast preordering is a horrible thing to do. The space is not used well so many things could be done in that big place for entertainment. Lunch menu is basic, food is basic, taste is ok but nothing spectacular. Orange juice is watery even without ice. Many flies on the tables nothing is done to prevent them. Many mistake by the waiters, but they are friendly.

    Huge space, nice clean rooms, clean garden, big and clean pool, nice restaurant, great staff.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    Best stay in Gili
    • Leisure trip
    • Couple
    • Hill View Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything about this place is amazing starting with their welcome drink. Maria and the entire staff was very courteous. They ensured our 2 night stay was very relaxing. The room itself was prepared so beautifully and it just made us feel relaxed the very moment we entered. Their menu is great and the breakfast is served on the beachside/ pool side.

    Stayed in February 2024

  • Reviewed: April 7, 2024

    8.0
    Great location but take a bike to have dinner outside
    • Leisure trip
    • Couple
    • Ocean View Bungalow
    • Stayed 4 nights
    • Submitted from a mobile device

    Very slow serving restaurant furthermore with average quality

    Location, huge garden, few villas, great pool

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    amazing. will come again.
    • Leisure trip
    • Group
    • Ocean Private Pool Villa
    • Stayed 3 nights

    very little. there are few mosquittos on the island versus elsewhere. the toilet is accessed from outside in a cool outdoor bathroom but i'd have preferred it was off the bedroom

    rooms are flawless, very in keeping, well thought out and up to a very high standard. the grounds are calm and uncrowded, set back from everything. we loved breakfast on the beach. spent a whole afternoon drinking rose on the beach under a tree

    Stayed in April 2024

  • Reviewed: April 3, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Hill View Room
    • Stayed 1 night

    Nothing

    Everything

    Stayed in January 2024

  • Reviewed: March 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Hill View Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The property is beautiful and clean with the friendliest and most attentive staff! Easy location and great price

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    THE place to stay in Gili T. It was a dream and hard to leave.
    • Leisure trip
    • Group
    • Garden View Villa
    • Stayed 2 nights

    Dinner is a bit pricey at the hotel but the quality was very good.

    we saw this property while biking and feel the need to cancel our hotel and book a stay at Pondok Santi. it was amazing, from check-in to every moment we spent there. the room and bathroom was a dream, the staff is beyond nice, we felt super special as I guess everyone felt the same. nice restaurant, great fish, and a sort of beach club, with cabanas and nice piece of beach.

    Stayed in February 2024

  • Reviewed: March 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Garden View Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    The permanent smell of wet wood in villas

    Spacious cosy villas and great territory near the beautiful beach

    Stayed in March 2024

  • Reviewed: February 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Garden View Villa
    • Stayed 3 nights

    The pool The room the upgrades to the restaurant

    Stayed in February 2024

  • Reviewed: February 19, 2024

    10
    The best service I ever had
    • Leisure trip
    • Group
    • Bungalow with Palm View
    • Stayed 3 nights
    • Submitted from a mobile device

    We have stayed in these amazing hotel every our trip to Gili during 3 years , everything started from the people working there and hotel structure is on highest level , we have a wedding ceremony, it was unforgettable experience

    Stayed in February 2024

  • Reviewed: February 13, 2024

    10
    Amazing property with outstanding staff
    • Leisure trip
    • Couple
    • Garden View Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    The location of the villa is not entirely close to the sea, byt close enough within walking distance.

    The staff were amazing, always attentive and on hand to attend to our needs. They even decorated our bed for our anniversary! Turn down service was also a nice touch too.

    Stayed in February 2024

  • Reviewed: January 22, 2024

    10
    AMAZING
    • Leisure trip
    • Couple
    • Bungalow with Palm View
    • Stayed 3 nights
    • Submitted from a mobile device

    It was all great

    The staff

    Stayed in January 2024

  • Reviewed: January 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Bungalow with Palm View
    • Stayed 3 nights
    • Submitted from a mobile device

    Very kindly stuff!! Very good food!!

    Stayed in January 2024

  • Reviewed: January 16, 2024

    10
    An oasis of beauty and tranquility with the friendliest people, close to the beach.
    • Leisure trip
    • Solo traveler
    • Garden View Villa
    • Stayed 4 nights

    The boat trip to and from Gili T, crowded and messy but this has nothing to do with the property. I hope I will be able to visit again.

    The property was the perfect choice for me in Gili T. The island has more of a relaxed and young vibe, while the resort offered more privacy and tranquility, what I wanted. The people that work there are dedicated to making your stay one to remember, they know your name and are very friendly and genuine. The room was absolutely amazing, with all the amenities that you could need, lots of space and a nice sitting area outside where you could enjoy breakfast while looking at the estate, an oasis of beauty and peace. The food is very tasty, the breakfast options varied enough. The outdoor bathroom was one of the best things for me with sun lounges and a small garden. The Aloe Vera in the bathroom was a great extra touch. Right across the street from the estate is the beach where you could order drinks or food from the property. I've read a lot of reviews from people saying that the Gili T sunsets are amazing and they were absolutely right. I did not miss one, during my stay as they were magical. One of the best places I have ever stayed in.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Garden View Villa
    • Stayed 6 nights
    • Submitted from a mobile device

    Everything was perfect

    Everything was amazing.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    10
    Lovely unique experience
    • Leisure trip
    • Solo traveler
    • Ocean Private Pool Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    Only the pillows were hard They should have a greater pillow selection As well my safe had to be changed to something more modern which is a necessity

    Everything the very special staff / location/serenity /magic private garden with own pool / the main pool and bar area

    Stayed in December 2023

  • Reviewed: January 9, 2024

    10
    Excellent stay at beautiful resort!
    • Leisure trip
    • Couple
    • Bungalow with Palm View
    • Stayed 3 nights

    The staff is incredibly nice and helpful, and the facilities and rooms are excellent. The park-like setting is quite unique on Gili T and the whole place is so relaxing. We loved the breakfast on the beachfront too!

    Stayed in November 2023

  • Reviewed: January 8, 2024

    10
    Best Hotel on Gili T!
    • Leisure trip
    • Couple
    • Bungalow with Palm View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing, everything was perfect!

    Best hotel on the island, by far! We had a great stay at the Pondok Santi Hotel which is a peaceful heaven in Gili T. Everything was really nice, including the food (excellent fish and pizzas!), the bungalows (and its external bathroom!), breakfast on the beautiful private beach, and of course the amazing staff!! If you have a chance, try the private yoga class and the 4hrs snorkelling trip on the most beautiful boat! Amazing memories! Can’t wait to come back!

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    10/10 Recommend
    • Leisure trip
    • Couple
    • Bungalow with Palm View
    • Stayed 3 nights
    • Submitted from a mobile device

    The resort was a dream, everything was perfect and the staff were amazing and kind

    Stayed in January 2024

  • Reviewed: December 26, 2023

    10
    Fantastic, can’t wait to visit again
    • Leisure trip
    • Family with young children
    • Ocean View Family Bungalow
    • Stayed 2 nights
    • Submitted from a mobile device

    The outdoor showers, when it is windy they do you provide any privacy.

    The staff were excellent, the food incredible and the location amazing.

    Stayed in December 2023

  • Reviewed: December 9, 2023

    9.0
    Pricey but exclusive
    • Leisure trip
    • Couple
    • Bungalow with Palm View
    • Stayed 2 nights
    • Submitted from a mobile device

    (1) The telephone number provided by the hotel to Booking.com is wrong. It should be updated. (2) Customers should be advised by the hotel IN ADVANCE on how to get there - boat companies, horse carts, etc. The hotel should provide a complimentary pickup service for its customers at the Gili harbour. (3) Customers should be given a better explanation of how the à la carte breakfast is prepared and served. They should be informed by the that they may have a second coffee if so they want to.

    (1) The staff - very nice and helpful, especially those in charge of the pool bar, of the beach breakfast service, and the massage (the massage ladies are wonderful). (2) The food - ALL dishes are deliciously prepared and served (and are big!). No need to go anywhere else for lunch or dinner. (3) The room - large, clean, and spacious, with the bathroom outside in the typical Balinese style (the aloe vera dispenser is just WONDERFUL). (4) The pool - nice and clean, with a bar very well stocked and served. (5) The breakfast by the beach - exclusive and with a wonderful view.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bungalow with Palm View
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was perfect! Very good location, nice and clean rooms, breakfast was delicious. We’ll be back!

    Stayed in November 2023

  • Reviewed: December 6, 2023

    9.0
    Recommended, looks like the best stay option in Gili T.
    • Leisure trip
    • Couple
    • Bungalow with Palm View
    • Stayed 2 nights

    The phone in the room rang at 5am, some error I guess but wasn't pleasant to wake up because of the beeping sound.

    Breakfast by the beach, nice pool bar, the food (dinner) was delicious! Friendly staff. Nice garden, with chill vibes. We could see partly the sunset from the room.

    Stayed in December 2023

Showing 1 - 25

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