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Reviews of Santai Suites Nusa Dua This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Pratama, Gg. Guntur, 2B, Tanjung Benoa, Nusa Dua, 80361 Nusa Dua, Indonesia

#42 of 67 hotels in Nusa Dua

Guests' Choice

Review Score

Based on 24 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.6

  • Location

    8.7

  • Facilities

    9.6

  • Staff

    9.7

  • Value for money

    9.5

  • Free Wifi

    5.0

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Showing 1 - 24

  • Reviewed: August 31, 2025

    10
    A M A Z I N G!!!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights

    There is nothing to not like. Yes the wifi was sometimes a bit glitchy, but our holiday doesn’t revolve around the wifi. There was a bit of noise from traffic from a side road. But it’s a road that feeds to a small village in the back. Quiet through the night. So for us not a problem.

    We were only there for 2 nights to check out the area. The beach was just average but as Santai Suites was just so beautiful we stayed during the day and enjoyed the facilities. The pool area was just so elegant and relaxing. And we had the place to ourselves. The breakfast was just outstanding. Everything about the place is elegant and calming. They have thought of everything. Lots of little details that make the place just a bit more special. The bedroom and bathroom were huge, shower had amazing pressure. It has been easily the most beautiful accommodation we have stayed at for our holiday.

    Stayed in August 2025

  • Reviewed: August 30, 2025

    9.0
    Highly recommend this beautiful property
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Wifi not great

    Great pool Great location off main road Close to lots good restaurants Staff amazing Great breakfast

    Stayed in August 2025

  • Reviewed: August 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    very noisy from the road

    The comfort of the hotel exceeds the price. The hotel is new and beautiful, the swimming pool is large

    Stayed in August 2025

  • Reviewed: August 15, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Modern and clean room. Good location

    Stayed in August 2025

  • Reviewed: August 5, 2025

    10
    The Santia Villas and Staff where Fabulous.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 10 nights

    Given how close to the main street, but villas off down a side street, Local Nusa Dua council could do better to clean up rubbish on the way to the Santia Villas.

    The breakfasts where very well presented and very adequate for the Villas property size and very fresh.

    Stayed in July 2025

  • Reviewed: July 13, 2025

    10
    Comfortable, smooth, amazing and defined relaxing.
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 8 nights
    • Submitted from a mobile device

    The swimming pool was sometimes too cold. But always really well kept which compensates. .

    Staff was amazing really friendly and always doing the extra to make your stay be comfortable. Property is really well decorated and organized, really clean, cozy. It was one of the best beds and shower I have had in Bali. I would highly recommend to anyone and will return to this place for sure.

    Stayed in July 2025

  • Reviewed: July 12, 2025

    9.0
    Would definately stay here again. Thank you
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Clean facilities, amazing staff!

    Stayed in July 2025

  • Reviewed: June 17, 2025

    8.0
    I was satisfy
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    Noise outside

    Breakfast was OK. The pool is great

    Stayed in May 2025

  • Reviewed: May 3, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    It is hard to find fault. I can't.!

    Santai Suites are an oasis amongst the chaos of south Bali. The entire place has been designed beautifully with retreating in mind. Tucked away down a side street, as soon as you walk in the worries wash away. The rooms have been tastefully decorated with wonderful finishing touches and details. Absolutely stunning. Ayu and the staff are kind, attentive and helpful. Thank you Julie for creating such a stunning place to stay.

    Stayed in May 2025

  • Reviewed: April 28, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Very clean and quiet spot for relaxing.

    Stayed in April 2025

  • Reviewed: April 10, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I recently stayed at Santai Suites in Nusa Dua, and it was an incredible experience from start to finish. The property is brand new—only open for a month—so everything feels fresh, clean, and thoughtfully designed. The decor is beautiful, with a modern yet cozy aesthetic that instantly makes you feel relaxed. Our suite was very spacious, with a large, comfortable bed and a huge bathroom that felt more like a private spa. The included breakfast was absolutely delicious—a perfect start to each day. The pool was a highlight too, always at a beautiful temperature and perfect for a refreshing dip. The location is quiet and peaceful, ideal for a relaxing getaway, yet it’s just a short walk or drive to local shops and restaurants, which made exploring super convenient. What truly made the stay memorable, though, were the people. The staff and owner are incredibly warm, friendly, and helpful. They go above and beyond to make you feel welcome. If you’re looking for a peaceful, stylish place to stay in Bali, I can’t recommend Santai Suites enough. I’ll definitely be coming back.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    10
    Amazing retreat style accommodation
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were fabulous, the pool was fabulous and the staff were fabulous!! The location isn’t amazing but great for a relaxing few days where you don’t even need to leave

    Stayed in March 2025

  • Reviewed: March 21, 2025

    10
    New, relaxing and beautiful
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful and relaxing. Everything about this place is just so perfect for a wonderful getaway. What a fabulous find. Tucked away just off the main street, I was totally surprised stepping through the gates into Santai, it was just beautiful. Newly opened everything is pristine. My room was a very generous size with a large and gorgeous bathroom. ( Unfortunately I didn't get a photo of the en-suite) The very long pool is just outside and very inviting. Thank you Julie, Ayu and the team a thoughly enjoyable stay. Already looking at booking with family for June.

    Stayed in March 2025

  • Reviewed: August 20, 2025

    5.0
    Beautiful property and caring staff. Terrible internet and an unwelcoming owner.
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 12 nights

    The internet connection was by far the worst I've experienced in my year living in Bali. Often crawling at just 1-2 Mbps (compared to the 15-50 Mbps I typically get elsewhere on the island), it regularly cut out completely. Even basic tasks like opening YouTube were sometimes impossible, making remote work challenging. When I brought this issue to the owner's attention, I received a surprisingly dismissive response. Rather than addressing the problem, she texted back suggesting I should have a business phone or WiFi dongle, adding that they "aren't a business hub." This response felt unwelcoming. Despite seeing the owner around the property multiple times during my 12-day stay, she never once greeted me or made any effort to welcome me as a guest. Combined with her dismissive response to my internet concerns, this created an uncomfortable atmosphere that overshadowed my stay.

    The physical property is genuinely stunning. The attention to detail in the design is impressive - from the thoughtfully arranged furniture to the beautiful accessories that complement the space. I particularly loved how plants and flowers were incorporated throughout the property, creating a lush, tropical atmosphere that felt authentically Balinese. The pool area was a definite highlight - well-maintained and the perfect place to relax after exploring the island. Everything about the facilities showed care and excellent maintenance. Special mention goes to the staff members Ayu and Oko, who were incredibly attentive, helpful, and friendly throughout my stay. Their warm service made daily interactions a pleasure.

    Stayed in August 2025

  • Reviewed: April 20, 2025

    1.0
    • Business trip
    • Solo traveler
    • Queen Room with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: August 19, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: August 7, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: July 18, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: July 9, 2025

    10
    A fabulous place to stay, very clean and comfortable, staff were amazing.
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: July 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: June 18, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: August 27, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: August 27, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

Showing 1 - 24

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