Reviews of Prime Park Hotel & Convention Lombok This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jalan Udayana, 83122 Mataram, Indonesia

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Reviewed: September 13, 2025 · Stayed in August 2025
Verified reviewThe rooftop pool
Breakfast wasn’t great
Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewThe hotel seems rather new, very good reception and good logistics for organization
Not tragic, but some stuff member looks to be placing himself above others, and adresses the guests with too much familiarity. The working personnel shouldn’t emphasize his superiority over others, especially by showing off…
Reviewed: September 4, 2025 · Stayed in September 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewThe staff were exceptional! We were welcomed warmly on our first visit and like long-lost family when we returned for a night following a short trip to Gili Air. Everyone from reception to housekeeping, dining room to pool and gym were very friendly, kind and helpful. It was a joy to stay and a pity of leave. Our room was large and the bed was comfortable. A/c and wifi worked well. The breakfast buffet was generous and offered a wide range of national and international food. The menu varied each day.
The property is not near a large range of restaurants. A few minor niggles over broken gym equipment and lack of proper pool loungers - the bean bags simple do not suffice.
Reviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewPrime location
N/a
Reviewed: August 11, 2025 · Stayed in August 2025
Verified reviewGreat hotel. Breakfast super: indonesian, european, many choices. Good rooms, quiet and good for day tours. The hotel offets as well as transport. Located in a big avenue, but isolated of any atraction.. Islamic center and big mosque very close. Espectacular views from rooftop
Reviewed: August 8, 2025 · Stayed in July 2025
Verified reviewExcellent location in the centre right next to the main mosque. Comfortable and clean rooms, great infinity pool with views of the city. Breakfast had decent selection of Indonesian food. Parking available underneath hotel free of charge.
Bidet leaking is the only thing I can really critique if I was to really nitpick but wasn’t really an issue.
Reviewed: August 5, 2025 · Stayed in August 2025
Verified reviewReviewed: August 1, 2025 · Stayed in May 2025
Verified reviewNot a typical place where we would normally stay when visiting Lombok, however because some health issues we decided to book this accommodation, which is in the center of civilization. The hotel is very european-style, clean, great location (for staying in the city), nice rooftop pool, fast room service, highly recommended!
I was missing more varieties of food at breakfast, but it still was amazing - a lot of local meals, fruit, desserts:)
Reviewed: July 31, 2025 · Stayed in July 2025
Verified reviewReviewed: July 12, 2025 · Stayed in June 2025
Verified reviewReviewed: July 8, 2025 · Stayed in June 2025
Verified reviewReviewed: July 6, 2025 · Stayed in July 2025
Verified reviewAffordable
Old and not well maintained. Humid room
Reviewed: July 6, 2025 · Stayed in June 2025
Verified reviewReviewed: June 30, 2025 · Stayed in May 2025
Verified reviewReviewed: June 22, 2025 · Stayed in June 2025
Verified reviewReviewed: June 22, 2025 · Stayed in June 2025
Verified reviewReviewed: June 21, 2025 · Stayed in June 2025
Verified reviewClose to the immigration office and the islamic centre. Roof top pool is great.
The breakfast buffet is extensive but understandably few western foods offered.
Reviewed: June 19, 2025 · Stayed in April 2025
Verified reviewReviewed: June 9, 2025 · Stayed in June 2025
Verified reviewWhat a wonderful hotel. From the moment we arrived nothing was too much trouble. Beautifully clean rooms with comfy beds and perfect internet. Roof top pool and gym. The breakfast and all our meals were tasty and fresh. Thank you to all the staff for a fabulous stay.
Reviewed: June 7, 2025 · Stayed in May 2025
Verified reviewReviewed: May 27, 2025 · Stayed in May 2025
Verified reviewSuper clean nice pool(we didn’t use), good view from room
The noise from the street
Reviewed: May 24, 2025 · Stayed in May 2025
Verified review