Reviews of POP! Hotel Diponegoro This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jl. Diponegoro No. 33 Darmo, Wonokromo, Wonokromo, 60241 Surabaya, Indonesia
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Reviewed: July 5, 2025 · Stayed in June 2025
Verified reviewI like this place ….. almost every year / time I travel to Surabaya …. I stayed !
It’s time to get new “ towels “ It does looks tired and old !
Dear Yanto, au Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities, and we will provide even better services in the future for our guests once again thank you and we look forward to welcoming your back. Have A Poppin Day NR Thesis R Hotel Manager
Dear Yanto, au Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities, and we will provide even better services in the future for our guests once again thank you and we look… Show more
Reviewed: July 3, 2025 · Stayed in June 2025
Verified reviewWelcoming atmosphere
Wifi is Not Good on top floor….. Towels are getting tired / old
Dear Yanto,au Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities, and we will provide even better services in the future for our guests once again thank you and we look forward to welcoming your back. Have A Poppin Day NR Thesis R Hotel Manager
Dear Yanto,au Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities, and we will provide even better services in the future for our guests once again thank you and we look… Show more
Reviewed: February 16, 2025 · Stayed in February 2025
Verified reviewGood value for money
Not the cleanest and the shower and toilet combination was a bit cramped and claustrophobic
Dear Jack ,gb Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities, and we will provide even better services in the future for our guests once again thank you and we look forward to welcoming your back. Have A Poppin Day NR Thesis R Hotel Manager
Dear Jack ,gb Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities, and we will provide even better services in the future for our guests once again thank you and we look … Show more
Reviewed: February 4, 2025 · Stayed in February 2025
Verified reviewA bit dirty sheet on bed. Very used matrace in bed. Old room at all … used a lot.
Dear david ,cz Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities, and we will provide even better services in the future for our guests once again thank you and we look forward to welcoming your back. Have A Poppin Day NR Thesis R Hotel Manager
Dear david ,cz Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities, and we will provide even better services in the future for our guests once again thank you and we look… Show more
Reviewed: December 27, 2024 · Stayed in November 2024
Verified reviewStaff were generally friendly and helpful where they could assist.
There was a sort of stale smoky smell throughout the property. I was unable to enjoy the provided breakfast as well, due to the lack of options and questionable freshness of the items provided. No hangers or any designated space to hang up my clothes in the room either.
Dear Mohamed Shaarif,mv Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities, and we will provide even better services in the future for our guests once again thank you and we look forward to welcoming your back. Have A Poppin Day NR Thesis R Hotel Manager
Dear Mohamed Shaarif,mv Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities, and we will provide even better services in the future for our guests once again thank you an… Show more
Reviewed: December 24, 2024 · Stayed in October 2024
Verified reviewReviewed: October 26, 2024 · Stayed in October 2024
Verified reviewJust a medium-end hotel standard. Only basic facilities provided. Don’t expect a 5 star hotel facilities. That’s why cheap
No breakfast and no proper & hygiene restaurants available near to the hotel.
Dear Nik Ali , my Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities and we will provide even better services in the future for our guests once again thank you and we look forward to welcoming you back. Have A Poppin Day. NR Thesis R Hotel Manager
Dear Nik Ali , my Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities and we will provide even better services in the future for our guests once again thank you and we loo… Show more
Reviewed: October 22, 2024 · Stayed in October 2024
Verified reviewReviewed: October 15, 2024 · Stayed in October 2024
Verified reviewStaff were lovely. Room was very clean and comfortable, a bit out of the centre but we were only staying one night before catching a flight
Dear Shirley,gb Heyyaa ! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Have A Poppin day Sincerely, NR Thesis R Hotel Manager
Reviewed: October 9, 2024 · Stayed in October 2024
Verified reviewReviewed: September 19, 2024 · Stayed in September 2024
Verified reviewReviewed: August 5, 2024 · Stayed in August 2024
Verified review-friendly staff - enough space in the room
Despite the fact that it was a non smoking room it smelled like someone smoked inside.
Dear Nadin , Ch. Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities and we will provide even better services in the future for our guests once again thank you and we look forward to welcoming you back. Have A Poppin Day. NR Thesis R . Hotel Manager .
Dear Nadin , Ch. Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities and we will provide even better services in the future for our guests once again thank you and we look … Show more
Reviewed: July 4, 2024 · Stayed in June 2024
Verified reviewWelcoming ….. staff very friendly & helpful !
None
Dear Yanto , au Heyya ! We are very Pleased and really appreciated with your rating and comment to us, I wish we could provide you best staying experiences in the future. Have a Poppin' Day Sincerely , Nr Thesis R Hotel Manager
Reviewed: July 4, 2024 · Stayed in June 2024
Verified reviewVery welcoming !
None
Dear Yanto , au Heyya ! We are very Pleased and really appreciated with your rating and comment to us, I wish we could provide you best staying experiences in the future. Have a Poppin' Day Sincerely , Nr Thesis R Hotel Manager
Reviewed: June 24, 2024 · Stayed in June 2024
Verified reviewReviewed: June 9, 2024 · Stayed in June 2024
Verified reviewRoom was clean, AC worked fine and there was hot water in the shower. It was a very comfortable stay and the staff was super helpful.
Dear Alba , es Heyyaa ! We are very Pleased and really appreciated with your rating and comment to us, I wish we could provide you best staying experiences in the future. Have a Poppin' Day Sincerely , Nr Thesis R Hotel Manager .
Reviewed: May 3, 2024 · Stayed in May 2024
Verified reviewoverall fine a little improve for the room maintenance and make sure is proper working special to Afi from Housekeeping really helpful when we’re arrived
Dear Arinia ,id Heyya ! We are very Pleased and really appreciated with your rating and comment to us, following your comment we do apologize, I wish we could provide you best staying experiences in the future. Have a Poppin' Day. NR Thesis R Hotel Manager .
Dear Arinia ,id Heyya ! We are very Pleased and really appreciated with your rating and comment to us, following your comment we do apologize, I wish we could provide you best staying experiences in the future. Have a Poppin' Day. … Show more
Reviewed: April 19, 2024 · Stayed in April 2024
Verified reviewDear Mr Denny ,id Heyya ! We are very Pleased and really appreciated with your rating and comment to us, I wish we could provide you best staying experiences in the future. Have a Poppin' Day Sincerely , Nr Thesis R Hotel Manager
Dear Mr Denny ,id Heyya ! We are very Pleased and really appreciated with your rating and comment to us, I wish we could provide you best staying experiences in the future. Have a Poppin' Day Sincerely , Nr Thesis R Hotel Manager … Show more
Reviewed: March 7, 2024 · Stayed in March 2024
Verified reviewReviewed: February 4, 2024 · Stayed in January 2024
Verified reviewI think the towel should have been replaced with a new item because the towel was brown and looked dirty. Or need for deep cleanning
Dear Stefanny ,id Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities and we will provide even better services in the future for our guests once again thank you and we look forward to welcoming you back. Have A Poppin Day. NR Thesis R Hotel Manager
Dear Stefanny ,id Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities and we will provide even better services in the future for our guests once again thank you and we lo… Show more
Reviewed: January 18, 2024 · Stayed in January 2024
Verified reviewReviewed: January 8, 2024 · Stayed in November 2023
Verified reviewReviewed: December 13, 2023 · Stayed in December 2023
Verified reviewReviewed: December 12, 2023 · Stayed in December 2023
Verified reviewAmazing location in the city centre, 10 minutes drive to shopping area and local restaurants nearby, cozy budget place, nice room and polite staffs. Reception who in charge in the night time seems didn't so much helpful and communicative, slow responded and ignoring my request. But the rest members were amazing. I requested an early check in and I was willing to pay an extra charge, he didn't give me the rooms. While was waiting for 2 hours, another reception gave me the room and told me the room was ready since earlier, same payment of an early check in but different service from reception.
Dear Huda Aulia Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities and we will provide even better services in the future for our guests once again thank you and we look forward to welcoming you back. Have A Poppin Day NR Thesis R Hotel Manager
Dear Huda Aulia Heyya ! Thank you for providing your valuable time for us, we apologize for any inconvenience regarding our facilities and we will provide even better services in the future for our guests once again thank you and we look … Show more
Reviewed: December 6, 2023 · Stayed in December 2023
Verified reviewClean, comfortable, good location. Approx 7 KMs from Chinatown and Arabic towns. 5min walk from zoo.
Sometimes could hear noise from corridor and other rooms. We were in a room by lift. Noise not overly intrusive though.
Dear Andrew , gb Heyya ! We are very Pleased and really appreciated with your rating and comment to us, I wish we could provide you best staying experiences in the future. Have a Poppin' Day Sincerely , Nr Thesis R Hotel Manager